This release includes many new features and enhancements, including new Operator Console channel and product management modules, granular session management based on device type, User Recordings enhancements, automatic device type assignment, wider device support for messaging, sign on using a companion device, location-based enhancements, channel aliases for better voice search, search personalisation, and more.
Disney+ (D+) "isOriginals" metadata deprecation
This feature is to update the D+ ingest module for the use of the new metadata attribute regional Original and deprecation of the global isOriginal attribute in the Disney Streaming MMFS feed.
Inclusion of new D+ metadata fields Brands, subBrands, Production Country, and Original Language.
OpCon Channel Logo (shared system deployments)
When using OpCon, operators will be able to manage channel images directly from the OpCon channel management screens. This includes:
Uploading new images
Deleting existing images
Setting preferred images
Parental ratings – series/season
This feature implements parental ratings in series/season.
User Recordings – parental ratings
This feature fills the gap identified in issue OPF-6373 (Rating object not visible on CDVR APIs).
User Recordings – locale and device filter enhancements
This feature to optimise the response size of the User Recordings APIs by allowing clients to filter by locale and device
Enhance RMG metadata coverage
Additional fields were added to RMG to enable migration of existing NPVR recordings from Velocix cVRM to OPF User Recordings.
Note that there is a prerequisite that at least 90 days of metadata be kept available online to allow retrieval of existing metadata into OPF User Recordings.
Operator Console (OpCon) channels and products – completion
The two new sections in OpCon, for channel and product management, allow operators to manage both OPF and SSP channel- and product-related operations.
This feature is to manage session concurrency based on classification of devices, in addition to the current support which is only at the account level, or restricted to unmanaged devices. OPF provides support for limiting the number of concurrent sessions that can be streamed from an account.
The purpose of this feature is to extend such support so that groupings of devices can have bespoke limits, specifically for the following categories of devices:
Big Screen (TVs, STBs, TVKey Devices, etc.)
Trusted open devices, e.g. WV level 1
Untrusted open devices, e.g. WV level 3
Fully managed devices
Auto assign device class to devices
This feature provides the ability to automatically assign a class to a device, based on entities provided at device creation time. This is to then enable more granular management of such classes of devices, such as being able to restrict the number of active devices based on their class.
Messaging head-end integration – smart TVs with Tizen and WebOS
This feature introduces OPF support for AWS IOT Core for Client messaging. This is being provided as some devices, particularly smart TVs based on Tizen and WebOS, cannot use the existing Firebase integration for message delivery. Use of AWS IOT Core provides a mechanism for such devices while leaving existing Firebase-supported devices as-is.
Automatic device rotation
Operators typically want to limit the maximum number of devices that each account can self provision against the account. Nominally, when the limit has been reached, the user will be unable to register a further device and will be met with an error.
This feature gives the operator the ability to enable a device to be added, even if the limit has reached, by firstly automatically removing an existing device.
Geo-targeting on/off-net filtering
This feature addresses the requirement to filter by account profile to allow both country and OTT/FTTH filtering and on/off-net filtering.
In-home detection
When a device (STB or smart TV) is connected via FTTH, this feature ensures that the device is only connected to the "home" address of the subscriber to which the device is provisioned. It does this by tracking the MAC address of the FTTH CPE device against the account. OPF uses this information to restrict access to the service if the device attempts to access the service with a different CPE MAC address than the one provisioned to it.
Location-based CDN details
This feature allows the operator to configure location-specific CDN details. The operator can specify if a channel has country- or network-specific CDN details using the on-network flag and URL Builder rules. URL Builder redirects or returns the URL to the client on playout request to the correct CDN-based URL of the content being played based on the configuration in OPF.
Device sign-on with access code using companion device application
This feature allows an authorised companion device application to authorise another device in the users account via a generated registration code.
TiVo TVA EPG ingest with country-specific ratings definitions
Support has been added for ingesting EPG metadata from TiVo provided in TVA format using XML. This includes support for splitting the TVA-supplied ratings into rating schemes for different countries where applicable.
Google Assistant channel names/numbers
This feature aims to improve the accuracy of the search when used in conjunction with Google Assistant, focusing on alternative channel names/aliases and regionalised channel numbers.
Pass fuller metadata and activities into XRM (recommendations)
If XRM receives more data, it can use it to make better-informed decisions. The following extended metadata are now passed to XRM:
Extended user activity reporting
Extended product/price metadata for BTV/VOD/series/season
Extended product/price metadata for deep links
XRM personalised search
This feature is to utilise XRM’s search API to allow recommendations-weighted searching. Client applications are now able to call our search API and get personalised results.
The client provides the search term as part of a request together with a value to indicate the search engine to use. The search service is integrated with XRM search. The default search engine is configurable at the platform Level.
User Recordings – Rails use case enhancements (including sorting)
This feature extends the functionality of the User Recordings APIs, enabling client app user journeys to be completed in a more optimal manner.
Compatibility matrix
OPF
Q2 : 24.26.STD0
SSP 24Q2GA ( 24.24.STD1 )
DWH (24 Q1)
List of new issues
The following issues are newly opened in this OPF3_24.26STD0 release.
Issue Type
Key
Component/s
Summary
Bug
OPF-7076
Account and Device Manager (ADM)
GET DeviceClassifier and POST/PUT format differs
Bug
OPF-7172
Account and Device Manager (ADM)
Device limitation via device group is not working
Bug
OPF-7177
Account and Device Manager (ADM)
Able to add more devices than maximum devices defined on profile when a device is moved between accounts
Bug
OPF-7299
Authorisation Façade
The authfacade api /adaptor/hue-gateway/gateway/http/js/acquiredContentListService/getByAccountUIDAndItemTypeWithDate for deployment type "hot" is not giving the expected response
Bug
OPF-7561
Authorisation Façade
Auth façade module is not giving proper response though we added the proper Mock address in the Auth façade-Technical config
Bug
OPF-7683
Cast Crew and Persona Service (CCP)
CCP Purges not getting consumed in 24.26
Bug
OPF-7288
Catchup Generation Service (CGS)
Unified 'sourceId' support in CGS
Bug
OPF-7364
Content Import Module Disney+ (CIM-Dplus)
[PERF] CIM-DPLUS pod restarts with OOMKilled error during Disney+ ingestion
Bug
OPF-7476
Content Workflow Manager (CWM)
Vod workflows are not archived when redo is performed with cgs_stcu_ltcu rules
Bug
OPF-6445
Operator UI (OPUI)
Add Content to node button is not hidden for already added content
Bug
OPF-7210
Operator UI (OPUI)
The scroll option for the dynamic content group for the constraint groups->Manual group is not working properly
Bug
OPF-7211
Operator UI (OPUI)
Could not see any details in workflow tab inside contents
Bug
OPF-7219
Operator UI (OPUI)
Not able to set ignoreDeviceLimit flag via OpCon
Bug
OPF-7222
Operator UI (OPUI)
Device Information coming as blank in OpCon
Bug
OPF-7282
Operator UI (OPUI)
Error in managed devices page of account in OpCon
Bug
OPF-7317
Operator UI (OPUI)
OpCon showing not authorized page when trying to delete the device groups
Bug
OPF-7701
Operator UI (OPUI)
OpCon's logo is not loading
Bug
OPF-6844
OPUI Channels
When we try to delete a channel with events using opui-channels it gives error
Bug
OPF-6879
OPUI Channels
There is no option to add locale specific longName and Description for technical channel in opui channels
Bug
OPF-6935
OPUI Channels
Products linked details not able to load from UIC channels.
Bug
OPF-6974
OPUI Products
There is no option to add billing cycle for Subscription product type
Bug
OPF-6977
OPUI Products
The device class is not getting saved when we update the product using opui-products
Bug
OPF-7119
OPUI Products
When we delete the productlink for channel from UIC opui products
Bug
OPF-7484
Search Aggregation
OpCon page is throwing 500 internal server error for few channels when stcu and ltcu content is generated
Bug
OPF-7042
URL Builder
CDN details - when constructing URL with Account Profiles option
List of known issues
The following issues are still open (not resolved) in this OPF3_24.26STD0 release.
Issue Type
Key
Component/s
Summary
Bug
OPF-6078
Account and Device Manager (ADM)
Device couldn't loggin after delete the device from OpConsole
Bug
OPF-3280
API Gateway (AGW)
Incorrect response in gdpr while the bookmark and Favorite is added to user
Bug
OPF-6817
Authentication Gateway Service
AGS sending wrong values to PcmlService
Bug
OPF-5817
Authorisation Facade
Auth Facade - Downstream request Error signOnByCasn returned 403
Bug
OPF-7269
Authorisation Facade
RatingUID in auth facade response cannot be hardcoded.
Bug
OPF-5096
Business Configuration Manager (BCM)
OpCon stuck due to BCM
Bug
OPF-6468
Business Configuration Manager (BCM)
Unable to create a capability type with "_" like RTL_PLUS
Bug
OPF-7069
Business Configuration Manager (BCM)
CPM fails to add profile information to CU technical if profile id contains a space character (" ")
Bug
OPF-7146
CIM-GO
Issue with DVR System for - Ticket CRM TKT-176611-N1X1
Bug
OPF-7165
Content and Product Manager (CPM)
New events CU nodes not automatically assigned to products
Bug
OPF-7382
Content and Product Manager (CPM)
VOD Catalog in not at the same order as in CMS 4
Bug
OPF-7538
Content and Product Manager (CPM)
Event end date overwrites DL and Nodelink start date on re-airing events
Bug
OPF-7581
Content and Product Manager (CPM)
RMQ com.nagra.ml.sp.mds.vod being consumed slowly due to CPM publishing millions of node updates.
Bug
OPF-7655
Content and Product Manager (CPM)
No CaptureJob generated for several contents (every day)
Bug
OPF-7714
Content and Product Manager (CPM)
Copy VOD node
Bug
OPF-7704
Content Builder
Test Dynamic Groups in Separate Rails for Rails Builder
Need to include a new xslt version SIBA-DIM4X_To_CMS-BTV-4.7-v3.2
Improvement
OPF-4698
Delta Ingest Processor (DIP)
DIP can't be set with a file picking strategy
Bug
OPF-1180
Image Handler(IHS) (IHS)
LTCU auto-generated editorial content does not return images in images tab of OpCon
Bug
OPF-7004
Locker to UserRecordings Facade
DELETE of single recordings by programme not working
Bug
OPF-7029
Locker to UserRecordings Facade
lkr2ur ignoring the offset parameter
Bug
OPF-7278
Locker to UserRecordings Facade
POST lkr2userrecording "Unable to get programme from MDS for eventId"
Bug
OPF-6707
Metadata Server Ingester
Missing Firebase push notifications on app
Bug
OPF-6998
OPUI Channels
When we try to delete a hybrid / broadcast channel which is linked to product the DVB channel at SSP is not deleted as the product link is not deleted
Bug
OPF-6774
User Recordings
Failed Scheduled Recordings when event is replaced should be deleted after X hours.
Bug
OPF-6810
User Recordings
Inconsistency Recording capture when the event timing changed
Bug
OPF-7010
User Recordings
Scheduling a series recordings response takes too long to respond
Bug
OPF-7044
User Recordings
Failed user recording if the event id is moved to another day
Deprecated APIs
Component
API
Description
Deprecated in release
Supported until
ION
Version 24.40.040
Release Summary
ION 24Q3 GA release, 24.40.040 includes the following features and bug fixes. This release is targeted for SEI, ATV, FTV, AMOB, and iOS.
New Product features
The features included as part of this release are:
User agent classification for customer CDN
Backward Compatibility Consideration
ION version
OPF version
Results
24Q3
23Q2
Pass
24Q3
24Q2
Pass
List of Known Issues
The following issues are still open (not resolved) in this release, ION-23.52.040
Key
Summary
IONOCB-6136
After waking up the STB from standby, only the customer key is working none of the other keys are functional.
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key
Summary
IONOCB-6720
[CICADAS] Playback error 0 is seen on TV devices
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key
Summary
IONOCB-6543
Crash issue is observed after sign to the UMB application
IONOCB-6496
App got stuck when try to favorite the channel from Live player screen surfer.
IONOCB-6491
[CICADAS] App crashes when playing inhome content.
IONOCB-6487
Remotes becoming unresponsive after random amount of time
IONOCB-6441
There is some data issue on APP for latest ION build ,we are getting wrong event streaming time and date for all channels
IONOCB-6693
[Butterflies][AMOB]Scroll up not working after applying filters on Live screen.
IONOCB-6683
[Butterflies] Not able to change the resolution from settings screen.
IONOCB-6577
Recording status is not getting updated when recording a catchup event
IONOCB-6572
Protect icon is not present in the recorded content in Saved screen
IONOCB-6561
App is getting stuck after 30-40 testcase execution in automation
IONOCB-6550
[ButterFlies] Apps and Games Screen is not loading until we pressed back key
IONOCB-6546
[BUTTERFLIES][Desktop] Episodic strips and Cast & Crew are not loading in Media card
IONOCB-6513
[ButterFlies] Random crash is seen on SEI after continuous use, issue seen only in Android 12 firmware
IONOCB-6503
Live playback do trick mode Black screen is appear.
IONOCB-6497
Start Over is not working From live playback.
IONOCB-6494
[Butterflies] [Android 12] Playback stuck is seen after ON/OFF the Wi-Fi setting.
IONOCB-6493
[BUTTERFLIES] Not able to Delete the Recorded contents in saved
IONOCB-6458
[iOS] Sometimes black screen with audio of another content is displayed after return from BG
IONOCB-6424
[CICADAS] App crash is seen on applying filter in Explore screen
IONOCB-6414
[iOS] Message does not get the device on foreground
IONOCB-6410
Message title is not displayed.
IONOCB-6391
[Butterflies] Playback stuck after switching from ethernet to Wi-Fi.
IONOCB-6358
[ButterFlies] Able to play the not-subscribed content.
IONOCB-6065
Menu overlap is seen Playback screen
IONOCB-5341
[WEB] Error 7004 after playback trick-mode
Version 24.40.020
Click here to expand...
Release Summary
ION 24Q3 GA release, 24.40.020 includes the following features and bug fixes. This release is targeted for LG Web OS and Desktop Web.
New Product features
The features included as part of this release are:
Bitmovin Player Integration for Web Devices (Tizen, LG Web OS, Desktop Web )
Promotional Banner in Rails - OPF integration And Website
Discover/'Rails driven' common component for Desktop
User agent classification for customer CDN
Backward Compatibility Consideration
ION version
OPF version
Results
24Q3
23Q2
Pass
24Q3
24Q2
Pass
List of Known Issues
The following issues are still open (not resolved) in this release, ION-23.52.040
Key
Summary
IONOCB-6136
After waking up the STB from standby, only the customer key is working none of the other keys are functional.
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key
Summary
IONOCB-6622
[ButterFlies]Playback stuck/loop is observed after doing startover and played content for sometime
IONOCB-6605
[BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key
Summary
IONOCB-6575
[BUTTERFLIES] App goes blank when we Navigate to User profile menu
IONOCB-6658
Menu overlap on media card screen.
IONOCB-6623
[BUTTERFLIES] Playback is not working from search screen
IONOCB-6606
ION app frequently call programmes query which makes app slow
IONOCB-6605
[BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over
IONOCB-6597
[ButterFlies] Unsubscribed channel Shows DRM Error after entering the parental pin
IONOCB-6586
[ButterFlies] Posters are not seen for NPVR playback
IONOCB-6573
[Butterflies][LG web OS]1200 "Source Error" playback error on LG web OS
IONOCB-6570
Play icon is not seen for Recorded/Recording content immediately in Saved Screen
IONOCB-6554
[BUTTERFLIES] QR Code seen on Live Playback for Locked event
IONOCB-6526
[BUTTERFLIES] Surfer is not dismissing after event transition
IONOCB-6525
[BUTTERFLIES] Playback struck after Fast Zap followed by BG/FG
IONOCB-6499
Routing through the live screen , not able to navigate through another menu
IONOCB-6443
[BUTTERFLIES] Timeline Not Launching After Successful Recording Set Toast Message
IONOCB-6429
[BUTTERFLIES] Playback struck after performing BG/FG on login screen
IONOCB-6423
[ButterFlies] App is crashing when we set reminder through episode strip or related strip
IONOCB-6154
After trickmodes, Start over is not working properly for Live Events
Version 24.30.020
Click here to expand...
Release summary
ION 24Q2 GA release, 24.30.020 includes the following features and bug fixes.
New product features
The features included as part of this release are:
New Guide for handheld devices – we’ve rolled out an entirely new guide experience, fine-tuned for handheld devices. Expect a smoother and more intuitive interface that’ll enhance user engagement across mobile platforms!
Full support for Android 14 (API level 34) – we’ve got you covered with Android 14 compatibility, ensuring our platform stays ahead with the latest OS updates, performance enhancements, and security standards.
Dynamic Main Menu configured by Rails in OpCon – flexibility is key! You can now arrange and customize the main menu dynamically from OpCon, and add new Rails-driven screens on the fly. This is a game-changer for delivering personalized experiences faster.
Promote third-party content with ease – leverage our Rails-driven screens to promote third-party content like Discover, Apps, and Games. You now have even more control to highlight content that drives value for our users.
Unified component architecture for handheld devices – we've implemented a common component architecture for Rails-driven screens on handhelds. This simplifies the development and deployment process, making it easier to roll out new features across devices!
Interactive promotional banners with deep links/QR codes – drive engagement with our new promotional banner capabilities! Add banners with deep links, QR codes, or standard links, whether as a full rail promotion or a single banner within content rails. It’s all about giving you more flexibility in delivering impactful promotions.
Backward compatibility consideration
ION version
OPF version
Results
24Q2
23Q2
Pass
24Q2
24Q2
Pass
List of known issues
The following issues are still open (not resolved) in this release, ION-24.30.020
Key
Summary
IONOCB-6136
After waking up the STB from standby, only the customer-specific key is working none of the other keys are functional.
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key
Summary
IONOCB-6423
[ButterFlies] App is crashing when we set reminder through episode strip or related strip
IONOCB-6422
Common component do not have logo support for rails template
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key
Summary
IONOCB-6357
[BUTTERFLIES] Crash on Android mobile after opening any series folder from search
IONOCB-6337
App is stuck loading when logging with account that reached device number limit
IONOCB-6312
Crash is seen on mobile.
IONOCB-6305
App is not launching after killing app from Sign-in screen
IONOCB-6303
[Butterflies] Blank screen and only audio is heard if playback from Replay on internet reconnection
IONOCB-6279
[Cicadas] Failed to load the web Application.
IONOCB-6233
[ButterFlies] App is crashing when any toast message appears in the application
IONOCB-6187
Hosted App: Navigation is not working in Discover once it launched as Default screen
IONOCB-6174
Sentry is not working on Q2 build for Web devices
IONOCB-5892
Discover have no information
IONOCB-6390
[BUTTERFLIES] ION App crashes after switching from one Wi-Fi to another Wi-Fi
IONOCB-6373
[BUTTERFLIES] ION App Crashes on Android Mobile When Playing Unsubscribed Channel from Search Results
IONOCB-6371
Additional menu screen metadata is not loaded
IONOCB-6363
[BUTTERFLIES] ION User profile menu is not seen in UI if we enable Hierarchy API
IONOCB-6359
[Butterflies] App get stuck and responds very slow on selecting an event with no event info and Audio is heard in Background
IONOCB-6356
EPG is reloading on going to reverse epg from timeline
IONOCB-6346
[BUTTERFLIES][USER PROFILES} Splash screen flicker observed on logout and login
IONOCB-6318
[Butterflies] Playback Blank Screen when we search and play the content through discover
IONOCB-6316
Not able to launch third party apps.
IONOCB-6315
[ButterFlies] Catch up events that are not having catch up tag or play icon are not blocked or not greyed out in reverse EPG
IONOCB-6304
[BUTTERFLIES] Episodic strips are overlapping with player screen after performing Orientation
IONOCB-6302
[BUTTERFLIES] Time is not updated in Guide after Long run
IONOCB-6288
Page up/down is not working using +/- remote key in NOKIA
IONOCB-6283
[BUTTERFLIES] Playback Stuck After doing Standby with Ethernet removal scenario
IONOCB-6282
[BUTTERFLIES] Playback Stuck After doing Start-Over Followed by Launching Netflix App
IONOCB-6266
Dual Focus displayed in SAVED screen during the scroll
IONOCB-6255
Favorite list is not updating in live screen, When we delete or remove the favorite from live screen
IONOCB-6243
[iOS] Playback error after send app to background/foreground while in SO playback
IONOCB-6238
App is crashing on pressing back key from language selection screen
IONOCB-6204
PlaybackProgress received in float for one operator
IONOCB-6183
Playback is Not happening in Channel No :- 109
IONOCB-6172
Discover screen is refresh for every 3 minutes
IONOCB-6171
Apps&Games menu option is not visible in main menu
IONOCB-6170
Discover/Live menu is jumping, When we press back from inside discover/Live menu
IONOCB-6165
[Butterflies][Tizen] 6001 Setup error is seen after standby and wake up after event transition
IONOCB-6163
Program Info unavailable is displayed for few services after switching profile multiple times
IONOCB-6161
Continue button is not aligned properly in language selection screen
IONOCB-6146
Unable to invoke surfer after navigating to settings screen and coming back to playback screen
IONOCB-6114
[Chromecast] Sometimes the Chromecast receiver app closes, using Galaxy A50
IONOCB-6105
[ButterFlies] Parental pin is not asking for previously played locked channel after deleted the recorded content.
IONOCB-6097
If we enable DAI, the Ad is not loading on the video
IONOCB-6091
Sentry all playback load time is not proper
IONOCB-6089
[CICADAS] User navigates to Saved screen post entering invalid pin while deleting protected recorded series events
IONOCB-6082
[BUTTERFLIES] [TIZEN] Timeline and Recents are not invoking from search
IONOCB-6068
Wrong video is decoding , When do BG and FG
IONOCB-6066
Media card displayed wrong rating information, When we launch from surfer ( Info)
IONOCB-6061
[Chromecast] Sometimes Chromecast fails to start
IONOCB-6042
Autoplayback is not happening
IONOCB-5989
[Butterflies] Guide got blank on doing FG/BG on AMOB & IOS
IONOCB-5908
[Tizen] NKM2 Model 1000 error is seen during channel zap with 10 seconds gap
IONOCB-5810
Android TV Nokia Crash issue observed
IONOCB-5804
App is rebooting every time after opening 3rd party app from apps and games
IONOCB-3913
Preview poster is not loading while doing Startover.
IONOCB-2133
Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event
Version 24.12.040
Click here to expand...
Release summary
ION 24Q1 GA release, 24.12.040 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Rework Guide on Smart TV Devices (LG Web OS and Samsung Tizen) to be more performant.
Introduce Android Channels API integration into OpenTV Launcher devices – content from installed third party apps can now be included in the OpenTV Launcher Rails for apps that publish content to the Android Channels API.
Override event posters – content posters can be overridden using attributes in Rails Builder to select the desired poster.
Recent screen performance improvement – improve the time to select the channel item in recent channel list so that tuning to channel is faster.
Enable dynamic updates of Tizen apps.
Enable dynamic updates of WebOS apps.
Adjustments for caching data for all devices.
Support showing "DISCOVER" screen as initial view on sign-in, reboot, and standby/wakeup scenarios instead of live video on TV devices. However, there are some limitations to this feature on LG, Tizen wherein devices put application to background and then bring to foreground on standby on-off . The ION product behavior on BG/FG case is to retain the previous application state as it is. Hence in standby case, launching default screen as discover OR default channel behaviour is not supported.
Updated OpenTV Launcher notifications to meet Google certification requirements.
Enable user to change to live channels using CH+/- while watching recorded content.
Enable additional application logging remotely.
Backward compatibility consideration
ION version
OPF version
Results
24Q1
23Q2
Pass
List of known issues
The following issues are still open (not resolved) in this release, ION-24.12.040
Key
Summary
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
New issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key
Summary
IONOCB-6189
[Android] Series folder is unavailable after cancelling entire series in Saved screen
IONOCB-6181
[LGWEBOS][OLED_2023] Sometimes Playback stuck or 6001 setup error is seen after internet removed and connect playback
IONOCB-6136
After waking up the STB from standby, only the customer-specific key is working none of the other keys are functional.
IONOCB-6091
Sentry all playback load time is not proper
IONOCB-6068
Wrong video is decoding, when do BG and FG
IONOCB-5994
Numeric keys are not seen in the DCE keyboard pop-up in Guide
IONOCB-5989
Guide got blank on doing FG/BG on AMOB & IOS
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key
Summary
IONOCB-6144
Tizen Playback sometimes does not start after exit Standby
IONOCB-6139
fiveg-emerge - UAV - In complete Playbackmetrics for Android Device Playbacks
IONOCB-6103
Surfer,Timeline,recents are not invoking after cancelling a ongoing recording from saved screen
IONOCB-6092
Transparent Parental lock is seen on the playback screen.
IONOCB-6085
Discover screen is not launching on doing Standby Wakeup from Playback.
IONOCB-6071
Start-Over/Channel zap/DCE is not working
IONOCB-6064
Unable to recover the app from the "No internet" popup
IONOCB-6052
Crash issue is observed , When apply Premium filter and navigate reverse EPG
IONOCB-6051
Discover screen timeout even if user navigate inside discover
IONOCB-6010
Blank screen is seen on playing content from the Episodic strip.
IONOCB-5985
Guide is Re-loading after BG/FG
IONOCB-5970
Web build loads a blank screen
IONOCB-5892
Discover have no information
IONOCB-5856
[Tizen] Video Freeze after selecting Subtitle and multi audio option from surfer with channel zap, recovery: Only reboot
IONOCB-5854
Unable to perform any actions once user navigates through the action items in playback.
IONOCB-5823
[Automation] Application got hang on opening mediacard of parental locked event.
IONOCB-5821
[Automation] Full screen poster overlay is seen in media card
IONOCB-5727
Default channel is set on the last row once the user click on guide
IONOCB-4388
EPG grid is blank completely when we select Date picker and Right/Left Navigation
IONOCB-6151
[WebOs][Tizen] WebOs build for LG and Tizen build are not reporting to Firebase
IONOCB-6146
Unable to invoke surfer after navigating to settings screen and coming back to playback screen
IONOCB-6131
[LG WebOs] After a long run doing playback, the app show an error 5006 and get stuck
IONOCB-6125
[Tizen] 5005 error seen on channel zapping to ch no 305,
IONOCB-6123
If the the user tries to record all the available episodes, the past event are not appearing as recorded
IONOCB-6122
[TIZEN] Playback Fails After Start-Over and BG/FG Switching
IONOCB-6120
Black screen with loading icon is seen after continuous channel zap.
IONOCB-6117
[Google Assist] Tuning to channel is not working from other screens except Guide screen.
IONOCB-6113
[TIZEN] Playback Stuck After 8 Hours in Background
IONOCB-6111
Ion app is crashing when we did sudden navigation to Live screen.
IONOCB-6101
[Long run] Overlay issue in playback.
IONOCB-6096
Blank Screen/Poster struck on NPVR After Applying Trick Modes and Performing Background/Foreground Operation
IONOCB-6095
Apps and Games Screen is Exiting by itself in offline mode after standby,wakeup and Reboot
IONOCB-6094
[Long run] Discover screen data is not loaded.
IONOCB-6087
[UMBRELLA] User is unable to navigate to the About Device option inside Settings
IONOCB-6084
Default channel playback started & then Discover launched as a launch screen after reboot.
IONOCB-6078
On playing channel 109, the Guide shows from 1001.
IONOCB-6077
[Longrun] [Tizen] Playback struck and no metadata available after 12 hours of playback
IONOCB-6076
[Long run] Discover doesn't launch after Long run in Playback.
IONOCB-6074
Live badge & Progress bar are not seen in Discover recommendations for Live content.
IONOCB-6072
Discover is not launching after standby/wakeup the STB
IONOCB-6063
Dual navigation in live screen
IONOCB-6056
Perform SO and wait event to finish-> do trickmode w/ 256x -> after tickmode finished LIVE is not switched
IONOCB-6055
Live indicator is not shifting after 1.5 hours
IONOCB-6053
Focus missing in guide , When apply Premium filter and do up/down navigation
IONOCB-6049
Parental popup is not exit while entering invalid pin
IONOCB-6047
Fallback Poster Display After Router input source Disconnection and Reconnection
IONOCB-6045
Poster stuck after coming out of Stand-by Following Ethernet Disconnect and Reconnect
IONOCB-6043
No internet popup is seen twice.
IONOCB-6034
[Tizen 2019] Stuck in Poster on doing BG and FG in Tizen 2019 model..
IONOCB-6032
[Tizen][LG Web OS] Trick play on Startover content(turned Catch up) displays 7004 error
IONOCB-6030
Poster is not seen for Netflix channel as per Figma.
IONOCB-6028
Pressing OK launches Netflix after coming out of Standby.
IONOCB-6026
Playback is struck after continuous channel zapping (+/-)
IONOCB-6006
None keys will work after navigating to multiple third party apps.
IONOCB-5999
Poster is not seen on Startover/Jump to Live after event transition
IONOCB-5997
Poster Stuck is seen on Bg/Fg and invoked google assist
IONOCB-5990
On Surfer Paused time is overalped with actual time when paused during SO Playback
IONOCB-5973
Discover screen menu overlap is observed
IONOCB-5956
Playback does not resume on reconnecting internet after event transition
IONOCB-5950
Internet error popup is seen in Discover screen after lock and unlock
IONOCB-5944
QR CONTINUE SHOWING IN DISCOVER, GUIDE & OTHER CHANNELS
IONOCB-5888
TIZEN ERROR 5005 VERSION 25.52.050
IONOCB-5885
Problem with cast.
IONOCB-5875
Playback is not happening when do disconnect and connect the network.
IONOCB-5863
App is re-launching in Explore/Search screen.
IONOCB-5860
Playback stuck is observed after clicking on "Keep watching" popup from the secondary media-card.
IONOCB-5858
Live is playing instead of Catchup/NPVR for parentally locked events
IONOCB-5847
Future events are displayed in reverse epg screen
IONOCB-5843
Font size is smaller compared to the previous build
IONOCB-5840
Live indicator is not updating in EPG after event transition
IONOCB-5839
[Tizen] Navigation is stuck on Guide.
IONOCB-5827
Guide Screen is Blank when we force stop the application.
IONOCB-5822
Live page does not display any content
IONOCB-5819
Focus is seen on forward EPG on pressing left key from fav icon
IONOCB-5818
Navigation in Guide is not smooth in handheld devices
IONOCB-5815
"No internet" popup appears frequently in the Web platforms
IONOCB-5812
Guide Blank seen after long run.
IONOCB-5811
Subtitle is not disabled/enabled from settings an surfer
IONOCB-5805
Some time Focus is moving to DCE icon in grid menu
IONOCB-5800
Locked channel message is not displayed and black screen is seen on diff scenarios
IONOCB-5773
Able to perform trick modes for live channel when start over is not enabled
IONOCB-5772
Channel list is coming blank
IONOCB-5735
[Tizen/Webos ] Playback error is coming on channel zap (6004, 5006 , 5005, 9001)
IONOCB-5705
In Spanish language gap b/w mediacard action items in not proper.
IONOCB-5700
[UMBRELLA] Posters are not displayed properly in the media card episodic strips
IONOCB-5689
All devices are not registered in ODM/DMM
IONOCB-5222
Blocked channels, and unsubscribed content can be played by searching for channel and clicking on channel search result.
IONOCB-5170
EPG scrolling bad performance
IONOCB-2614
[IONSIT] Surfer flicker is seen for "No Information available" channels in full screen video playback
Version 23.52.040
Click here to expand...
ION Q4 GA release, 23.52.040 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Umbrella support for responsive web – umbrella support for responsive web enables hosting the same website for multiple operators and rebranding the same after the sign on is successful.
Backward compatibility consideration
ION version
OPF version
Results
23Q4
22Q4
Pass
23Q4
23Q1
Pass
23Q4
23Q2
Pass
List of known issues
The following issues are still open (not resolved) in this release, ION-23.52.040
Key
Summary
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
IONOCB-3088
[TVKey][Tizen] Focus is stuck on single EPG screen.
New issues
The following are the new issues found in this release and are still in the OPEN state.
Key
Summary
IONOCB-5560
[Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to Polish language
IONOCB-5648
[WEB] StartOver is not working as expected
IONOCB-5473
Black screen observed on Network disconnection and connection
IONOCB-5587
Playback error 7026 seen when attempting trick modes continuously
IONOCB-5650
[WEB] RW operation is not working in live playback
Resolved issues
The following issues are fixed, and these bug fixes are part of this release.
Key
Summary
IONOCB-5739
Live vertical bar in GUIDE shouldn't move further than 50%.
IONOCB-5728
Once the user is doing the focus on the live event. if they click the button to go to the below item, is taking them to a catch up event.
IONOCB-5471
Surfer is zoom in and zoom out while navigate between progress bar and surfer options
IONOCB-5324
App crashes when unfavoriting the channel from media card
IONOCB-5168
[TVKEY] After the error 7026 appear, all channels except 1001 are showed as unsubscribed
IONOCB-5223
Old search query results are displaying for the subsequent search queries after the 1st search
IONOCB-5588
JUMP TO LIVE option fails to display post start over of currently recording event.
IONOCB-5328
Timeline is not getting updated
IONOCB-5499
App Crash seen on channel zap
IONOCB-5474
Blank screen / Crash observed on playback of catch up content from Related strip
IONOCB-5336
CU is playing during channel zap
IONOCB-5314
Menu is not loading during the first launch
IONOCB-5483
[LG] Clicking on live icon, It is going to discover screen
IONOCB-5555
Crash issue is observed, When we remove and connect the network
IONOCB-5537
Menu data is not loading after reboot the application
IONOCB-5615
Recording content clicking rewind during Fast forward is taking the player point to beginning of the content instead of 2x rewind
IONOCB-5606
Mediacard Navigation between Episodes, watch next, Related on Bottom header is not working - Issue is seen only with new MainMenu
IONOCB-5614
Sentry is not working in iOS, build is crashing
IONOCB-5629
Guide is blank while launching from timeline after changing UI language
IONOCB-5545
[Long run] Timeline, Live, recent are not updating.
IONOCB-5616
Trick-play is not working in iOS
IONOCB-4321
Many devices recently reported playback metrics event is still generating a lot of null data.
IONOCB-5355
Focus is not maintained in main menu, When press Up key in Live menu
IONOCB-5354
Terms and condition link is opened when clicked on "Help" option
IONOCB-5325
Different Media card details are showing once we unfavorite a channel in live screen
IONOCB-5198
Parental Pin Popup is exiting when we enter wrong pin for channel zap.
IONOCB-4412
PlaybackStart event with empty and NULL accountId. Creationdatetime in future
IONOCB-5348
Clear content is not playing, black screen is observed for a while [20-30 secs], then app is crashing
IONOCB-5322
Media card details are not loading after deleting recorded content from discover screen and opening the same mediacard again.
IONOCB-5485
The title disappears when we focus the content in the REPLAY screen in SEI
IONOCB-5454
[Mob] Wrong progressbar displaying when startover content casting
IONOCB-5437
Bookmark is not showing outside of the media card in saved screen for continue watching events.
IONOCB-5361
App don't allow you to see more than 25 recordings in your account.
IONOCB-5356
Focus is switching to EPG icon in live menu
IONOCB-3023
[TVKEY] Navigation is not smooth on Discover, Live and Explore screen.
IONOCB-5334
[WebOS] Blackscreen while zapping sometimes lasts more than 10 sec
IONOCB-5609
Help text is not displayed on ON now screen when the LIVE_EPG_Header is true
IONOCB-5397
Casting is stuck in OpenTV Logo when we cast content before playback starts
IONOCB-5602
Unable to select menu options through hover
IONOCB-5367
Episodes are not seen for a series content when launched from Guide screen
IONOCB-5508
Info card is blank on EPG grid
IONOCB-5202
Episode strip is not displayed in MediaCard
IONOCB-5352
Failed to unfavorite the event
OCB-3690
When press back key in DCE pop up only keyboard is exiting, pop up remains
IONOCB-5469
Padlock icon is not seen on saved screen
IONOCB-5463
Bookmarked Recorded content is playing from starting after reconnecting ethernet
IONOCB-5448
After cancelling the Recording live content it will be not removed from saved screen
IONOCB-5395
Log out is not happening on Umbrella variant
IONOCB-5327
All Channels filter in GUIDE is not showing all the channels when we unfavorite all the favorite channels from LIVE Screen
IONOCB-5163
There is an inconsistency in displaying between "SERIES" or "XX EPISODES".
IONOCB-5475
[Tizen] Focus moves on Media card action items instead of Related strip
IONOCB-5413
Exit key is not seen in LG WEBOS TV
IONOCB-4334
Discover screen is showing No content available after clearing data
IONOCB-5398
Event duration in TV is shown as 0 0
IONOCB-5432
Video keeps freezing during playback after the event transition
IONOCB-5387
Focus is moving to last selected Menu & Seen blank in Apps & Games menu
IONOCB-3228
[Tizen][TV Key][LG Web OS] Continuous forward/rewind 7004 error will display.
IONOCB-2627
Duplicate Genre is added after updating the GENRE in channels via OPCON
IONOCB-3301
11800 error is seen instead of "device limitation" error for SSM
IONOCB-5486
Crash observed while navigating between live playback and info multiple times
IONOCB-5412
After Event Transition Live badge is not seen and playing the catch-up event and progress bar is not updating in Recents.
IONOCB-5385
[LG WEB OS] [Tizen] DCE is tuning to Catch up instead of LIVE for some channels
IONOCB-3657
Playback is tuning from starting when BG/FG.
IONOCB-4872
The surfer timeline pointer [Round dot] is slightly overlapping with the content time during trick-play
IONOCB-4741
[Web] Delete/Protect icon is not displayed for recorded content when launched from guide
IONOCB-5313
Not subscribed text is seen for a second before playback starts.
IONOCB-5151
Unable to Scroll in SAVED list on selecting Recordings Filter
IONOCB-3257
Series Folder Poster missing.
OCB-836
Clone of issue with summary: [Google Analytics][iOS] Issues related to google Analytics
IONOCB-5234
Session expires
IONOCB-5493
Playback with locked channel message while app relaunch [ Reboot ]
OCB-5680
Blank screen with loading icon is displayed when we keep playback screen for more than 3hours
IONOCB-3829
Episode strip disappeared on the saved screen.
IONOCB-5180
Reverse EPG shows empty grid after locking/unlocking device.
IONOCB-5421
Unable to navigate back when help url is selected from settings page
IONOCB-5392
Favorites strip in live screen is blank.
IONOCB-3648
Unable to launch recent and timeline after pressing up key from progress bar.
IONOCB-5559
Enabling sentry for mobile device, build is crashing
IONOCB-5573
Navigating through the menu, video overlay is seen
OCB-3541
Channel zap performance is degrading after 15 mins of channel zapping on SEI
IONOCB-5362
[WebOS] Sometimes error 1000 is show when tuning parental locked channel
IONOCB-5680
CSP headers are missing in hosted application
IONOCB-3607
[FireTV] Audio/video resume on Live after long pause.
IONOCB-5653
[WEB] Unable to invoke surfer on playing the live event after toggling b/w info and media card
IONOCB-5608
Guide menu is displayed empty , When move the focus to main menu and click on LIVE icon
IONOCB-5439
Focus lost on saved screen on applying a filter which has no content.
IONOCB-3700
Cancel Recording is giving "Title cannot be Recorded."!.
IONOCB-5560
[Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to polish language
IONOCB-5415
Duplicate Episodes in Episodic strip
IONOCB-5509
Customer Video logo is not seen
IONOCB-4027
No content available message is displayed in GUIDE and Live screen after Network Disconnect and Reconnect
IONOCB-5368
Catch Up playback is happening Behind unsubscribed error.
IONOCB-5544
Not able to do favorite ongoing recordings content.
IONOCB-5351
Media card is overlapping with menu by using mouse Hover
IONOCB-5511
Unsubscribed text is seen out of the Popup
IONOCB-5601
Focus lost in exit popup
IONOCB-5556
Media Card Aggregated API is not showing any poster images when IMDS is set True
IONOCB-5436
When we Apply Favorites and continue watching filter in saved,only continue watching events are listing.
IONOCB-5554
Guide filter is overlapped with Saved screen filter
IONOCB-5620
The time is decrementing into negative values after pause the ongoing live recorded content from Saved screen
IONOCB-5510
Guide, Search and Saved menu's are not loading after first launch
IONOCB-5592
On Going Recording Content is not showing the correct information in saved screen.
IONOCB-5455
For the parentally locked catchup content on Reconnecting the internet switching to live.
IONOCB-3602
[Load Test] App stuck on loading icon / Screens are empty
Version 23.52.030
Click here to expand...
Release summary
ION Q4 GA release, 23.52.030 includes the following features and bug fixes.
New product features
The features included as part of this release are:
ION Performance Benchmark outcome (NPVR) – optimized UI rendering, loading time on SAVED screen for all TV devices. Optimised management of recording data stored in ION and API calls to reduce the memory usage and network load.
ION Performance Benchmark outcome (menu navigation) – optimised menu navigation on all TV devices. This feature allows the user to navigate between menu items without blocking.
Performance optimisation of playback from Media Card / Discover / Live / Guide – improved time to playback from Media Card on Smart TV devices as per KPI definitions mentioned in ION KPIs. Some of the improvements were also applied to Android TV devices and ensured the KPIs are achieved on Android TV devices as well.
UI performance improvement for the various screens – improved time to load and interact with ION main menu screens on all TV devices as per the KPI definitions mentioned in ION KPIs.
Performance improvement on the time taken to playback during the stand-by / wake-up in SmartTV devices – the time taken to start playback when the user wakes up the box from standby must be less than 18 seconds. Refer to ION KPIs for any deviations.
Backward compatibility consideration
ION version
OPF version
Results
23Q4
22Q4
Pass
23Q4
23Q1
Pass
23Q4
23Q2
Pass
List of known issues
The following issues are still open (not resolved) in this release, ION-23.52.030
Key
Summary
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
IONOCB-3088
[TVKey][Tizen] Focus is stuck on single EPG screen.
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Key
Summary
IONOCB-5560
[Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to Polish language
IONOCB-5648
[WEB] StartOver is not working as expected
IONOCB-5473
Black screen observed on Network disconnection and connection
IONOCB-5587
Playback error 7026 seen when attempting trick modes continuously
IONOCB-5650
[WEB] RW operation is not working in live playback
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Key
Summary
IONOCB-5471
Surfer is zoom in and zoom out while navigate between progress bar and surfer options
IONOCB-5324
App Crashes when Unfavoriting the channel from media card
IONOCB-5168
[TVKEY] After the error 7026 appear, all channels except 1001 are showed as unsubscribed
IONOCB-5223
Old search query results are displaying for the subsequent search queries after the 1st search
IONOCB-5588
JUMP TO LIVE option fails to display post start over of currently recording event.
IONOCB-5328
Timeline is not getting updated
IONOCB-5499
App Crash seen on channel zap
IONOCB-5474
Blank screen / Crash observed on playback of catch up content from Related strip
IONOCB-5336
CU is playing during channel zap
IONOCB-5314
Menu is not loading during the first launch
IONOCB-5483
[LG] Clicking on live icon, It is going to discover screen
IONOCB-5555
Crash issue is observed, When we remove and connect the network
IONOCB-5537
Menu data is not loading after reboot the application
IONOCB-5615
Recording content clicking rewind during Fast forward is taking the player point to beginning of the content instead of 2x rewind
IONOCB-5606
Mediacard Navigation between Episodes, watch next, Related on Bottom header is not working - Issue is seen only with new MainMenu
IONOCB-5614
Sentry is not working in iOS, build is crashing
IONOCB-5629
Guide is blank while launching from timeline after changing UI language
IONOCB-5545
[Long run] Timeline, Live, recent are not updating.
IONOCB-5616
Trick-play is not working in iOS
IONOCB-4321
Many devices recently reported playback metrics event is still generating a lot of null data.
IONOCB-5355
Focus is not maintained in main menu, When press Up key in Live menu
IONOCB-5354
Terms and condition link is opened when clicked on "Help" option
IONOCB-5325
Different Media card details are showing once we unfavorite a channel in live screen
IONOCB-5198
Parental Pin Popup is exiting when we enter wrong pin for channel zap.
IONOCB-4412
PlaybackStart event with empty and NULL accountId. Creationdatetime in future
IONOCB-5348
Clear content is not playing, black screen is observed for a while [20-30 secs], then app is crashing
IONOCB-5322
Media card details are not loading after deleting recorded content from discover screen and opening the same mediacard again.
IONOCB-5485
The title disappears when we focus the content in the REPLAY screen in SEI
IONOCB-5454
[Mob] Wrong progressbar displaying when startover content casting
IONOCB-5437
Bookmark is not showing outside of the media card in saved screen for continue watching events.
IONOCB-5361
App don't allow you to see more than 25 recordings in your account.
IONOCB-5356
Focus is switching to EPG icon in live menu
IONOCB-3023
[TVKEY] Navigation is not smooth on Discover, Live and Explore screen.
IONOCB-5334
[WebOS] Blackscreen while zapping sometimes lasts more than 10 sec
IONOCB-5609
Help text is not displayed on ON now screen when the LIVE_EPG_Header is true
IONOCB-5397
Casting is stuck in OpenTV Logo when we cast content before playback starts
IONOCB-5602
Unable to select menu options through hover
IONOCB-5367
Episodes are not seen for a series content when launched from Guide screen
IONOCB-5508
Info card is blank on EPG grid
IONOCB-5202
Episode strip is not displayed in MediaCard
IONOCB-5352
Failed to unfavorite the event
OCB-3690
When press back key in DCE pop up only keyboard is exiting, pop up remains
IONOCB-5469
Padlock icon is not seen on saved screen
IONOCB-5463
Bookmarked Recorded content is playing from starting after reconnecting ethernet
IONOCB-5448
After cancelling the Recording live content it will be not removed from saved screen
IONOCB-5395
Log out is not happening on Umbrella variant
IONOCB-5327
All Channels filter in GUIDE is not showing all the channels when we unfavorite all the favorite channels from LIVE Screen
IONOCB-5163
There is an inconsistency in displaying between "SERIES" or "XX EPISODES".
IONOCB-5475
[Tizen] Focus moves on Media card action items instead of Related strip
IONOCB-5413
Exit key is not seen in LG WEBOS TV
IONOCB-4334
Discover screen is showing No content available after clearing data
IONOCB-5398
Event duration in TV is shown as 0 0
IONOCB-5432
Video keeps freezing during playback after the event transition
IONOCB-5387
Focus is moving to last selected Menu & Seen blank in Apps & Games menu
IONOCB-3228
[Tizen][TV Key][LG Web OS] Continuous forward/rewind 7004 error will display.
IONOCB-2627
Duplicate Genre is added after updating the GENRE in channels via OPCON
IONOCB-3301
11800 error is seen instead of "device limitation" error for SSM
IONOCB-5486
Crash observed while navigating between live playback and info multiple times
IONOCB-5412
After Event Transition Live badge is not seen and playing the catch-up event and progress bar is not updating in Recents.
IONOCB-5385
[LG WEB OS] [Tizen] DCE is tuning to Catch up instead of LIVE for some channels
IONOCB-3657
Playback is tuning from starting when BG/FG.
IONOCB-4872
The surfer timeline pointer [Round dot] is slightly overlapping with the content time during trick-play
IONOCB-4741
[Web] Delete/Protect icon is not displayed for recorded content when launched from guide
IONOCB-5313
Not subscribed text is seen for a second before playback starts.
IONOCB-5151
Unable to Scroll in SAVED list on selecting Recordings Filter
IONOCB-3257
Series Folder Poster missing.
OCB-836
Clone of issue with summary: [Google Analytics][iOS] Issues related to google Analytics
IONOCB-5234
Session expires
IONOCB-5493
Playback with locked channel message while app relaunch [ Reboot ]
OCB-5680
Blank screen with loading icon is displayed when we keep playback screen for more than 3hours
IONOCB-3829
Episode strip disappeared on the saved screen.
IONOCB-5180
Reverse EPG shows empty grid after locking/unlocking device.
IONOCB-5421
Unable to navigate back when help url is selected from settings page
IONOCB-5392
Favorites strip in live screen is blank.
IONOCB-3648
Unable to launch recent and timeline after pressing up key from progress bar.
IONOCB-5559
Enabling sentry for mobile device, build is crashing
IONOCB-5573
Navigating through the menu, video overlay is seen
OCB-3541
Channel zap performance is degrading after 15 mins of channel zapping on SEI
IONOCB-5362
[WebOS] Sometimes error 1000 is show when tuning parental locked channel
IONOCB-5680
CSP headers are missing in hosted application
IONOCB-3607
[FireTV] Audio/video resume on Live after long pause.
IONOCB-5653
[WEB] Unable to invoke surfer on playing the live event after toggling b/w info and media card
IONOCB-5608
Guide menu is displayed empty , When move the focus to main menu and click on LIVE icon
IONOCB-5439
Focus lost on saved screen on applying a filter which has no content.
IONOCB-3700
Cancel Recording is giving "Title cannot be Recorded."!.
IONOCB-5560
[Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to polish language
IONOCB-5415
Duplicate Episodes in Episodic strip
IONOCB-5509
Customer Video logo is not seen
IONOCB-4027
No content available message is displayed in GUIDE and Live screen after Network Disconnect and Reconnect
IONOCB-5368
Catch Up playback is happening Behind unsubscribed error.
IONOCB-5544
Not able to do favorite ongoing recordings content.
IONOCB-5351
Media card is overlapping with menu by using mouse Hover
IONOCB-5511
Unsubscribed text is seen out of the Popup
IONOCB-5601
Focus lost in exit popup
IONOCB-5556
Media Card Aggregated API is not showing any poster images when IMDS is set True
IONOCB-5436
When we Apply Favorites and continue watching filter in saved,only continue watching events are listing.
IONOCB-5554
Guide filter is overlapped with Saved screen filter
IONOCB-5620
The time is decrementing into negative values after pause the ongoing live recorded content from Saved screen
IONOCB-5510
Guide, Search and Saved menu's are not loading after first launch
IONOCB-5592
On Going Recording Content is not showing the correct information in saved screen.
IONOCB-5455
For the parentally locked catchup content on Reconnecting the internet switching to live.
IONOCB-3602
[Load Test] App stuck on loading icon / Screens are empty
Version 23.43.040
Click here to expand...
Release summary
ION Q3 GA release, 23.43.040 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Channel zapping improvements for Tizen and LG WebOS devices
EPG Improvements – Guide loading and navigation improvements for the EPG implementation
The below features require OPF-Q2.2023 version:
New UEX improvements – search by channel number and channel name are included in this version.
Media card new aggregation API integration for all devices – the media card design of ION has an integration into different micro-services in ION for information about metadata, cast and crew, recommendations, recording status, and bookmarks.
Backward compatibility consideration
ION version
OPF version
Results
23 Q3
22 Q4
Pass
23Q2
23 Q1
Pass
List of known issues
The following issues are still open (not resolved) in this release, ION-23.43.040.
Key
Summary
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
IONOCB-3088
[TVKey][Tizen] Focus is stuck on single EPG screen.
OCB-6620
Focus Lost is seen on Saved screen.
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
New issues
The following are the new issues found in this release and are still in the OPEN state.
Key
Summary
IONOCB-4675
[LG Web OS] Blank screen observed (Player stuck) after 15 minute of playback
Resolved issues
The following issues are fixed, and these bug fixes are part of this release.
Key
Summary
IONOCB-4988
Failed to load Guide screen.
IONOCB-3046
[Tizen] Playback is taking time around 12-14 secs.
IONOCB-4890
[ALL] Channel Number by Geofiltering Zone is not shown as expected.
IONOCB-5046
Unable to generate the build for Android devices through Git without lms_config.json file
IONOCB-5102
App Crash observed in Saved screen when user tries to reopen Media Card multiple times
IONOCB-5044
Information is missing in Guide info card for RN EPG as true build when compare to RN EPG as false
IONOCB-5049
Jump to Live is not working in 2023 Model TV
IONOCB-5099
Media card opens in the Background post entering valid parental pin for locked content.
IONOCB-5146
Search functionality is not working
IONOCB-5139
Application crashes, when performing DCE from no channels filter
IONOCB-5058
Unable to create bookmark.
IONOCB-5154
Auto SignIn is not working and Box stuck on language selection Page.
IONOCB-5120
In TVKey 2023 model, when we try to open the player controls, subsequent control item is getting opened [Eg., If we press on "Audio", the "favorite's" control item is getting opened]
IONOCB-5157
Reverse EPG is wrongly updated after navigating from LIVE screen
IONOCB-5207
App gets frozen after used it for a mid long time
IONOCB-5201
Huge volume of ODM requests following an ION update
IONOCB-5053
[Long run] Guide is not updating when kept focus on Guide grid OverNight
IONOCB-5119
App is crashing while creating reminder.
IONOCB-5247
App Crashes on searching content and traversing back from REPLAY screen
IONOCB-5197
Unable to invoke Menus and surfer invokes automatically
IONOCB-5254
Black screen is observed after reconnecting internet.
IONOCB-4887
App Crashes when we open replay tab on explore screen and press left key
IONOCB-5255
Google Assist is not working
IONOCB-5235
SSO login is not working.
IONOCB-5147
[Long run] Guide blank is seen when kept on live playback for overnight
IONOCB-5240
[Umbrella][Bookmark] Bookmark is not working.
IONOCB-5233
[Umbrella] Unable to login to other tenant after logout/login
IONOCB-5103
DCE to the same channel number, event not tuning to the live
IONOCB-4888
After selecting filter unable to navigate in Replay screen.
IONOCB-4983
Failed to open mediacard from Guide screen.
IONOCB-4556
On Future event mediacard stuck is seen on episode text.
IONOCB-2671
[TVKEY] Video Stuck if Tv kept for Long Run
IONOCB-3701
Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide.
IONOCB-3380
[Web] Mute / Unmute is reflecting after surfer is dismissed
IONOCB-4903
APP does not reflect RECORDED status on backend.
IONOCB-4969
Sentry: address the difference in sentry and manual readings for Discover
IONOCB-4946
[WEB] Responsive WEB does not show last event on EPG.
IONOCB-4970
Sentry: address the difference in sentry and manual readings for Live Screen
IONOCB-4918
No Focus after changing the screen on Guide Grid when No channels available.
IONOCB-4736
[Web] Last content is saved screen is cropped
IONOCB-4265
Live screen wont update after event transition.
IONOCB-3801
[Web] 6003 error thrown when device let to sleep mode
IONOCB-3529
[TVKey][2022][2020] On every Channel Zap, black screen is seen twice
IONOCB-4233
Parental pin is not asking for series recorded content, when app is in BG/FG
IONOCB-3599
MDS up - SNI Router shows "undefined" in query param
IONOCB-3793
[Long run] See more page is not loading after discover page is kept for overnight
IONOCB-3178
[TVKEY] Unable to invoke Recent/Timeline for parentally locked event
IONOCB-4972
Sentry: address the difference in sentry and manual readings for Media card screen
IONOCB-4904
[iOS][AMOB] Sometimes the channel displayed is different to the selected in the EPG
IONOCB-3925
Clone of issue with summary: [TV KEY] EPG Screen Issues
IONOCB-4155
Saved sorting is not sorted as per the correct date order
IONOCB-3621
[TVKEY] Incorrect PIN pop up appears without asking for PIN When initiating the recording or deleting of a protected event
IONOCB-4571
Focus is not getting on to first channel when filter is applied
IONOCB-5059
Focus is shifting to First Event after opening any media card in Discover screen
IONOCB-5042
Wrong Media card opening, When user open non playable content media card
IONOCB-5082
EPG is taking time to Refresh after applying filter
IONOCB-3450
[TVKey] Focus lost on pressing down navigation key from EPG Filter and DCE on 2021.
IONOCB-4112
[LongRun] Unable to play catch up content when media card is left idle for ~12 hrs
IONOCB-5041
Random future media card opened while pressing back Key in Live playback
IONOCB-5043
Tuning next/other channel from playback
IONOCB-5052
Blocked channel shows previously played channel media card & its playable
IONOCB-4886
[FireTV] Zapping stops working
IONOCB-4851
ION Reporting Many Millions of Bookmarks
IONOCB-5036
Program synopsis is not updated in guide
IONOCB-5081
Focus lost on Fav Popup in Media card
IONOCB-5083
[TVKEY] Reminders are not working on 2023 TVKEY
IONOCB-5093
Player error is seen after parental lock enabled
IONOCB-5055
Unable to navigate through the strips in Discover and Explore, LIVE Screens
IONOCB-5056
Third-party event information not updating proper
IONOCB-5085
Pin entry keypad should be shown if selecting to delete the protected event
IONOCB-5054
Catchup content switching to live by pressing Play key in RCU.
IONOCB-4674
[Circular Navigation] Channel Number not updated as you navigate down the last channel or up the first channel in the GRID Guide
IONOCB-5112
Live events are displayed in catch up page instead of showing No program information
IONOCB-5064
[TVKEY] Media card is retuning again and again, when user select on not subscribed event
IONOCB-5109
Tizen: focus is moving to surfer options after performing channel zap
IONOCB-5113
[TV] Focus is missing in media card, when do vertical navigation if media card having Only one episode strip
IONOCB-5138
EPG Data is Not Loading , when we keep long run overnight without internet.
IONOCB-5141
Removing record option from platform config is not reflecting in application
IONOCB-5117
Device id showing as null in UAV
IONOCB-5030
STB is not responding to channel change key from RCU
IONOCB-3521
[TV Key] [Tizen] Event does not play from the bookmark but plays from start.
IONOCB-5144
[TVKEY] Unable to select the Reminder Popup
IONOCB-5132
Date and time is not displayed, When press guide key from save filter menu
IONOCB-5073
[TVKEY] No Focus on Bottom Header Media Card Action Items.
IONOCB-5142
Catchup Content switching to Live by pressing Play key in RCU
IONOCB-5095
Filter is not persisting in LIVE screen
IONOCB-5090
English text is displayed instead of Spanish for "Program Info unavailable"
IONOCB-5118
[TV] Empty EPG is displayed after changing the UI language
IONOCB-5159
Focus is lost on applying filter in EPG when launched through timeline
IONOCB-5116
[TV] Not Subscribed text is displayed, When user opening "program info unavailable" event in guide
IONOCB-5065
Irregular ff timing is displaying at ff speed [2x, 4x, 8x, etc.,]
IONOCB-5161
LIVE Filter is not working in "Explore" screen
IONOCB-3547
[Tizen][TV Key] Playback freezes if user launches guide before DCE attempt finishes
IONOCB-2319
[SEI] Event Titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover
IONOCB-4123
No channels are seen when changing language and login with different account
IONOCB-2619
[TV] Navigation is slow & Focus lost observed in replay second level screen
IONOCB-4711
When DCE popup is displayed and press App & Games key is opening Apps &games
IONOCB-3426
Scrolling is not smooth and got stuck while loading
IONOCB-4971
Sentry: address the difference in sentry and manual readings for Saved screen
IONOCB-2678
[TVKEY] Duplicate Episodes are seen in Series Media card
IONOCB-4811
Focus is not seen on first event on saved screen after applying filter
IONOCB-3775
Adding new node to RAILS, not displaying or taking more time to reflect in the ION.
IONOCB-4607
Navigating to the next channel for the first time, It is taking time to get focused
IONOCB-3404
[Tizen] Focus is seen on surfer, after performing action on action items.
IONOCB-5032
Delete This Episode is not working for recorded series content.
IONOCB-3759
[Tizen] Zapping takes long time.
IONOCB-5166
[TVKEY] Move back on the time is not working, is doing an Start Over
IONOCB-5177
Event name shows "Informacion del programa no disponible" in Timeline after event transition
IONOCB-5072
[Long run] Guide blank is seen When kept focus on Grid guide overnight
IONOCB-5231
Live content playback throws 1004 playback error.
IONOCB-4320
[Long Run]Guide page is not updated and Timeline showing "Program Info Unavailable"
IONOCB-4973
Sentry: address the difference in sentry and manual readings for settings
IONOCB-2936
[Tizen] Playback screen shifts up when parental pop-up keypad is launched.
IONOCB-5098
[iOS] HLS Thumbnails not displayed
IONOCB-5216
Parental lock pin is not shown for the restricted content
IONOCB-4665
Menu Over lap is observed, when user press Voice key
IONOCB-5089
[Umbrella] "Subscribed Channels Only" option is not enabled from Bindle Dynamic config
IONOCB-5015
[Umbrella] Default Spanish language is not reflected after login
IONOCB-5088
[Umbrella] Devices are created on umbrella variant on each sign-in
IONOCB-5106
DCE from Catch up event is tuning to live event of same channel.
IONOCB-5060
Not able to select progress bar using mouseover
Version 23.33.020
Click here to expand...
Release summary
ION Q2 release, 23.33.020 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Support for Tizen 2023 TV models Introduce support for Tizen TV models released in 2023. This brings our support for Tizen TV models from 2020 up to 2023.
SimplifiedrRecording screen
UEX improvements to simplify scheduling and managing single and series recording
Added the options to schedule and manage "All new episodes " within new UEX improvement workflow.
Supports confirmation popups for cancellation and deletion of recording
Simplified cancellation of ongoing series of recording – only cancel series of recording is allowed now.
New UEX improvements
Replay screen can be configured to go directly to the list of channels.
Search keyboard can now be configured to show on text box entry or not.
Introduce pinch to zoom on mobile devices whose screens are not 16:9.
Support for iOS 17 ( iPhone/iPad)
Support for Android 13 (mobile/tablet) – allow upload of Android apps that work with Android 13 (target API level 33)
Support for Samsung hospitality TVs – pupporting SignOn by device identifier to mitigate the logout that occurs on hospitality devices on setting the device to standby.
Backward compatibility consideration
ION version
OPF version
Results
Comments
23.33.020
23Q1STD0
Pass
23.33.020
22Q4STD0
Pass
List of known issues
The following issues are still open (not resolved) in this release, ION-23.33.020.
Key
Summary
IONOCB-3380
[Web] Mute / Unmute is reflecting after surfer is dismissed
IONOCB-4918
No Focus after changing the screen on Guide Grid when No channels available.
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
IONOCB-4595
After reboot, season number and episode number are not displaying on full screen.
IONOCB-4917
App went to loading state on reconnecting to the internet in the unprotect PIN popup.
IONOCB-3838
Parental Pin Keypad is not launching after pressing up key and focus is shifting backside of the popup
IONOCB-3088
[TVKey][Tizen] Focus is stuck on single EPG screen.
IONOCB-2936
[Tizen]Playback screen shifts up when parental pop-up keypad is launched.
IONOCB-2619
[TV] Navigation is slow & Focus lost observed in replay second level screen
IONOCB-4152
6001 setup error is seen while doing FF for saved content
IONOCB-4265
Live screen won't update after event transition.
IONOCB-4736
[Web] Last content is saved screen is cropped
IONOCB-4571
Focus is not getting on to first channel when filter is applied
IONOCB-4505
Season wise sorting doesn't sort the episodes of same season
IONOCB-4741
[Web] Delete/Protect icon is not displayed for recorded content when launched from guide
IONOCB-4556
On Future event mediacard stuck is seen on episode text.
OCB-6620
Focus Lost is seen on Saved screen.
New issues
The following are the new issues found in this release and are still in the OPEN state.
Key
Summary
IONOCB-4917
App went to loading state on reconnecting to the internet in the unprotect PIN popup.
IONOCB-4765
[Web] Posters are disappearing on reloading the page.
IONOCB-4918
No Focus after changing the screen on Guide Grid when No channels available.
Resolved issues
The following issues are fixed, and these bug fixes are part of this release.
Key
Summary
IONOCB-4545
[TVKEY] Activation Failed error is seen for all TV Key devices
IONOCB-4641
[All devices] Channel name and Saved label is missing in recorded playback
IONOCB-4316
Sentry build is not launching on TVKEY and Tizen
IONOCB-4691
[TVKEY] ABOUT DEVICE Option is hidden in General Settings Page
IONOCB-3606
Recording is not set, when we set the recording for first time
IONOCB-3881
[Tizen][FireTV] Recent list show catchup events
IONOCB-4887
App Crashes when we open replay tab on explore screen and press left key
IONOCB-4489
All ION devices reporting deviceType "Android" to UAV
IONOCB-4027
No content availabe message is displayed in GUIDE and Discover screen after Network Disconnect and Reconnect
IONOCB-2716
[TVKEY] Issues with GUIDE Infocard flags
IONOCB-3259
App crash is seen in IOS device on reconnecting the internet.
IONOCB-4623
After Cancelling Series Recording from the media card manage icon is not changing to record.
IONOCB-4424
Browser navigation keys are not working from saved screen after opening any mediacard from saved List
IONOCB-4622
On mediacard After Deleting catchup recorded content delete icon is not changing to record
IONOCB-4559
Channel number and name is not displayed in LIVE screen on focusing the event
IONOCB-4432
[WEB] Watch next strip is not loaded when single content mediacard is reloaded
IONOCB-4562
Video playback sound keeps coming even after coming out of ION app.
IONOCB-4603
Focus is seen on two elements at the same time in EXPLORE screen
IONOCB-4598
Search keyboard is not launching
IONOCB-4681
[LG WebOS] Search keyboard is not launched when "SHOW_SEARCH_KEYBOARD_ON_FOCUS": false,
IONOCB-4690
[WEB] Surfer is not invoking on playing the Live event.
IONOCB-4692
[Tizen] Sign out option not showing after disconnecting wifi
IONOCB-4731
Umbrella features are not working in hand devices
IONOCB-2781
[ION]EPG overlaps different events in some channels
IONOCB-4613
[Auto] Unexpected Netflix Channel showing up when channels filter "Gracenote" selected
IONOCB-4644
App is crashing while playing the catchup event
IONOCB-2108
Touch sensitivity of record button is very low while switching from One episode to All episodes
IONOCB-4709
[LG WebOS] clicking ok after entering DCE is not tuning to other channel immediately
IONOCB-4714
[WEB] The firebase file is not getting updated on customizing from the git branch for Desktop.
IONOCB-4703
[LG WebOS] Mouse hover selection on progress bar during trick play is not working
IONOCB-4679
Cloud storage displays 0 percentage until user deletes any recorded content
IONOCB-4768
Recording popup is seen on login screen after refresh token expired
IONOCB-4614
Focus is shifting to explore menu on clearing one letter in search bar.
IONOCB-3984
[TVKEY] Unable to Delete the entered channel number in DCE popup on EPG
IONOCB-4775
User can access primary and secondary language options even after disabling "Subtitles / Closed Captions" option from Language screen
IONOCB-4721
[Auto] Failed to unfavorite the event
IONOCB-4541
[Auto] VOD content is not playable from explore screen
IONOCB-4610
[Auto] Unable to select favorite filter option from saved screen.
IONOCB-4671
[Auto] VOD strip is not available in discover screen of latest build
IONOCB-4796
Back key is not working on parental controls screen
IONOCB-4111
[Tizen] Playback is seen with parental lock icon after coming from BG to FG
IONOCB-4634
Delete all episodes doesn't work when protect feature is disabled.
IONOCB-4748
[Tizen] Parental Pin and Buffering are show on top of video
IONOCB-4880
[Umbrella] DashIf thumbnails are not working for Umbrella variant build
IONOCB-4848
Playback stuck after triggering EAS in Login screen
IONOCB-3310
Clone of issue with summary: [Android Device] Full-screen playback does not allow you to adjust to the proportion of the device.
IONOCB-4803
Able to set the recording for failed event.
IONOCB-4735
Filter will invoke and focus is seen on background.
IONOCB-4029
FF/RW key is not performing horizontal pageup/page down on EPG screen
IONOCB-4664
Unable to delete protected series content
IONOCB-4704
Focus lost on Guide screen
IONOCB-2985
Recording Option: We should not have an option for record "None" episodes
IONOCB-4743
Not able to navigate to Related strip in discover screen.
IONOCB-4869
Metadata of past events got lost in Guide, Timeline, Live and Recents.
IONOCB-4888
After selecting filter unable to navigate in Replay screen.
IONOCB-4875
Guide screen blank when we press guide key from search.
IONOCB-4840
WatchNext/Episodes Strips are missing after entering parental PIN
IONOCB-4797
Not able to navigate in see more in discover screen
IONOCB-4694
[TVKEY] Unable to Disable the subtitle option in settings Screen
IONOCB-4726
[TVKEY] Focus is jumping in Timeline.
IONOCB-4725
PLAY key doesn't work on LIVE screen channels
IONOCB-4776
Playback is not tuning to the correct channel , When press the play key in live menu
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