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Release notes for OpenTV Suite

These release notes are divided into two sections, together covering the end-to-end solution:

OpenTV Video Platform

Release summary 

This release comes with improvements in the Operator Console that will help to handle content deletion as a bulk operation or shorten/extend live events for catch-up. We are also adding the integration with Gracenote ON for data ingestion.   

Bulk delete nodes (select multiple to delete)

Customers will have the ability to manage the deletion of content as a bulk operation.

This release includes support for bulk deletion, in a similar manner to the existing bulk copy and movement of nodes.

New Content Builder – ensuring production readiness

Content Builder has been rebuilt from the ground up, resulting in important performance improvements.

Search Façade improvements

The search syntax used by Search Façade has been updated to align it with SAS, making it easier to use and ensuring consistent search results.

Content metadata ingestion via Gracenote ON 

For customers who use Gracenote as their metadata provider, we have created a new OPF service to ingest data from Gracenote On APIs.

This new service will allow OPF to ingest data from Gracenote more efficiently – we can now ingest just the changes to the metadata since the last import (deltas). This allows the service to be more efficient in its data processing, reducing the time taken to import metadata, allowing the service to be configured to run more frequently if required and resulting in less overall load on downstream services.

Shortening/extending ongoing live event in OpConsole doesn't reflect changes on CU CaptureJob

This feature has been created to address an issue related to shortening/extending ongoing live events.

One of the most common operations during live events for certain customers is to shorten a certain live event as it is going to finish earlier than the original scheduled time.

This requires the end time of the event to be changed while the event is being still broadcasted and for its duration to be shortened.

This is feasible using OpConsole, but such duration changes were not being reflected to the WFM LTCU_Capture job attached to the event.

Compatibility matrix

OPF

Q4 : 21.50.STD0

SSP Q4GA (21.48STD1 )

SSP Q1GA (23.10STD1 )

NOT STARTED

DWH GIT Details– (https://gitlab.hq.k.grp/dtv-analytics/dtv-analytics/-/tree/DWH_REL_22Q4_STD1 git commit sha e59ebffe1c9f3c5d6183f4bb121d1932036fb298)
Tableau (online config) – 

List of known issues

The following issues are still open (not resolved) in this OPF3_22.50STD0 release.

Issue Type
Component(s)
Key
Summary
BugAccount and Device Manager (ADM)OPF-4304Pods in crashloop after stability test
BugAPI Gateway  (AGW)OPF-3280Incorrect response in gdpr while the bookmark and Favorite is added to user
BugAuthorisation FacadeOPF-4287Migration PPV Support - Ph1 -  bocPurchase api is not working as expected (returning 401 unauthorized from sdp side) 
BugAuthorisation FacadeOPF-4324AuthFacade Sign on Issue when http router restarted
BugAuthorisation FacadeOPF-4369Seeing F1072 errors due to signon failures during mass content ingest
BugAuthorisation FacadeOPF-4524AuthFacade Needed restarting after MDS upgrade
BugBusiness Configuration Manager (BCM)OPF-3451Enable/disable Usage Rules  Profile
Bugbusiness-rulesOPF-4143Doubts about redo workflow
Bugbusiness-rulesOPF-4448Contents returned by OPF3 MDS (facade) and ML2 MDS have different formats
BugCast Crew and Persona Service (CCP)OPF-2205CCP data is getting deleted even though recording is in active state 
BugCast Crew and Persona Service (CCP)OPF-4649Cast&Crew db not purged
BugContent and Product Manager (CPM)OPF-2650When delete/add the Nodelink on the CPM
BugContent and Product Manager (CPM)OPF-3075RabbitMQ mds.vod.error queue is increasing
BugContent and Product Manager (CPM)OPF-3336[CPM] CPM logs in kibana are hard to read and download
BugContent and Product Manager (CPM)OPF-3520CPM data not synching with MDS / SAS
BugContent and Product Manager (CPM)OPF-3532Order of Nodes has changed in Opcon
BugContent and Product Manager (CPM)OPF-3550CPW (Content publishing window) is empty
BugContent and Product Manager (CPM)OPF-3654CPM Sending ContentPublishingWindows with a null node reference 
BugContent and Product Manager (CPM)OPF-3832Missing items in Billing Reports due to lack of product presence in DWH
BugContent and Product Manager (CPM)OPF-3840DCG is Enabled even when the Dynamic Content Group Enabled button is disabled
BugContent and Product Manager (CPM)OPF-3860CPM sending productlinks with null end validity
BugContent and Product Manager (CPM)OPF-4013OPCONSOLE- Update content targeting group from a channel generates that the channel doesn't appear in the lineup. 
BugContent and Product Manager (CPM)OPF-4085Timeout / poor performance of deeplink API
BugContent and Product Manager (CPM)OPF-4088Orphan entities in Neo4j not removed by purge
BugContent and Product Manager (CPM)OPF-4114CPM pods memory usage gradually increases to over 90%
BugContent and Product Manager (CPM)OPF-4360CPM not sending notification to MDS for event linked with deeplink
BugContent and Product Manager (CPM)OPF-4404CPW Does Not Update After Nodelink Was Updated  - Related To Fixing Missing MDS Data
BugContent and Product Manager (CPM)OPF-4425One of the CPM POD hang and cause the xml ingest always failed
BugContent and Product Manager (CPM)OPF-4452 Large volume of production content lost product id and dropped off STB
BugContent and Product Manager (CPM)OPF-4485Critical K8s Deployment Down: cpm
BugContent and Product Manager (CPM)OPF-4486UHD Content ITEM Upright - No Productlinks so not visible to STB
BugContent and Product Manager (CPM)OPF-4510No Actions Available Button on Store Content
BugContent and Product Manager (CPM)OPF-4621CPM Node's childPreferenceSet gets wiped out
BugContent and Product Manager (CPM)OPF-4652CPM is being restarted often
BugContent and Product Manager (CPM)OPF-4663Even if XML is failed
BugContent and Product Manager (CPM)OPF-4682CPM Update notifications not reaching MDS - STB Missing Content Issue
BugContent BuilderOPF-4221[Sports] ContentBuilder mixes up multiple nodes on MDS query when retrieving a published node in rails.
BugContent BuilderOPF-4342Catchup fields are null when a catchup DeepLink is promoted into Rails
BugContent BuilderOPF-4691Critical K8s Pod is crash looping: contentbuilder
BugContent Discovery FacadeOPF-4179Mismatching Season Information on MLC
BugContent Discovery FacadeOPF-4299CDF isn't omitting Cache-Control headers for /epg APIs
BugContent Discovery FacadeOPF-4673Multiple products coming back in the CDF response
BugContent Discovery FacadeOPF-4685Contents are shown in the device even when CDF is not assigning nodes
BugContent Discovery FacadeOPF-4687DCG ids are returned from CDF and contents are duplicated in the device
BugContent Discovery FacadeOPF-4692Version filtering does not work in CDF
BugContent Discovery FacadeOPF-4697Input default nodes information is returned by CDF
BugContent Export Module Nagravision Export Specification (CEX-NES)OPF-3239Count mismatch in OPF3 mds and OPF2 mds while validating BTV Migration
BugContent Export Module Nagravision Export Specification (CEX-NES)OPF-4585The OPF3 or/and the merge script (with new xslt) does not remove all epgDescription for SDP
BugContent Export Module Nagravision Export Specification (CEX-NES)OPF-4666CEX-NES you cannot trigger 2 APS using the same configuration template
BugContent Export Module Nagravision Export Specification (CEX-NES)OPF-4688CEX-NES raises OutOfMemory - Java heap space when extracting all channels information
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-2684CIM-NIS fails to accept complex passwords with special characters when connecting to SFTP server 
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-3693Posters are not available for some of the Events as the data is not being ingested into the ihs metadata database
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4081~1% of xml files ingested fail with unexpected error
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4297Program technical id is transformed to a float number instead of string
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4482CPM "productsRefs" partially migrated
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4494Ingest taking longer time using delta files
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4547CIM stuck not processing xml files
BugContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4718VOD content validity dates cannot be modified via XML
BugContent Workflow Manager (CWM)OPF-2634CWM replaces hyphen character on EditorialContent Name on pivot transcoding jobs
BugContent Workflow Manager (CWM)OPF-4620Recording purge jobs are launched multiple times
BugContent Workflow Manager (CWM)OPF-4661Serious CWM high memory usage (< 15% left)
BugContent Workflow Manager (CWM)OPF-4693CWM doesn't pick the workflow jobs
BugCRM gatewayOPF-4423Main Event MAHXXXXXX-5XXX entitlement creation failing for an account with 70 Set Top Boxes
BugCRM gatewayOPF-4722Account profile change to "default" when the account status change from active to suspend via crm-gw
BugCWM Harmonic VOS AdapterOPF-4371PreProcessing job timeout generates an unsupported request to VOS360 adaptor
BugDatabaseOPF-4245Error Spike during F/E calls - RMG Archiving
BugDelta Ingest Processor (DIP)OPF-4490DIP/CIM Ingestion errors
BugEnvironmentOPF-3899Technical fields are missing in mds
BugEnvironmentOPF-4420[ODM] After the field upgrade for the 1.36.71 version on SEI devices
BugImage Handler(IHS) (IHS)OPF-1180LTCU auto-generated editorial content does not return images in images tab of opcon
BugImage Handler(IHS) (IHS)OPF-3988IHS purge queue over 7500 and growing
BugImage Handler(IHS) (IHS)OPF-4074IHS db is not purged
BugImage Metadata ServerOPF-4712Imagemetadataserver is being restarted every day
BugLocker to User Recordings FacadeOPF-4265Different URL asset for OTT and STB recordings
BugMetadata Aggregator Service (MAS)OPF-4670Deleting a future event that shares content with a past event results in error message "No purge job to delete the contents"
BugMetadata Server (MDS)OPF-4037isContentAuthorised returns NOT_AUTHORIZED for VOD with related serviceLongName
BugMetadata Server (MDS)OPF-4464Deeplinks wrong availability dates in Ncanto
BugMetadata Server (MDS)OPF-4630Contents returned by OPF3 MDS do not have series assigned until an export to ML2 is done
BugMetadata Server (MDS)OPF-4633Cache key does not respect new token style - still relies on billingCountryCode
BugMetadata Server (MDS)OPF-4659High Get Nodes calls slow overall response times
BugOperator UI (OPUI)OPF-3407OPCON Q2-  Retaining Table Preferences per profile after Q2 upgrade
BugOperator UI (OPUI)OPF-3657Cannot move a node to be a child of another node
BugOperator UI (OPUI)OPF-3871Search contents included in a product returns wrong results
BugOperator UI (OPUI)OPF-4160https://api.<customer_name>.opentv.com/opconsole/#/login is opened
BugOperator UI (OPUI)OPF-4674Various issues with products (OPF / SSP / Operator Console)
BugPlatformOPF-4664Dead letter queue increasing and not being consumed
BugRightsManager (RMG)OPF-4105Entitlements aren't archived when linked account is archived. 
BugRightsManager (RMG)OPF-4605rmg crashloopbackoff
BugSearch AggregationOPF-4392Product remains linked to a channel after remove it from OPConsole
BugSearch AggregationOPF-4512Trying to sort by field that doesn't exist causes SAS error
BugSearch FacadeOPF-4393Search returns item without start and end date when type is "ltcu"
BugSearch FacadeOPF-4660Future editorialContents are returned in Search results
BugSearch FacadeOPF-4696Ratings object missing from search-facade response
BugURL BuilderOPF-4525URLbuilder response time is around 900ms
BugUser Activity Vault (UAV)OPF-3298GET UAV on a Warm_LC_account and other accounts getting 503 error time to time 
BugUser Activity Vault (UAV)OPF-3386STB doesn't send an auth token for UAV in OPF2 but it's needed in OPF3 (not backward compatible)
BugUser Activity Vault (UAV)OPF-4232GET and PUT UAV Bookmarks with 503 error
BugUser Activity Vault (UAV)OPF-4382Bookmark retrival response with 503
BugUser Activity Vault (UAV)OPF-4690Favorite API have a slow response between 18:00 - 22:00 SGT time
BugUser RecordingsOPF-4642Deleting/Canceling Series recording by STB doesn't work

New issues

The following are new issues found in this OPF3_22.50STD0 release.

Issue Type
Component/s
Key
Summary
BugContent and Product Manager (CPM)OPF-4373Unable to add content to Node if the node is already associated to DCG
BugContent and Product Manager (CPM)OPF-4412CPW is not deleted when the content added to the node is removed
BugContent and Product Manager (CPM)OPF-4471Missing purgeConfiguration for PPVProducts
BugContent and Product Manager (CPM)OPF-4586Content type is coming unknown for series recorded content from recording api
BugContent BuilderOPF-4383The continue watching for NPVR Event is not coming as part of template views response
BugContent Discovery FacadeOPF-4613MediaCardAggregatedApi - Bookmark field not updated 
BugContent Discovery FacadeOPF-4654MediacardAggregated Api - Missing fields in api response
BugDatabaseOPF-4379The Recordings API is giving internal server error intermediately
BugIdentity Authentication Service (IAS) (IAS)OPF-4414v2/isPPVAuthorised? api not working when red button feature is enabled
BugIdentity Authentication Service (IAS) (IAS)OPF-4456Playout  not happening with UsageProfilerule-UHD(Any usage profile ID  except Test/SD/HD)  when red button feature is disabled
BugLocker to User Recordings FacadeOPF-4259OPF2 - OPF3 NPVR migration isMigrated:true not available 
BugMetadata Server (MDS)OPF-4091NodeRefs are not removed in solr search
BugOperator UI (OPUI)OPF-4092After deleteing the node via bulk node delete in opcon
BugOperator UI (OPUI)OPF-4497Cannot add custom billing address fields to an account
BugOperator UI (OPUI)OPF-4600Request /adm/v2/accounts is rejected from OPUI
BugPlatformOPF-4540Disable the automatic secret rotation of all services connected to databases
BugSearch AggregationOPF-4244Updated Channel information are not reflected in Channels that are associated with Products
BugUser RecordingsOPF-4528No Provision of enable/disable the feature "Cessation Of Channel" through config
BugUser RecordingsOPF-4536[ION_SIT] Season Wise sort is not proper for few contents in a recorded series folder 
BugUser RecordingsOPF-4612Recorded events shown in en_gb locale rather then en_us


List of resolved issues

The following issues resolved as part of the OPF3_22.50STD0 release.

Issue Type
Component(s)
Key
Summary
BugAccount and Device Manager (ADM)OPF-3518PIN Status of LOCKED PIN shows MANDATORY always
BugAccount and Device Manager (ADM)OPF-3673When we cancel an account using Accounts page in OPCON the workflow jobs for the future recordings are not getting deleted 
BugAuthorisation FacadeOPF-3958signonByUser
Bugbusiness-rulesOPF-3901The LTCU workflows are not getting intermediately for a past event
BugContent and Product Manager (CPM)OPF-2311Change in product/package does not get reflected on end-user
ImprovementContent and Product Manager (CPM)OPF-2345Need ability to set default values for Custom Fields
BugContent and Product Manager (CPM)OPF-2427Channels get unsubscribed after the platform upgrade
ImprovementContent and Product Manager (CPM)OPF-2558OPUI: [CMS] ability to See all copied nodes in the Nav tree when bulk copy actioned
ImprovementContent and Product Manager (CPM)OPF-2676CPM doesn't allow pagination over productLinks APIs - this blocks OPF-2592
BugContent and Product Manager (CPM)OPF-2828Inconsistency Flag on content group on CPM
ImprovementContent and Product Manager (CPM)OPF-3595Events Bulk DEL doesn't work
ImprovementContent and Product Manager (CPM)OPF-3615GET events with channel's providerId & providerResourceId fetches ALL the events
BugContent and Product Manager (CPM)OPF-3771CPM allows MOVING a Node to Same Node (Source and Destination are same)
BugContent and Product Manager (CPM)OPF-3772Not able to copying the child node as the root node from OPCON
BugContent and Product Manager (CPM)OPF-3900EditorialContent is not creating for STCU event 
BugContent and Product Manager (CPM)OPF-4056PL-CPW created with null start and end validityPeriodSet
BugContent and Product Manager (CPM)OPF-4564CPM is creating CPW without start and end date
ImprovementContent BuilderOPF-2784[CB] [Rails] Template rendering fails completely if just one part of the template fails
BugContent BuilderOPF-3519Rails API are taking too much time to be delivered
ImprovementContent Import Module Nagravision Import Specification (CIM-NIS)OPF-4217XSLT improvements
BugContent Workflow Manager (CWM)OPF-3180Packaging workflow is hang
BugContent Workflow Manager (CWM)OPF-4255When CWM starts and picks up ~500 validation jobs
BugIdentity Authentication Service (IAS) (IAS)OPF-3426Able to see  UsageRule profile Id in IAS contentAuth token when technicalUsageRuleProfileConfig is disabled or 0FF
BugLocker to User Recordings FacadeOPF-3968LKR2UserRecording Facade support for GET seriesrecordingS API
BugMetadata Aggregator Service (MAS)OPF-943Shorting/Extending On-going Live event on OpConsole doesn't reflect changes on CU CaptureJob
BugMetadata Server (MDS)OPF-4362STCU dates are wrongly ingested into Ncanto
ImprovementOperator UI (OPUI)OPF-3047OPCON-Cumulative user permissions in hybrid AD/App environment
ImprovementOperator UI (OPUI)OPF-3097OPCON - Operator access - Enable Add Child Option to Level 3 menu nodes (Last Restricted Node Level)
ImprovementOperator UI (OPUI)OPF-3227OPUI: [CMS] - Rows Per Page - Add additional option of "250"
ImprovementOperator UI (OPUI)OPF-3229OPUI: Node Link Default ON | Future Improvement
ImprovementOperator UI (OPUI)OPF-3232OPUI: [CMS] - Bulk Display Ordering 
ImprovementOperator UI (OPUI)OPF-3234SEARCH: 
BugOperator UI (OPUI)OPF-3389Migration- "longName" is missing in chunked file which is present in production data
BugOperator UI (OPUI)OPF-3421When we are editing validity dates of unpublished product-link
BugOperator UI (OPUI)OPF-3574OpCon ContentType Values
BugOperator UI (OPUI)OPF-3766List Preview of DCG does not work properly based on the query when nodes are toggled during edit
ImprovementOperator UI (OPUI)OPF-4031Operator needs to search contents in OpCon based on consumption url
BugOperator UI (OPUI)OPF-4323You cannot see more than 100 account profile in the account profile box from an account
BugSearch AggregationOPF-3952 Delete Failed node are not filtering out by SAS
BugSearch FacadeOPF-4135Unable to filter DCG results by NOW date range

Deprecated APIs

Component
API
Description
Deprecated in release
Supported until
IAS/v2/tokenReplaced by 
  • /v3/token/actions/signOnByUserNamePassword
  • /v3/token/actions/signOnByCasn
  • /v3/token/actions/signOnBySmartCardId
  • /v3/token/actions/signOnByTVKeyActivation
  • /v3/token/actions/refresh
2022 Q32023 Q1
IAS/v2/signoutReplaced by 
  • /v3/token/actions/signout
2022 Q32023 Q1



ION

Version 23.33.110

Release summary

ION Q2 release, 23.33.110, includes the following features and bug fixes.

New product features

The features included as part of this release are:

  1. Simplified recording screen:

    1. UEX improvements to simplify scheduling and managing single and series recording.

    2. Added the options to schedule and manage "All new episodes " within new UEX improvement workflow.

    3. Supports confirmation popups for cancellation and deletion of recording.

    4. Simplified cancellation of ongoing series of recording – only cancel series of recording is allowed now.

  2. New UEX improvements:

    1. Replay screen can be configured to go directly to the list of channels.

    2. Search keyboard can now be configured to show on text box entry or not.

    3. Introduced pinch to zoom on mobile devices whose screens are not 16:9.

  3. Support for iOS 17 (iPhone/iPad)

  4. Support for Android 13 (mobile/tablet) – allow upload of Android apps that work with Android 13 (Target API Level 33)

  5. Support for thumbnails in DASH streams – show thumbnails in the user interface to assist the user when a trick play FF, RW has been performed. Thumbnails must be provided in the DASH-IF specification.

  6. Dynamically enable performance logging.

  7. Deep-linking to third-party applications for mobile devices.

Backward compatibility consideration 

ION version

OPF version

Results

Comments

23.33.110

22Q4 OPF

Pass

23.33.110

23Q1 OPF

Pass

List of known issues

The following issues are still open (not resolved) in this release, ION-23.33.110

Key

Summary

IONOCB-2936

[Tizen] Playback screen shifts up when parental pop-up keypad is launched.

IONOCB-4320

[Long Run] Guide page is not updated and Timeline showing "Program Info Unavailable"

IONOCB-4203

Focus lost on Guide Grid after performing DCE.

IONOCB-3974

Live badge is shown for catch up event in Discover screen

IONOCB-4152

6001 setup error is seen while doing FF for saved content

IONOCB-3838

Parental Pin Keypad is not launching after pressing up key and focus is shifting backside of the popup

IONOCB-3088

[TVKey][Tizen] Focus is stuck on single EPG screen.

OCB-6620

Focus Lost is seen on Saved screen.

IONOCB-2619

[TV] Navigation is slow & Focus lost observed in replay second level screen

IONOCB-4741

[Web] Delete/Protect icon is not displayed for recorded content when launched from guide

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-4983

Failed to open mediacard from Guide screen.

IONOCB-5015

Default Spanish language is not reflected after login.

IONOCB-5005

[WEB] Event details not shown in the Discover page for the recorded contents.

IONOCB-4991

Filter is persisting on Replay screen.

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

IONOCB-4908

Search is showing events with a wrong date, and without being able to play it or record it

IONOCB-4978

[Automation] Unable to navigate to settings screen

IONOCB-4890

[ALL] Channel Number by Geofiltering Zone is not shown as expected.

IONOCB-4950

Android app got frozen frequently during opening.

IONOCB-4907

Video content is showing an incorrect logo and open a non-available URL

IONOCB-4733

[Automation] Pad lock icon not to be seen in parentally locked event in iPad

IONOCB-3877

Episodic strip can be seen in the player screen sometimes during SAVED content playback

IONOCB-4824

[iOS] SMPTE Image Subtitles are show in incorrect position in Full Screen

IONOCB-4829

[UAV] Improvement add app version

IONOCB-4595

After reboot, season number and episode number are not displaying on full screen.

IONOCB-4625

Event List is getting refresh after reaching the end of the list

IONOCB-4771

Focus is getting lost on select of Parental Control option in Parental Control screen

IONOCB-4608

Focus is going to filter icon after navigating till last channel in Replay screen

IONOCB-4820

[TVKEY] Focus Lost on Recording Strip See more when we delete/Cancel any recording from the list.

IONOCB-4441

[TVKEY] TvKey app is not reporting to Firebase.

IONOCB-4394

Channel list & Logos blinks in guide during guide loading and navigation.

IONOCB-3834

Request to analyze playback error statistics in production in customer device

IONOCB-4943

[WEB] Responsive WEB is not responding to Parental Rating

IONOCB-3256

Require DASH Thumbnails 

Version 23.20.030

Click here to expand...

Release summary

This ION release, 23.20.030, includes the below features and bug fixes and this is released as part of ION-Q1.2023-GA.

New product features

The features included as part of this release are:

  1. React Native upgrade to 0.67.4
    The React Native version has been upgraded to 0.67.4 from 0.63.4.

  2. User experience improvements on 'channel list' ordering starting from default channel number, page up/down function via CH+/CH- in guide screen are added.
    User experience improvements: 1) All default channels to be set which is used on first start of the application, 2) Page up/down navigation introduced to the Guide screen using the CH+/CH- remote buttons.

  3. Support for STCU tagging as live and VOD
    Enhance client capability of presenting broadcast information, to adjust a flexibility on the CMS to be able to tag a content as both live and VOD scope. 

  4. iOS support for Orientation API
    Adaptation to orientation of API changes and also maintaining the backward compatibility across iOS versions for the orientation changes.

  5. Additional ImageService integration support
    Cast & Crew is added as an enhancement to the existing feature.

  6. Enriching player error payload reported to DWH with httpProcessing information for OTVPlayer
    Additional information passed to the platform when errors raised by the player.

  7. Client devices can cast content available in the CMS to Airplay supported devices for watching the same on big screen.
    iOS application can cast content via AirPlay for watching content on a big screen.

  8. Adjustments required to improve user experience in terms of service unavailability and/or throttling at platform API level. This is available for ADM and RMG OPF modules.
    Improve user experience in case of service unavailability through the use of throttling at platform API level.

  9. Improve ION screen (loading & navigation) performance based on existing Jira/performance data
    Overall improvement on screen loading and the navigational performance of the app.

  10. Define, measure, and present key customer journeys for all application screens on Android, FireTV, Tizen, and TVKey devices

  11. Support for Tizen 2019 TV models with Single Sign-On
    Support for ION on Samsung Tizen 2019 TV models

  12. Support for TVKey Samsung 2023 TV models
    Support for TVKey on Samsung 2023 TV models

Backward compatibility consideration

ION version

OPF version

Results

Comments

23.20.030

22Q4 STD0

Pass

23.20.030

22Q2 STD7

Pass

List of known issues

The following issues are still open (not resolved) in this release, ION-23.20.030.

Key

Summary

IONOCB-3606

Recording is not set, when we set the recording on first time.

IONOCB-3709

[ODM] After the field upgrade for the 1.36.71 version on  devices, the ODM starts to restart by itself.

IONOCB-3950

[Tizen][TV2019] Sometimes playback does not start.

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen.

IONOCB-3190

App crashes and lib.so error seen in Firebase.

IONOCB-3208

Videos are blank and only audio is heard on the HLS stream.

IONOCB-3583

Blank Favorites strip is seen in LIVE screen.

OCB-6919

Focus is in Mediacard action items along with filter options.

OCB-6925

Navigation is not working in Guide menu.

IONOCB-3259

App crash is seen in iOS device on reconnecting the internet.

OCB-6625

[TVKey] Filter is opened automatically after fast navigation and when select OK key on the event in the EPG screen.

IONOCB-2248

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder.

IONOCB-2108

Touch sensitivity of record button is very low while switching from one episode to all episodes.

IONOCB-2133

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event.

IONOCB-2226

When doing fast scrolling up and down, the position in the time-line goes back to TODAY.

IONOCB-2273

Version 1.7.12 is introducing a delay on live stream.

IONOCB-2319

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover.

IONOCB-2123

[All Devices] Live filter in search does not show any result when searched with "College".

IONOCB-2614

Surfer flicker is seen for "No Information available" channels in full screen video playback.

IONOCB-2618

Focus is lost and unable to navigate to any content after coming back from other app selected through watch options of deeplink content.

IONOCB-2645

Keyboard is overlapping on every screen from Search screen.

IONOCB-2599

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

IONOCB-2694

Favourite filter is not displaying in Replay.

OCB-5200

Event transition is not happening after the current live event is completed.

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3137

Google voice search UI showing blank.

IONOCB-3000

Favourite pop-up Is not dismissed on Playback screen when we perform BG/FG scenario.

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

IONOCB-3158

Binge watch doesn't work if a user replays a series.

IONOCB-3167

[TVKey] EPG grid is not showing "Program Info unavailable" if we delete the same event in the OpConsole.

IONOCB-3067

Paused time shown in next played recorded content.

IONOCB-3107

Screen event is reported as "not set" in FIREBASE_SCREEN.

IONOCB-3178

[TVKey] Unable to invoke Recent/Timeline for parentally locked event.

IONOCB-3148

Live events are listed in continue watching strip.

IONOCB-3744

[SNI] SNI'S reach almost the 100% during the ION 1.36.70 upgrade for devices.

IONOCB-3643

[SSO] Error message on the login screen should bring more info about the error cause.

IONOCB-3743

Worse performance on MDS/programme after upgrade to 1.36.71 on box.

IONOCB-3708

[STB SmartSpeaker] STB got slow after using voice commands.

IONOCB-3657

[TVKey] Trick modes are not working when launch the app again from home or third party app.

IONOCB-3648

Unable to launch recent and timeline after pressing up key from progress bar.

IONOCB-3905

Content shows a black screen or go to start over once the user click on RW 10sec button more than 10 times.

IONOCB-3701

Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide.

IONOCB-3834

Request to analyze playback error statistics in production in box.

IONOCB-3621

[TVKey] Incorrect PIN pop up appears without asking for PIN when initiating the recording or deleting of a protected event.

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3992

Focus is getting lost immediately in force update notification after being displayed in the screen

IONOCB-4015

Season number disappears on scrolling up in Media Card.

IONOCB-3984

[TVKey] Unable to delete the entered channel number in DCE popup.

IONOCB-3944

[iOS][CHROMECASTING] After moving few times the timeline moment for a video, the video is blocked.

IONOCB-4000

EAS – After stand by and wakeup or Home button. Once EAS expires, channel is not tuning to previously played channel.

IONOCB-4030

Time is randomly changing in progress bar when the start over content is paused.

IONOCB-4033

Episodic title is not aligned as expected from the content from LIVE screen.

IONOCB-3590

Video freeze when launching and loading the screens timeline and launch guide using left/right key and exit guide.

IONOCB-3700

Cancel Recording is giving "Title cannot be Recorded."

IONOCB-4027

No content available message is displayed in GUIDE and Discover screen after network disconnect and reconnect.

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-4390

[TVKey] Focus jumping to Explore menu item if we delete any character from search.

IONOCB-4334

Discover screen is showing No content available after clearing data.

IONOCB-4233

Parental PIN is not asking for series recorded content, when app is in BG/FG.

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

IONOCB-4434

Tizen app crashed while launching Menu / Guide.

IONOCB-4427

Box crash observed, when select filter "Internacionales" in customer prod lab.

IONOCB-4404

Guide is going blank and flickering.

IONOCB-4400

Posters are not loading after opening the catchup media card.

IONOCB-4256

App is getting stuck and crashing after long run in Nokia.

IONOCB-4191

App is crashing when we open On Demand tab or Replay tab on Explore.

IONOCB-4167

OpenTV logo should be displayed in the application wherever ION logo is displayed.

IONOCB-4459

Not subscribed channels showing blank in EPG grid.

IONOCB-4458

App got stuck while navigating in reverse EPG.

IONOCB-4447

EPG info is empty for the first install.

IONOCB-4314

[TV key] Unable to navigate in Discover Screen when pressed back from See More screen.

IONOCB-4236

Same results are displayed for all the strings once we apply filter and remove it on Explore screen.

IONOCB-4183

Navigating to see more option, Discover screen is blank and shows loading icon.

IONOCB-4452

Netflix channel logo is missing in guide screen.

IONOCB-4408

App crash is observed in iPad after refresh token expired.

IONOCB-4391

Unable to open a media card from Related strip.

IONOCB-4388

EPG grid is blank completely when we select date picker.

IONOCB-4358

Some EPG cell grids are getting blank in the guide screen.

IONOCB-4327

Multiple retunes on event boundary / app try to play invalid URL on event boundary.

IONOCB-4278

Data is not loading in any of the screen when device is kept for long run in FSV.

IONOCB-4242

STB is unresponsive.

IONOCB-4166

OPF MDS outage due to ION reaching ~8k rps.

IONOCB-4355

[ATV] Unable to enter the special characters in password box.

IONOCB-4331

Background playback audio is heard when we login.

IONOCB-4328

[TVKey] Guide Filter goes blank and filter options are overlapping with each other.

IONOCB-4276

Crash observed while favouriting or unfavouriting channels on Channel list in EPG screen.

IONOCB-4249

Auto sign in is not working on SEI.

IONOCB-4356

Content in Rails is not linked to the event or the channel.

IONOCB-4351

[TVKEY 2023] Guide screen is not loading and playback is not happening when we reboot the TV and launch the app again.

IONOCB-4399

All catchup playback throws 1007 error.

IONOCB-4386

App crashes on launching filter.

IONOCB-4348

OpenTV logos were seen even after customizing with customer assets.

IONOCB-4330

Recently watched live event is not reflecting in Recent list when launched from catchup.

IONOCB-4312

[TVKey] Action items are not displayed for first level media card in Discover screen.

IONOCB-4302

[TVKey 2023] Unable to apply the filter on Saved screen.

IONOCB-4263

1004 error on jump to live

IONOCB-4232

Parental PIN is accepting incorrect PIN and allowing user to view the locked contents or to change the PIN.

IONOCB-4228

App crash observed when triggering EAS while playing ON DEMAND content.

IONOCB-4213

iOS device in-home error is not working.

IONOCB-4174

Programme calls use random timestamps which impact OPF cache.

IONOCB-4144

EPG data fetched 2 times.

IONOCB-4395

Login is not happening on iPad build.

IONOCB-3951

[Tizen][TV2019] Login is requested after restarting the app.

IONOCB-4083

[Tizen] Sometimes last channel is skipped while scrolling EPG.

IONOCB-3928

[Tizen] Playback is stuck sometimes when user tries to play a recent content after overnight standby.

OCB-4825

On box where every time Netflix channel number and logo is shown on filtering and unorder of channel number in Guide.

IONOCB-3354

Event information is not displayed in surfer and timeline.

IONOCB-4472

Episodes strips are not showing in the info media card of live events.

IONOCB-4407

Focus lost on reverse/future EPG.

IONOCB-4403

Channels are blank while loading EPG.

IONOCB-4378

Unable to click on Related option in media card.

IONOCB-4371

Catchup doesn't tune to live on completion.

IONOCB-4270

Unable to open media card of an episode from series media card.

IONOCB-4266

Saved text is not seen on recorded playback content.

IONOCB-4264

Filter icon disappeared in Guide screen after entering parental PIN.

IONOCB-4258

By clicking play key on catchup content 1007 error is throwing.

IONOCB-4190

Event description is not aligned properly for On Demand content.

IONOCB-4178

By selecting "Favorite the event" focus lost on media card.

IONOCB-4169

Channel number and channel logo is blank if filter is having only one channel in EPG.

IONOCB-4156

Standby wakeup menu will invoke.

IONOCB-4445

"No Synopsis" is seen on live screen metadata.

IONOCB-4444

Focus is lost on the media card and pressing OK key invokes recording pop up.

IONOCB-4431

Last played channel is not played after stand by / wake up on EAS play back.

IONOCB-4406

Non playable Icon and chopping edges are seen on Netflix channel bar.

IONOCB-4398

Guide navigation for future events is getting stuck after 2 days of event navigation.

IONOCB-4340

Session token not renewed when connected to unencrypted channel.

IONOCB-4319

playbackStart event reported multiple time for same playback session ID.

IONOCB-4313

Not able to navigate in see more in discover screen.

IONOCB-4237

Default channel playback is not happening after keep watching stand by.

IONOCB-4225

Live poster is not launching after BG/FG.

IONOCB-4217

Learn More video is not playable.

IONOCB-4207

Half grid lines were seen when we are loading the Guide.

IONOCB-4185

Channel shows Not subscribed error on force stop and launching app.

IONOCB-4187

Titles of different apps are truncated in Apps and Games screen.

IONOCB-4189

Focus lost on media card when press back key from playback screen for a catch up event/recorded event.

IONOCB-4168

Surfer is not displaying when app is from background.

IONOCB-4429

App version is not displayed in Firebase for web platform.

IONOCB-4415

Event data is not loaded, when move the focus to future date and apply filter.

IONOCB-4397

Not able to scroll until the last channel in Grid Guide.

IONOCB-4394

Channel list blinks in guide during guide loading and navigation.

IONOCB-4360

Guide screen is moving up when we select any event in Guide screen.

IONOCB-4359

Delete any recorded content by giving incorrect PIN "this title cannot be recorded" popup will display.

IONOCB-4336

Pause icon is missing on catchup event after creating bookmark.

IONOCB-4288

EAS channel is not playing back when network disconnection and reconnection.

IONOCB-4287

Keypad will invoke on full screen play back.

IONOCB-4285

Dummy channel is added on guide screen by applying filter.

IONOCB-4283

After end of page in guide. vertical scrolling is behaving like horizontal scrolling.

IONOCB-4244

[UAV] Playback _metrics calls are not triggering in Charles.

IONOCB-4367

Error 1004 error is seen on network disconnection and reconnection.

IONOCB-4349

"No program information" is displaying even after event transition, when "Persistent Filter: true".

IONOCB-4320

Guide page is not updated.

IONOCB-4350

After removing the filter and selecting "All channels" in guide screen, "No channels" is displaying.

IONOCB-2769

[TVKey] Error 1000 when you change the channel.

IONOCB-4125

Surfer/timeline is not launching, when playback the content via play key in live menu.

IONOCB-4087

Mediacard is opened on pressing play key from On Demand screen/Watch-next strip.

IONOCB-3968

[Hospitality TV] User is prompted to re-login to the account again after.

IONOCB-4368

[TVKey] Focus stuck on episodic strip Media Card.

IONOCB-4353

Metadata not updated on grid guide and timeline.

IONOCB-4345

When user try to switch to invalid start over URL, user should see a notification and live should be playing.

IONOCB-4308

[TVKey] Focus lost on Playback screen on favouriting the event.

IONOCB-4294

Playback is not happening when we login with SSO single and multi account user.

IONOCB-4259

Same contents are showing different ratings from older build.

IONOCB-4227

Season number and episode number are not displaying in grid guide and on full screen.

IONOCB-4222

Parental setting is not displayed in the parental pop up.

IONOCB-4221

After BG/FG scenario, trick mode is not working when binge pop-up is displayed.

IONOCB-4212

Saved key on RCU is not working after stand by and wake up on recorded content playback.

IONOCB-4182

Grid lines are missing for few channels in guide.

IONOCB-4179

"Set for recording, success" is not shown when we try to record any content.

IONOCB-4176

PLAY key doesn't play a catchup event from Reverse EPG.

IONOCB-4152

6001 setup error is seen while doing FF for saved content.

IONOCB-4146

Customer video search results are not displayed in SEI (Search Facade).

IONOCB-4467

[UAV] Playback metrics calls are hitting twice.

IONOCB-4454

Recents list is not getting updated.

IONOCB-4416

Navigation and empty channel list is displayed, when we remove the favourite channel in Reverse EPG screen.

IONOCB-4273

Playback shows black screen and surfer details are of catchup content.

IONOCB-4211

Recent is not invoked on BG/FG scenario.

IONOCB-4203

Focus lost on Guide Grid after performing DCE.

IONOCB-4192

When enter in EPG with the reminder for long press notification, I am not able to navigate in the EPG menu. Impact 2-4 seconds.

IONOCB-4177

Content name text is cropped in reverse EPG.

IONOCB-3417

[TVKey] Zoom observed on the video on 2020 models, only fixed by disconnect by the current power.

IONOCB-4120

Discover strip list is jumping.

IONOCB-4037

For Playbackstart we are seeing 2 API calls in charles.

IONOCB-3597

IAS down - ION app got struck in loading screen.

IONOCB-2955

Broadpeak errors not logged in UAV.

OCB-3851

ION app crash when we launch YouTube from deeplink.

OCB-3506

Performance degradation on EvoPro for Timeline launch and EPG navigation time in 21.Q4.

OCB-1207

Playback starts playing on selecting anywhere in full view playback screen.

IONOCB-4014

Reminder icon is getting changed after doing logout and login.

IONOCB-3647

[TVKey] While navigating in media card action items, forward and backward are happening on progress bar.

IONOCB-3601

ODM down - SEI - silent failure at boot.

IONOCB-3911

[iOS] Player buttons are small and difficult to click sometimes.

IONOCB-3903

[SEI] Video stay freeze and no message appear once the internet connection is showed.

IONOCB-3863

[TVKey] Posters don't load in Media Card on first launch.

IONOCB-3838

Parental PIN keypad is not launching after pressing up key and focus is shifting backside of the popup.

IONOCB-3697

Unable to favourite the channel from episode/watch next/related strips.

IONOCB-3440

Event grid cells are blank when devices are kept for long run.

Version 1.38.110

Click here to expand...

Release summary

This ION release, 1.38.110 ,includes the following features and bug fixes and this is released as part of Q3-GA.

New product features

The features included as a part of this release are:

  1. Additional Support for Tizen TVs – support for Tizen for 2020 and above TV models with new features – SSO, nPVR support in all parts of UI, playback controls (forward and rewind), analytics (UAV reporting for playback errors, Firebase), and media card features (favorites and reminder)

  2. IMDS Support integration of image service into client devices eliminates the need for IHS redirects and improves the image serving speed via WebP format and the design changes are done not to redirect and serve the image in place.

List of known issues

The following issues are still open (not resolved) in this release, ION-1.38.110.

Key

Summary

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen

IONOCB-3190

App crashes and lib.so error seen in Firebase

IONOCB-3208

Videos are blank and only audio is heard on the HLS stream

IONOCB-3583

Blank Favorites strip is seen in LIVE screen

OCB-6919

Focus is in Mediacard action items along with filter options

OCB-6925

Navigation is not working in Guide menu

IONOCB-3259

App crash is seen in iOS device on reconnecting the internet.

OCB-6625

[TVKEY] Filter is opened automatically after fast navigation and when select OK key on the event in the EPG screen

IONOCB-2248

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder

IONOCB-2108

Touch sensitivity of record button is very low while switching from one episode to all episodes

IONOCB-2133

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event

IONOCB-2226

When doing fast scrolling up and down, the position in the time-line goes back to TODAY

IONOCB-2273

Version 1.7.12 is introducing a delay on live stream

IONOCB-2319

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover

IONOCB-2123

[All Devices] Live filter in search does not show any result when searched with "College"

IONOCB-2665

When an user unsubscribes from customer account, the app still running

IONOCB-2614

Surfer flicker is seen for "No Information available" channels in full screen video playback

IONOCB-2618

Focus is lost and unable to navigate to any content after coming back from other app selected through watch options of deeplink content

IONOCB-2610

Reverse EPG is going blank on navigation

IONOCB-2645

Keyboard is overlapping on every screen from Search screen

IONOCB-2599

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

IONOCB-2694

Favourite filter is not displaying in Replay.

IONOCB-2965

There isn't poster for the events shown in a search

OCB-5200

Event transition is not happening after the current live event is completed

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3137

Google voice search UI showing blank

IONOCB-3140

Ch+/- keys work on Media card and Related strips go missing

IONOCB-3000

Favourite pop-up is not dismissed on Playback screen when we perform BG/FG scenario.

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

IONOCB-3158

Binge watch doesn't work if a user replays a series

IONOCB-3167

[TVKEY] EPG Grid is not showing "Program Info unavailable" if we delete the same event in the OpConsole

IONOCB-3067

Paused time shown in next played recorded content

IONOCB-3107

Screen event is reported as "not set" in FIREBASE_SCREEN

IONOCB-3178

[TVKEY] Unable to invoke Recent/Timeline for parentally locked event

IONOCB-3148

Live events are listed in continue watching strip

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-3606

Recording is not set, when we set the recording on first time

IONOCB-3709

[ODM] After the field upgrade for the 1.36.71 version on  devices, the ODM starts to restart by itself

IONOCB-3950

[Tizen][TV2019] Sometimes playback does not start

IONOCB-3951

[Tizen][TV2019] Login is requested after restart the app

IONOCB-3744

[SNI] SNI'S reach almost the 100% during the ION 1.36.70 upgrade for  devices

IONOCB-3643

[SSO] Error message on the login screen should bring more info about the error cause

IONOCB-3743

Worse performance on MDS/programmes after upgrade to 1.36.71 on box

IONOCB-3647

[TVKey] While navigating in media card action items, forward and backward are happening on progress bar

IONOCB-3708

[STB SmartSpeaker] STB got slow after using voice commands.

IONOCB-3657

[TVKey] Trick Modes are not working when launch the app again from home or third party app.

IONOCB-3648

Unable to launch recent and timeline after pressing up key from progress bar.

IONOCB-3905

Content shows a black screen or go to start over once the user click on RW 10sec button more than 10 times

IONOCB-3701

Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide.

IONOCB-3834

Request to analyze playback error statistics in production in Box

IONOCB-3621

[TVKey] Incorrect PIN pop up appears without asking for PIN when initiating the recording or deleting of a protected event

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3992

Focus is getting lost immediately in force update notification after being displayed in the screen

IONOCB-4014

Remainder icon is getting changed after doing logout and login.

IONOCB-4015

Season number disappears on scrolling up in Media Card

IONOCB-3903

Video stay freeze and no message appear once the internet connection is showed

IONOCB-3984

[TVKey] Unable to delete the entered channel number in DCE popup

IONOCB-3944

[iOS][CHROMECASTING] After moving few times the timeline moment for a video, the video is blocked

IONOCB-4000

EAS - After stand by & wakeup or Home button. once EAS expire channel is not tuning to previously played channel

IONOCB-3976

Re-rendering observed in Guide screen

IONOCB-3996

DCE popup is not discarding on its timeout.

IONOCB-4030

Time is randomly changing in progress bar when the start over content is paused

IONOCB-4037

For Playbackstart we are seeing 2 API calls in charles.

IONOCB-4033

Episodic title is not aligned as expected from the content from LIVE screen

IONOCB-3590

Video Freeze when launching and loading the screens timeline and launch guide using left/right key and exit guide

IONOCB-3700

Cancel Recording is giving "Title cannot be Recorded"

IONOCB-4027

No content available message is displayed in GUIDE and Discover screen after Network Disconnect and Reconnect

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

IONOCB-3605

After selecting particular filter from the GUIDE screen, Guide grid is not focusing

OCB-6509

App get relaunched after BG->FG, when memory is above 500 MB

IONOCB-3528

Box is stuck when we try to play an event in the saved screen which is marked as Favorite

IONOCB-3646

Customer Launcher remote keys stop working

IONOCB-3569

Closed Captions Default to ON

OCB-6587

Duplicate contents are added after launched media card and closed in Series folder in SAVED screen

IONOCB-3781

Focus is not working in Explore screen

IONOCB-3993

Not able to play parentally locked content after coming from B/G to F/G

OCB-3510

Performance degradation on FireTV OSv7.x for EPG Navigation, Mediacard launch, loading Live and Live to Guide launch time in 21.Q4.

IONOCB-3102

TVKey build is not alive after overnight standby

IONOCB-3936

ION App is getting crashed on navigating back from Explore Screen

IONOCB-3884

[TVKey] Unable to invoke Filter in Guide Menu

IONOCB-3465

App crashes on the Live screen

IONOCB-3761

App is crashing when press back key on record pop up

IONOCB-3987

DCE is not working after navigating from Discover screen.

IONOCB-3988

Recent is not working on BG/FG Scenario

IONOCB-3998

Junk characters are displayed when we press play/pause key on mediacard/saved screen.

IONOCB-3991

Surfer is not displaying when app is from background.

IONOCB-3330

TVKey app stuck on installation page

IONOCB-3949

[Tizen][TV2019] EPG Shows Black Screen Crash

IONOCB-4046

Focus gets lost after changing language.

IONOCB-3822

[Tizen] Pressing INFO button blocks the APP.

IONOCB-3274

Google Assist commands are not working on fresh login/install

IONOCB-3210

[TVKey] Navigation is not proper, focus jumps twice in all screens

IONOCB-3212

[TVKey] Navigation is stuck in Discover screen, unable to navigate in the app

IONOCB-3285

[TVKey] Filter is not working as expected in guide screen.

IONOCB-3221

[TVKey] Unable to login to staging (SSO) through S3.

IONOCB-3326

[TVKey] TV app is getting stuck (shows “completed”) and does not launch

IONOCB-3219

Playing CatchUp after first login redirect you to LIVE

IONOCB-3083

[IOS] Catch-up content stop playing after 2 min

IONOCB-3926

Navigating on Reverse EPG by pressing and holding down arrow crashes the EPG

IONOCB-3527

[TVKey] [Tizen] Channel Logos not seen on Time Line

OCB-3748

[TVKey] LTCU and other events ingested is not reflected in EPG, shows "Program info unavailable"

IONOCB-3311

[TVKey][2022] Video Freeze on 2022 Production TV

IONOCB-3892

[Tizen] CATCHUP event is played instead of LIVE after waking Tizen from Standby mode after overnight run

IONOCB-3881

[Tizen][FireTV] Recent list show catchup events

IONOCB-3880

[Tizen][FireTV] APP crashes showing only CATCH-UP content after stability test overnight.

IONOCB-3871

[Tizen] Audio/video don't play on same network where FireTV does.

IONOCB-3550

[Tizen][TVKey] Fast scrolling in Recents strip causes background playback to stop and service tries to tune again

IONOCB-4071

Live Channel doesn't play after Fast Forwarding Catch-up till the end

IONOCB-4089

"Customer Home button" and "Apps and Games" keys are not working on fresh install / Login

IONOCB-4069

After Standby playing any Catchup is tuning to LIVE channel

IONOCB-4101

App crashes on Playing a Locked Catchup event

IONOCB-4127

No Channels are seen after Clear data

IONOCB-4117

Saved screen - scheduled folder scrolling gets stuck at some point

IONOCB-4122

Image is seen behind the "Press OK and Hold" popup in EPG

IONOCB-4102

Live playback is changing to channel number 109 after changing the on screen language

IONOCB-4099

Live is playing when we try to play the parentally locked catch up content on fresh install / Login

IONOCB-3433

App Crashing in Saved Screen when we click on Scheduled folder

IONOCB-4075

Recordings options are in English, and the main language at the config menu is English

IONOCB-4079

Live menu hamburger is disappearing on wifi disable and enable

IONOCB-4081

Cannot navigate on ON DEMAND menu.

IONOCB-4065

Focus lost on Media card action items

IONOCB-4036

FF and Rewind is not working on SO (Catchup/Live/NPVR)

IONOCB-4074

After do a SO in a catch up, the fast forwarding for x2, x8, x16, x128 and x256 doesn't work

OCB-6903

Audio and subtitle icon is not touchable

IONOCB-3978

Bottom header is not loading when mediacard is opened from Saved screen.

IONOCB-3859

Continuous Navigation using LEFT/RIGHT key is not possible in the EPG Grid

IONOCB-4005

DCE popup is not closed after BG/FG

OCB-3859

Deleted recorded content is seen, when we navigate to other screen and come back to saved screen

IONOCB-3970

Fire-Tv - Event meta data is not updated properly on stand by wake up

OCB-4019

Focus is lost while navigating in Saved and LIVE screen

IONOCB-2782

In customer production - there are no playerError Activities coming sent to UAV after 2022-07-02 08:51:02

OCB-5269

Live badge icon is not in correct position

OCB-1716

Not set is seen for Rails in screen engagement

OCB-6522

ON-DEMAND secondary text is displayed for LIVE content from Related strip

OCB-3511

Performance degradation on FireTV OSv7.x for Saved & Discover load time, Reverse EPG navigation, Timeline launch and discover to live launch time in 21.Q4.

OCB-5267

Progress bar not seen on casting device

IONOCB-3971

Recorded screen - Cloud storage percentage and schedule recordings not getting cleared

OCB-3456

Saved Filters are not working when "enableSavedAggregatedView" flag is true

IONOCB-3416

[ALL PLATFORMS] Delay on the DCE when the user introduces 4 digits

IONOCB-3819

[ALL PLATFORMS] Image change for the filter's help pop up and change the text

OCB-1940

[All devices] Record icon not seen on grid guide for few events

OCB-4199

[All] Saved Filter is not working as expected, when select Favorite and partially watch filter

IONOCB-3888

ION App is getting crashed on press of main menu

IONOCB-3943

Filter Icon is misplaced in Guide screen

IONOCB-3174

The CC feature should be configured as enabled by default

IONOCB-3555

[Tizen] Player screen shows 6001 Video error code while trying to play few Live channels

IONOCB-3985

Discover is blank after log out and login..

IONOCB-3983

Navigation stops after sometime in the GUIDE screen even when performing Long-pressing on the FFWD Key

IONOCB-4011

Session error is seen on app install

IONOCB-3994

Channels are missing after applying filter and navigating to reverse EPG.

IONOCB-3989

DCE popup will display when app come from background and surfer won't launch..

IONOCB-4022

Focus lost on Record popup.

IONOCB-3762

Guide is getting blank after two rounds of navigation.

IONOCB-3861

[TVKey] Focus is lost on pressing UP key

IONOCB-2652

Big time to load the EPG guide menu

IONOCB-3352

Information for some channels is unavailable in the surfer banner until the user open the guide

IONOCB-2983

Discover screen should show event poster when RAILS is configured with channels

IONOCB-3835

Playback metrics are no longer reported by ION

OCB-6707

[Chromecast] Cast icon is not touchable.

IONOCB-3639

[Chromecast] Parental lock content playback is not happening after casting is disconnected.

IONOCB-3661

[Chromecast] Receiver app stuck on casting poster when navigating in live screen.

IONOCB-3923

[FIRETV] CATCHUP event is played instead of LIVE event after waking FireTV from Standby mode after overnight run

IONOCB-3637

Conflict with list of channels on GUIDE when changing accounts on different account profiles.

IONOCB-3710

[Android Mobile] Higher bitrate profiles are not reached when using WiFi

IONOCB-3335

Fields are blank in MY ACCOUNT settings screen

IONOCB-2691

[FireTV Nokia] Unable to scroll in the Saved list after selecting filters

IONOCB-2318

DISCOVER is focused instead of EXPLORE on pressing BACK key twice from Search Bar

IONOCB-2554

Ethernet Error and Connection Restore popup is seen on every reboot when connect via Wifi

IONOCB-3100

[iPad iOS 16] "Scheduled Recording" text is seen over Icon

IONOCB-3258

[TVKey] CH List key is not working from RCU in 2020 models

IONOCB-3295

[TVKey] App gets hanged after selecting serial Number from settings

IONOCB-3154

[TVKey] DCE Navigation shows Invalid channel on Recorded video playback

IONOCB-3373

[TVKey] [Tizen] On search text panel by pressing exit key "Exit popup" is not displaying.

IONOCB-3447

[TVKey] By entering 4th Digit is not visible in guide DCE.

IONOCB-3343

[TVKey] Focus is seen on both guide events and filter option and DCE when we press left and right key.

IONOCB-3265

[TVKey] Focus jumps to guide menu while navigating in guide.

IONOCB-3469

[TVKey] Playback is ongoing on top of parental lock window

IONOCB-3307

[TVKey] Startover icon is missing on pressing play key from EPG grid cell

IONOCB-3288

[TVKey] Focus lost and stuck is seen on related/watch next/episode strip.

IONOCB-3201

[Tizen] [TVKey] Keyboard is getting invoked on playback screen under explore..

IONOCB-3116

[Tizen][TVKey] Back from media card, focus is seen on guide menu.

IONOCB-3196

[Tizen][TVKey] Play button (remote key) is not working as expected in all the screens except Guide

IONOCB-3286

Highlight is seen on both search text panel as well as Explore menu.

IONOCB-3391

[TVKey] [Tizen]Video get pause by long press remote left key on more info action item under surfer.

IONOCB-3072

[Tizen] DCE popup will shift up once keypad is invoked

IONOCB-3262

[Tizen][TVKey] Focus is not proper while we select filter option.

IONOCB-3292

[Tizen][TVKey] Favorite icon is in grey for favorited channel under timeline.

IONOCB-3760

Focus goes to background when trying to setup a recording.

IONOCB-3305

GUIDE appears without EPG after watching Catchup programs

OCB-4769

Channel name was so big in the live menu

IONOCB-3742

Keep watching pop up is not displayed after fresh bootup

OCB-2197

[EPG] Recording/Manage icon is not seen on EPG grid cells

IONOCB-3714

[STANDBY] Review the cases where the standby isn't working

IONOCB-3918

[TVKey] Event Info card and posters are not loading in guide screen.

IONOCB-3935

[TVKey] Focus lost when we do DCE operation on LIVE Screen and go back to LIVE Screen

IONOCB-2760

[TVKey] Noise background when the app is launched

IONOCB-3396

[TVKey] Multiple issues are coming when we change pin

IONOCB-3840

[TVKey] Focus Stuck on LIVE Filter and Cannot navigate in Live Screen when we do playback through DCE and press back key

IONOCB-3626

[TVKey] Focus getting lost on Guide screen

OCB-6749

[TVKey] Keypad is exiting when user tries to enter the number options in Keypad

IONOCB-2478

[TVKey] Media card screen is shifted up and default video playback screen can be seen overlapping at the bottom when we search any content from Explore

IONOCB-3147

[TVKey][SSO] - Subsequent Registration not working in customer Prod

IONOCB-3896

[Tizen] Recent List sometimes dismisses abruptly

IONOCB-3895

[Tizen] Sometimes Recent Tiles don't show LIVE

IONOCB-3543

[Tizen] Teal bar is missing in the Episode, Recents & Watch Next strips

IONOCB-3897

[Tizen] Unknown Player Error 1000 seen when trying to tune to a LIVE event from Mediacard

IONOCB-3553

[Tizen] Return/Exit key is not handled in the Network disconnection screen

IONOCB-3535

[Tizen][TVKey] Navigation is blocked in Media Card page after performing FF/RW and Pause for a NPVR content

OCB-6890

[Tizen][TVKey] Playback freezes if user launches guide before DCE attempt finishes

OCB-6731

[TVKey] Focus is lost while navigation on see more item list in Discover

IONOCB-4128

Crash observed on putting box to standby wakeup in first launch screen



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