Skip to main content
Skip table of contents

Release notes for OpenTV Suite

These release notes are divided into two sections, together covering the end-to-end solution:

OpenTV Video Platform

Release summary 

This release comes with new functionality on User Recordings, that will allow the user to record only those episodes marked as new for a given series, as well as some improvements on the User Recordings API. We have also a new feature on OpCon, so the operators can now manage their system locales. Additionally, we have a new API status dashboard to inform about the health status of SSP/OPF APIs.   

OPF & SSP Service API Status Dashboard + APIs usage coverage extension

The existing dashboard has been reworked into the new Service API Status Dashboard.

Recording option for only newly airing series/episodes

For operators that use Gracenote metadata, this feature allows the creation of series recording events that will only record episodes in a series that are marked as 'new' within the Gracenote metadata.

Cessation of channels – removal of user recordings

This feature allows the platform to be configured such that if an editorial channel is deleted, associated user recording data and recordings on the capture devices are removed. This is for both shared and private copy nPVR.

User Recordings API improvements

User Recordings API improvements: 

  • GET /recordings API is enhanced to indicate (seriesRecordingId) that the recording is made as part of a series. 

  • DELETE recordings based on filter.

OpCon – locale administration

Ability in Operator Console to view and administer system locales.

Improved redo of the OTT/DVBC contents

Redo of OTT/DVBC contents – because of the complex content structure of OTT/DVBC, the redo workflow functionality and other operational are now supported. 

Non-editorial source file definition

This feature aims to allow operators to drive the workflow of technical content independently from the editorial metadata entry.

Compatibility matrix

OPF

2022 Q2 STD

2022 Q3 STD

2022 Q4 STD

2023 Q1 STDO 23.12.STD0

SSP 23.22 STD5

DWH GIT Details– (https://gitlab.hq.k.grp/dtv-analytics/dtv-analytics/-/tree/DWH_REL_23Q1_STD1 git commit sha 5cb51ed057fc527b800aa38d7e8f23a3f878d57b)
Tableau (online config) – 4.0.0.20230628120428

List of known issues

TBD

New issues

TBD

List of resolved issues

TBD

Deprecated APIs

Component

API

Description

Deprecated in release

Supported until

IAS

/v2/token

Replaced by 

  • /v3/token/actions/signOnByUserNamePassword

  • /v3/token/actions/signOnByCasn

  • /v3/token/actions/signOnBySmartCardId

  • /v3/token/actions/signOnByTVKeyActivation

  • /v3/token/actions/refresh

2022 Q3

2023 Q1

IAS

/v2/signout

Replaced by 

  • /v3/token/actions/signout

2022 Q3

2023 Q1

ION

Version 23.43.040

Release summary

ION Q3 GA release, 23.43.040 includes the following features and bug fixes.

New product features

The features included as part of this release are:

  1. Channel zapping improvements for Tizen and LG WebOS devices

  2. EPG Improvements – Guide loading and navigation improvements for the EPG implementation

The below features require OPF-Q2.2023 version:

  1. New UEX improvements – search by channel number and channel name are included in this version.

  2. Media card new aggregation API integration for all devices – the media card design of ION has an integration into different micro-services in ION for information about metadata, cast and crew, recommendations, recording status, and bookmarks.

Backward compatibility consideration

ION version

OPF version

Results

23 Q3

22 Q4

Pass

23Q2

23 Q1

Pass

List of known issues

The following issues are still open (not resolved) in this release, ION-23.43.040.

Key

Summary

IONOCB-4765

[Web] Posters are disappearing on reloading the page.

IONOCB-3088

[TVKey][Tizen] Focus is stuck on single EPG screen.

OCB-6620

Focus Lost is seen on Saved screen.

IONOCB-4765

[Web] Posters are disappearing on reloading the page.

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-4675

[LG Web OS] Blank screen observed (Player stuck) after 15 minute of playback

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

IONOCB-4988

Failed to load Guide screen.

IONOCB-3046

[Tizen] Playback is taking time around 12-14 secs.

IONOCB-4890

[ALL] Channel Number by Geofiltering Zone is not shown as expected.

IONOCB-5046

Unable to generate the build for Android devices through Git without lms_config.json file

IONOCB-5102

App Crash observed in Saved screen when user tries to reopen Media Card multiple times

IONOCB-5044

Information is missing in Guide info card for RN EPG as true build when compare to RN EPG as false

IONOCB-5049

Jump to Live is not working in 2023 Model TV

IONOCB-5099

Media card opens in the Background post entering valid parental pin for locked content.

IONOCB-5146

Search functionality is not working

IONOCB-5139

Application crashes, when performing DCE from no channels filter

IONOCB-5058

Unable to create bookmark.

IONOCB-5154

Auto SignIn is not working and Box stuck on language selection Page.

IONOCB-5120

In TVKey 2023 model, when we try to open the player controls, subsequent control item is getting opened [Eg., If we press on "Audio", the "favorite's" control item is getting opened]

IONOCB-5157

Reverse EPG is wrongly updated after navigating from LIVE screen

IONOCB-5207

App gets frozen after used it for a mid long time

IONOCB-5201

Huge volume of ODM requests following an ION update

IONOCB-5053

[Long run] Guide is not updating when kept focus on Guide grid OverNight

IONOCB-5119

App is crashing while creating reminder.

IONOCB-5247

App Crashes on searching content and traversing back from REPLAY screen

IONOCB-5197

Unable to invoke Menus and surfer invokes automatically

IONOCB-5254

Black screen is observed after reconnecting internet.

IONOCB-4887

App Crashes when we open replay tab on explore screen and press left key

IONOCB-5255

Google Assist is not working

IONOCB-5235

SSO login is not working.

IONOCB-5147

[Long run] Guide blank is seen when kept on live playback for overnight

IONOCB-5240

[Umbrella][Bookmark] Bookmark is not working.

IONOCB-5233

[Umbrella] Unable to login to other tenant after logout/login

IONOCB-5103

DCE to the same channel number, event not tuning to the live

IONOCB-4888

After selecting filter unable to navigate in Replay screen.

IONOCB-4983

Failed to open mediacard from Guide screen.

IONOCB-4556

On Future event mediacard stuck is seen on episode text.

IONOCB-2671

[TVKEY] Video Stuck if Tv kept for Long Run

IONOCB-3701

Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide.

IONOCB-3380

[Web] Mute / Unmute is reflecting after surfer is dismissed

IONOCB-4903

APP does not reflect RECORDED status on backend.

IONOCB-4969

Sentry: address the difference in sentry and manual readings for Discover

IONOCB-4946

[WEB] Responsive WEB does not show last event on EPG.

IONOCB-4970

Sentry: address the difference in sentry and manual readings for Live Screen

IONOCB-4918

No Focus after changing the screen on Guide Grid when No channels available.

IONOCB-4736

[Web] Last content is saved screen is cropped

IONOCB-4265

Live screen wont update after event transition.

IONOCB-3801

[Web] 6003 error thrown when device let to sleep mode

IONOCB-3529

[TVKey][2022][2020] On every Channel Zap, black screen is seen twice

IONOCB-4233

Parental pin is not asking for series recorded content, when app is in BG/FG

IONOCB-3599

MDS up - SNI Router shows "undefined" in query param

IONOCB-3793

[Long run] See more page is not loading after discover page is kept for overnight

IONOCB-3178

[TVKEY] Unable to invoke Recent/Timeline for parentally locked event

IONOCB-4972

Sentry: address the difference in sentry and manual readings for Media card screen

IONOCB-4904

[iOS][AMOB] Sometimes the channel displayed is different to the selected in the EPG

IONOCB-3925

Clone of issue with summary: [TV KEY] EPG Screen Issues

IONOCB-4155

Saved sorting is not sorted as per the correct date order

IONOCB-3621

[TVKEY] Incorrect PIN pop up appears without asking for PIN When initiating the recording or deleting of a protected event

IONOCB-4571

Focus is not getting on to first channel when filter is applied

IONOCB-5059

Focus is shifting to First Event after opening any media card in Discover screen

IONOCB-5042

Wrong Media card opening, When user open non playable content media card

IONOCB-5082

EPG is taking time to Refresh after applying filter

IONOCB-3450

[TVKey] Focus lost on pressing down navigation key from EPG Filter and DCE on 2021.

IONOCB-4112

[LongRun] Unable to play catch up content when media card is left idle for ~12 hrs

IONOCB-5041

Random future media card opened while pressing back Key in Live playback

IONOCB-5043

Tuning next/other channel from playback

IONOCB-5052

Blocked channel shows previously played channel media card & its playable

IONOCB-4886

[FireTV] Zapping stops working

IONOCB-4851

ION Reporting Many Millions of Bookmarks

IONOCB-5036

Program synopsis is not updated in guide

IONOCB-5081

Focus lost on Fav Popup in Media card

IONOCB-5083

[TVKEY] Reminders are not working on 2023 TVKEY

IONOCB-5093

Player error is seen after parental lock enabled

IONOCB-5055

Unable to navigate through the strips in Discover and Explore, LIVE Screens

IONOCB-5056

Third-party event information not updating proper

IONOCB-5085

Pin entry keypad should be shown if selecting to delete the protected event

IONOCB-5054

Catchup content switching to live by pressing Play key in RCU.

IONOCB-4674

[Circular Navigation] Channel Number not updated as you navigate down the last channel or up the first channel in the GRID Guide

IONOCB-5112

Live events are displayed in catch up page instead of showing No program information

IONOCB-5064

[TVKEY] Media card is retuning again and again, when user select on not subscribed event

IONOCB-5109

Tizen: focus is moving to surfer options after performing channel zap

IONOCB-5113

[TV] Focus is missing in media card, when do vertical navigation if media card having Only one episode strip

IONOCB-5138

EPG Data is Not Loading , when we keep long run overnight without internet.

IONOCB-5141

Removing record option from platform config is not reflecting in application

IONOCB-5117

Device id showing as null in UAV

IONOCB-5030

STB is not responding to channel change key from RCU

IONOCB-3521

[TV Key] [Tizen] Event does not play from the bookmark but plays from start.

IONOCB-5144

[TVKEY] Unable to select the Reminder Popup

IONOCB-5132

Date and time is not displayed, When press guide key from save filter menu

IONOCB-5073

[TVKEY] No Focus on Bottom Header Media Card Action Items.

IONOCB-5142

Catchup Content switching to Live by pressing Play key in RCU

IONOCB-5095

Filter is not persisting in LIVE screen

IONOCB-5090

English text is displayed instead of Spanish for "Program Info unavailable"

IONOCB-5118

[TV] Empty EPG is displayed after changing the UI language

IONOCB-5159

Focus is lost on applying filter in EPG when launched through timeline

IONOCB-5116

[TV] Not Subscribed text is displayed, When user opening "program info unavailable" event in guide

IONOCB-5065

Irregular ff timing is displaying at ff speed [2x, 4x, 8x, etc.,]

IONOCB-5161

LIVE Filter is not working in "Explore" screen

IONOCB-3547

[Tizen][TV Key] Playback freezes if user launches guide before DCE attempt finishes

IONOCB-2319

[SEI] Event Titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover

IONOCB-4123

No channels are seen when changing language and login with different account

IONOCB-2619

[TV] Navigation is slow & Focus lost observed in replay second level screen

IONOCB-4711

When DCE popup is displayed and press App & Games key is opening Apps &games

IONOCB-3426

Scrolling is not smooth and got stuck while loading

IONOCB-4971

Sentry: address the difference in sentry and manual readings for Saved screen

IONOCB-2678

[TVKEY] Duplicate Episodes are seen in Series Media card

IONOCB-4811

Focus is not seen on first event on saved screen after applying filter

IONOCB-3775

Adding new node to RAILS, not displaying or taking more time to reflect in the ION.

IONOCB-4607

Navigating to the next channel for the first time, It is taking time to get focused

IONOCB-3404

[Tizen] Focus is seen on surfer, after performing action on action items.

IONOCB-5032

Delete This Episode is not working for recorded series content.

IONOCB-3759

[Tizen] Zapping takes long time.

IONOCB-5166

[TVKEY] Move back on the time is not working, is doing an Start Over

IONOCB-5177

Event name shows "Informacion del programa no disponible" in Timeline after event transition

IONOCB-5072

[Long run] Guide blank is seen When kept focus on Grid guide overnight

IONOCB-5231

Live content playback throws 1004 playback error.

IONOCB-4320

[Long Run]Guide page is not updated and Timeline showing "Program Info Unavailable"

IONOCB-4973

Sentry: address the difference in sentry and manual readings for settings

IONOCB-2936

[Tizen] Playback screen shifts up when parental pop-up keypad is launched.

IONOCB-5098

[iOS] HLS Thumbnails not displayed

IONOCB-5216

Parental lock pin is not shown for the restricted content

IONOCB-4665

Menu Over lap is observed, when user press Voice key

IONOCB-5089

[Umbrella] "Subscribed Channels Only" option is not enabled from Bindle Dynamic config

IONOCB-5015

[Umbrella] Default Spanish language is not reflected after login

IONOCB-5088

[Umbrella] Devices are created on umbrella variant on each sign-in

IONOCB-5106

DCE from Catch up event is tuning to live event of same channel.

IONOCB-5060

Not able to select progress bar using mouseover

Version 23.33.020

Click here to expand...

Release summary

ION Q2 release, 23.33.020 includes the following features and bug fixes.

New product features

The features included as part of this release are:

  1. Support for Tizen 2023 TV models
    Introduce support for Tizen TV models released in 2023. This brings our support for Tizen TV models from 2020 up to 2023. 

  2. SimplifiedrRecording screen

    1. UEX improvements to simplify scheduling and managing single and series recording 

    2. Added the options to schedule and manage "All new episodes " within new UEX improvement workflow.

    3. Supports confirmation popups for cancellation and deletion of recording

    4. Simplified cancellation of ongoing series of recording – only cancel series of recording is allowed now.

  3. New UEX improvements

    1. Replay screen can be configured to go directly to the list of channels.

    2. Search keyboard can now be configured to show on text box entry or not.

    3. Introduce pinch to zoom on mobile devices whose screens are not 16:9.

  4. Support for iOS 17 ( iPhone/iPad)

  5. Support for Android 13 (mobile/tablet) – allow upload of Android apps that work with Android 13 (target API level 33)

  6. Support for Samsung hospitality TVs – pupporting SignOn by device identifier to mitigate the logout that occurs on hospitality devices on setting the device to standby.

Backward compatibility consideration

ION version

OPF version

Results

Comments

23.33.020

23Q1STD0

Pass

23.33.020

22Q4STD0

Pass

List of known issues

The following issues are still open (not resolved) in this release, ION-23.33.020.

Key

Summary

IONOCB-3380

[Web] Mute / Unmute is reflecting after surfer is dismissed

IONOCB-4918

No Focus after changing the screen on Guide Grid when No channels available.

IONOCB-4765

[Web] Posters are disappearing on reloading the page.

IONOCB-4595

After reboot, season number and episode number are not displaying on full screen.

IONOCB-4917

 App went to loading state on reconnecting to the internet in the unprotect PIN popup.

IONOCB-3838

Parental Pin Keypad is not launching after pressing up key and focus is shifting backside of the popup

IONOCB-3088

[TVKey][Tizen] Focus is stuck on single EPG screen.

IONOCB-2936

[Tizen]Playback screen shifts up when parental pop-up keypad is launched.

IONOCB-2619

[TV] Navigation is slow & Focus lost observed in replay second level screen

IONOCB-4152

6001 setup error is seen while doing FF for saved content

IONOCB-4265

Live screen won't update after event transition.

IONOCB-4736

[Web] Last content is saved screen is cropped

IONOCB-4571

Focus is not getting on to first channel when filter is applied

IONOCB-4505

Season wise sorting doesn't sort the episodes of same season

IONOCB-4741

[Web] Delete/Protect icon is not displayed for recorded content when launched from guide

IONOCB-4556

On Future event mediacard stuck is seen on episode text.

OCB-6620

Focus Lost is seen on Saved screen.

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-4917

App went to loading state on reconnecting to the internet in the unprotect PIN popup.

IONOCB-4765

[Web] Posters are disappearing on reloading the page.

IONOCB-4918

No Focus after changing the screen on Guide Grid when No channels available.

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

IONOCB-4545

[TVKEY] Activation Failed error is seen for all TV Key devices

IONOCB-4641

[All devices] Channel name and Saved label is missing in recorded playback

IONOCB-4316

Sentry build is not launching on TVKEY and Tizen

IONOCB-4691

[TVKEY] ABOUT DEVICE Option is hidden in General Settings Page

IONOCB-3606

Recording is not set, when we set the recording for first time

IONOCB-3881

[Tizen][FireTV] Recent list show catchup events

IONOCB-4887

App Crashes when we open replay tab on explore screen and press left key

IONOCB-4489

All ION devices reporting deviceType "Android" to UAV

IONOCB-4027

No content availabe message is displayed in GUIDE and Discover screen after Network Disconnect and Reconnect

IONOCB-2716

[TVKEY] Issues with GUIDE Infocard flags

IONOCB-3259

App crash is seen in IOS device on reconnecting the internet.

IONOCB-4623

After Cancelling Series Recording from the media card manage icon is not changing to record.

IONOCB-4424

Browser navigation keys are not working from saved screen after opening any mediacard from saved List

IONOCB-4622

On mediacard After Deleting catchup recorded content delete icon is not changing to record

IONOCB-4559

Channel number and name is not displayed in LIVE screen on focusing the event

IONOCB-4432

[WEB] Watch next strip is not loaded when single content mediacard is reloaded

IONOCB-4562

Video playback sound keeps coming even after coming out of ION app.

IONOCB-4603

Focus is seen on two elements at the same time in EXPLORE screen

IONOCB-4598

Search keyboard is not launching

IONOCB-4681

[LG WebOS] Search keyboard is not launched when "SHOW_SEARCH_KEYBOARD_ON_FOCUS": false,

IONOCB-4690

[WEB] Surfer is not invoking on playing the Live event.

IONOCB-4692

[Tizen] Sign out option not showing after disconnecting wifi

IONOCB-4731

Umbrella features are not working in hand devices

IONOCB-2781

[ION]EPG overlaps different events in some channels

IONOCB-4613

[Auto] Unexpected Netflix Channel showing up when channels filter "Gracenote" selected

IONOCB-4644

App is crashing while playing the catchup event

IONOCB-2108

Touch sensitivity of record button is very low while switching from One episode to All episodes

IONOCB-4709

[LG WebOS] clicking ok after entering DCE is not tuning to other channel immediately

IONOCB-4714

[WEB] The firebase file is not getting updated on customizing from the git branch for Desktop.

IONOCB-4703

[LG WebOS] Mouse hover selection on progress bar during trick play is not working

IONOCB-4679

Cloud storage displays 0 percentage until user deletes any recorded content

IONOCB-4768

Recording popup is seen on login screen after refresh token expired

IONOCB-4614

Focus is shifting to explore menu on clearing one letter in search bar.

IONOCB-3984

[TVKEY] Unable to Delete the entered channel number in DCE popup on EPG

IONOCB-4775

User can access primary and secondary language options even after disabling "Subtitles / Closed Captions" option from Language screen

IONOCB-4721

[Auto] Failed to unfavorite the event

IONOCB-4541

[Auto] VOD content is not playable from explore screen

IONOCB-4610

[Auto] Unable to select favorite filter option from saved screen.

IONOCB-4671

[Auto] VOD strip is not available in discover screen of latest build

IONOCB-4796

Back key is not working on parental controls screen

IONOCB-4111

[Tizen] Playback is seen with parental lock icon after coming from BG to FG

IONOCB-4634

Delete all episodes doesn't work when protect feature is disabled.

IONOCB-4748

[Tizen] Parental Pin and Buffering are show on top of video

IONOCB-4880

[Umbrella] DashIf thumbnails are not working for Umbrella variant build

IONOCB-4848

Playback stuck after triggering EAS in Login screen

IONOCB-3310

Clone of issue with summary: [Android Device] Full-screen playback does not allow you to adjust to the proportion of the device.

IONOCB-4803

Able to set the recording for failed event.

IONOCB-4735

Filter will invoke and focus is seen on background.

IONOCB-4029

FF/RW key is not performing horizontal pageup/page down on EPG screen

IONOCB-4664

Unable to delete protected series content

IONOCB-4704

Focus lost on Guide screen

IONOCB-2985

Recording Option: We should not have an option for record "None" episodes

IONOCB-4743

Not able to navigate to Related strip in discover screen.

IONOCB-4869

Metadata of past events got lost in Guide, Timeline, Live and Recents.

IONOCB-4888

After selecting filter unable to navigate in Replay screen.

IONOCB-4875

Guide screen blank when we press guide key from search.

IONOCB-4840

WatchNext/Episodes Strips are missing after entering parental PIN

IONOCB-4797

Not able to navigate in see more in discover screen

IONOCB-4694

[TVKEY] Unable to Disable the subtitle option in settings Screen

IONOCB-4726

[TVKEY] Focus is jumping in Timeline.

IONOCB-4725

PLAY key doesn't work on LIVE screen channels

IONOCB-4776

Playback is not tuning to the correct channel , When press the play key in live menu

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.