Devices

All the devices used by the subscriber to access the system will be displayed on this page. Here you can:

Approve and remove device approval
Activate and deactivate devices
Disable and enable devices
Delete devices

To display the Devices page, on the Account List page, display the account in View mode and select the required Devices tab.
On the Devices page, there are separate tabs for Open and Managed devices.
Click the device row to display its details.

Approving and unapproving devices

This section may not be visible for some operators.

You can approve the Open devices used by the subscriber. The number of approved devices and the number of changes that you can make is configured in the Account Profile.

To approve a device, either:

Drag the device from the All Devices list and drop it into the Approved Devices list.
Select Move to approved from the menu for that device.

To remove approval for a device, either:

Click the Remove icon for that device.
Select Remove from approved from the menu for that device.

Activating and deactivating devices

To activate an Open device, select Activate device from the menu for that device.

To deactivate an Open device, select Deactivate device from the menu for that device.

Disabling and enabling devices

If the account has more Open devices registered against it than its profile allows, you can disable devices to allow other devices to be enabled.

To disable an Open device, select Disable device from the menu for that device.

To enable an Open device, select Enable device from the menu for that device.

Adding custom details

To add custom details for a device:

Click the device, and on the details page, expand the Custom section.
Select the required custom device fields from the drop-down list and click ADD FIELD.
Depending on the selection made above, enter or select the required information.
Click the SAVE CHANGES button. A confirmation screen is displayed; click the SAVE button.

For details of configuring custom fields, see Configuring custom fields for OpCon.

Deleting devices

To delete an Open or Managed device, select Delete device from the menu for that device.