Suspending a third-party product entitlement

Overview

When a third-party product entitlement needs to be suspended, that is, so that the third-party product cannot be used, but so the entitlement can be re-activated later, the CRM system should request that OPF suspend the entitlement.

OPF then suspends the entitlement through Bango as well.

Request

The endpoint that the CRM system should use depends on whether your deployment uses SSP or not:

• SSP deployment – see Suspending a third-party product entitlement – SSP deployment.

• Non-SSP deployment – see Suspending a third-party product entitlement – non-SSP deployment.