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Video Quality

This page displays the video quality data. The default view shows a reporting period of one day, with sheets for Total Daily Distinct Devices, Average Bitrate, Average Bitrate Downgrades, Average Framedrops, and a chart showing Bitrate, Bitrate Downgrades, and Framedrops over the selected time period.

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Drop-down filters

The top left of the page shows eight drop-down menus, allowing users to filter data by Content Type, Connection Type, Content Quality, Application, Corp, Node, Device Platform and Device Model respectively.

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Date

The top right of the page shows a Date drop-down menu, with preset time intervals for Today, Yesterday, Last 7 days, Last 14 days, and Last 30 days. Selecting one of these options then clicking Apply loads the data.

Users can also select Custom Range, which causes the From and To date fields to appear below, and allows users to specify any time interval (provided dates are not in the future). Users must then click Apply to load the data.

A Back button is also shown at the top right of this page. Clicking it returns the user to the Overview page.

Below the Date drop-down menu, the report shows the selected Reporting Period day count and specific dates chosen. 

Total Daily Distinct Devices

Below the top-left drop-down menus, the report shows a chart and count for Total Daily Distinct Devices based on the selected filters. The mouseover tooltip gives further information and definitions.

Average Bitrate

This chart and QoE bar show the count of sessions reporting Good, Moderate, and Bad bitrate based on selected time interval and filters.

The average playback bitrate (Mbps) based on the selected time interval and filters is shown at the bottom left and the percentage change in average playback bitrate compared to the directly preceding time interval is shown with an up/down/neutral indicator arrow at the bottom right.

Individual regions can be highlighted by single-clicking. The mouseover tooltip gives further information and definitions.

Average Bitrate Downgrades

This chart and QoE bar show the count of instances where the bitrate was downgraded based on selected time interval and filters.

The average number of instances based on the selected time interval and filters is shown at the bottom left and the percentage change compared to the directly preceding time interval is shown with an up/down/neutral indicator arrow at the bottom right.

Individual regions can be highlighted by single-clicking. The mouseover tooltip gives further information and definitions. 

Average Framedrops

This chart and QoE bar show the count of instances with framedrops based on the selected time interval and filters.

The average number of instances based on the selected time interval and filters is shown at the bottom left and the percentage change compared to the directly preceding time interval is shown with an up/down/neutral indicator arrow at the bottom right.

Individual regions can be highlighted by single-clicking. The mouseover tooltip gives further information and definitions. 

Average Bitrate line graph

This graph shows the average bitrate over time based on the selected filters. Individual lines can be highlighted by single-clicking. A colour legend is shown at the bottom left below the graph.

A mouseover tooltip on each line gives further information and definitions.

Average Bitrate Downgrades line graph

This graph shows the average bitrate downgrades over time based on the selected filters. Individual lines can be highlighted by single-clicking. A colour legend is shown at the bottom left below the graph.

A mouseover tooltip on each line gives further information and definitions.

Average Framedrops line graph

This graph shows the average framedrops over time based on the selected filters. Individual lines can be highlighted by single-clicking. A colour legend is shown at the bottom left below the graph.

A mouseover tooltip on each line gives further information and definitions.

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