Release notes for OpenTV (including OpenTV ION)
These release notes are divided into two sections, together covering the end-to-end solution:
OpenTV Platform
Release summary
This release includes a number of new features, including Google Ad Manager integration for client-side ad insertion, backend search history, and a number of OpCon enhancements – a new screen for messaging, node enhancements, additional A/B testing functionality, and generation of multiple rails based on genre or channel, and others.
Guest entitlements – DWH notifications
The purpose of this feature is to reformat the RMQ messages raised from the GES module (for guest entitlements) such that they are processed by DWH without any impact to DWH message queue handlers.
Google Ad Manager Integration
OpenTV Platform now supports client-side ad insertion (CSAI) using Google Ad Manager. This includes:
The ability to ingest time offsets and durations and enable/disable ads (via XML or API).
The ability to enable/disable ads and set time offsets and durations in OpCon.
Propagation of ad metadata to generated content (catch-up and recordings).
See Enabling ads using Google Ad Manager.
OpCon push messaging UI
A new section in OpCon allows operators to control the building and distribution of messages to subscriber devices.
This offers an operator the following capabilities:
A dedicated section in OpCon providing a publication centre for general messaging
This new centre references DMM to discover and target messages on-demand towards:
a. Current topics defined in the deployment
b. Current individual devices registered for messaging in the deployment
c. All current devices registered to a particular account
d. New topics defined by the operator
Messages sent are traceable via DWH reporting / analytics.
Messages sent can be of a number of forms, including: plain text, HTML with images, and HTML with deeplinks to application content.
User device management
This feature allows end users to rename and delete devices from their accounts (in addition to the existing ability to add new devices).
View products from node
This feature adds the ability to view products from the node screen in OpCon.
View node info
This feature provides the ability to view node information in OpCon without having to explicitly click View Node.
Support for ad insertion profiles
This feature enables CMS4/ML to provide the ability to add advertising metadata to content by associating the content with an ad insertion profile.
Making an A/B test result permanent
This feature allows the operator to decide to make either the A or B test version the permanent template for all users, or all users within the specified segment(s) when the test ends or when a user reviews the results.
Genre/channel based seeded rail
This feature supports the automatic generation of rails based on genre or channel.
See Add multiple rails based on genre and Add multiple rails based on channels.
Backend search history
This feature enables OpenTV Platform to record the user's search history. That is:
Record the user's search terms/history.
Enable a client application to retrieve the user's search history via an API call.
See Getting the search history and Deleting a search history entry.
Compatibility matrix
OPF | Q4 : 24.50.STD0 |
|---|---|
DWH (24 Q4) |
|
SSP (24.48) Q4 |
|
List of new issues
TBD
List of known issues
TBD
List of resolved issues
TBD
Deprecated APIs
Component | API | Description | Deprecated in release | Supported until |
|---|---|---|---|---|
OpenTV ION
Version 24.40.040
Release Summary
OpenTV ION 24Q3 GA release, 24.40.040 includes the following features and bug fixes. This release is targeted for SEI, ATV, FTV, AMOB, and iOS.
New Product features
The features included as part of this release are:
User agent classification for customer CDN
Backward Compatibility Consideration
OpenTV ION version | OPF version | Results |
|---|---|---|
24Q3 | 23Q2 | Pass |
24Q3 | 24Q2 | Pass |
List of Known Issues
The following issues are still open (not resolved) in this release, ION-23.52.040
Key | Summary |
|---|---|
IONOCB-6136 | After waking up the STB from standby, only the customer key is working none of the other keys are functional. |
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key | Summary |
|---|---|
IONOCB-6720 | [CICADAS] Playback error 0 is seen on TV devices |
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key | Summary |
|---|---|
IONOCB-6543 | Crash issue is observed after sign to the UMB application |
IONOCB-6496 | App got stuck when try to favorite the channel from Live player screen surfer. |
IONOCB-6491 | [CICADAS] App crashes when playing inhome content. |
IONOCB-6487 | Remotes becoming unresponsive after random amount of time |
IONOCB-6441 | There is some data issue on APP for latest ION build ,we are getting wrong event streaming time and date for all channels |
IONOCB-6693 | [Butterflies][AMOB]Scroll up not working after applying filters on Live screen. |
IONOCB-6683 | [Butterflies] Not able to change the resolution from settings screen. |
IONOCB-6577 | Recording status is not getting updated when recording a catchup event |
IONOCB-6572 | Protect icon is not present in the recorded content in Saved screen |
IONOCB-6561 | App is getting stuck after 30-40 testcase execution in automation |
IONOCB-6550 | [ButterFlies] Apps and Games Screen is not loading until we pressed back key |
IONOCB-6546 | [BUTTERFLIES][Desktop] Episodic strips and Cast & Crew are not loading in Media card |
IONOCB-6513 | [ButterFlies] Random crash is seen on SEI after continuous use, issue seen only in Android 12 firmware |
IONOCB-6503 | Live playback do trick mode Black screen is appear. |
IONOCB-6497 | Start Over is not working From live playback. |
IONOCB-6494 | [Butterflies] [Android 12] Playback stuck is seen after ON/OFF the Wi-Fi setting. |
IONOCB-6493 | [BUTTERFLIES] Not able to Delete the Recorded contents in saved |
IONOCB-6458 | [iOS] Sometimes black screen with audio of another content is displayed after return from BG |
IONOCB-6424 | [CICADAS] App crash is seen on applying filter in Explore screen |
IONOCB-6414 | [iOS] Message does not get the device on foreground |
IONOCB-6410 | Message title is not displayed. |
IONOCB-6391 | [Butterflies] Playback stuck after switching from ethernet to Wi-Fi. |
IONOCB-6358 | [ButterFlies] Able to play the not-subscribed content. |
IONOCB-6065 | Menu overlap is seen Playback screen |
IONOCB-5341 | [WEB] Error 7004 after playback trick-mode |
Version 24.40.020
Release Summary
ION 24Q3 GA release, 24.40.020 includes the following features and bug fixes. This release is targeted for LG Web OS and Desktop Web.
New Product features
The features included as part of this release are:
Bitmovin Player Integration for Web Devices (Tizen, LG Web OS, Desktop Web )
Promotional Banner in Rails - OPF integration And Website
Discover/'Rails driven' common component for Desktop
User agent classification for customer CDN
Backward Compatibility Consideration
ION version | OPF version | Results |
|---|---|---|
24Q3 | 23Q2 | Pass |
24Q3 | 24Q2 | Pass |
List of Known Issues
The following issues are still open (not resolved) in this release, ION-23.52.040
Key | Summary |
|---|---|
IONOCB-6136 | After waking up the STB from standby, only the customer key is working none of the other keys are functional. |
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key | Summary |
|---|---|
IONOCB-6622 | [ButterFlies]Playback stuck/loop is observed after doing startover and played content for sometime |
IONOCB-6605 | [BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over |
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key | Summary |
|---|---|
IONOCB-6575 | [BUTTERFLIES] App goes blank when we Navigate to User profile menu |
IONOCB-6658 | Menu overlap on media card screen. |
IONOCB-6623 | [BUTTERFLIES] Playback is not working from search screen |
IONOCB-6606 | ION app frequently call programmes query which makes app slow |
IONOCB-6605 | [BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over |
IONOCB-6597 | [ButterFlies] Unsubscribed channel Shows DRM Error after entering the parental pin |
IONOCB-6586 | [ButterFlies] Posters are not seen for NPVR playback |
IONOCB-6573 | [Butterflies][LG web OS]1200 "Source Error" playback error on LG web OS |
IONOCB-6570 | Play icon is not seen for Recorded/Recording content immediately in Saved Screen |
IONOCB-6554 | [BUTTERFLIES] QR Code seen on Live Playback for Locked event |
IONOCB-6526 | [BUTTERFLIES] Surfer is not dismissing after event transition |
IONOCB-6525 | [BUTTERFLIES] Playback struck after Fast Zap followed by BG/FG |
IONOCB-6499 | Routing through the live screen , not able to navigate through another menu |
IONOCB-6443 | [BUTTERFLIES] Timeline Not Launching After Successful Recording Set Toast Message |
IONOCB-6429 | [BUTTERFLIES] Playback struck after performing BG/FG on login screen |
IONOCB-6423 | [ButterFlies] App is crashing when we set reminder through episode strip or related strip |
IONOCB-6154 | After trickmodes, Start over is not working properly for Live Events |
Version 24.30.020
Release summary
ION 24Q2 GA release, 24.30.020 includes the following features and bug fixes.
New product features
The features included as part of this release are:
New Guide for handheld devices – we’ve rolled out an entirely new guide experience, fine-tuned for handheld devices. Expect a smoother and more intuitive interface that’ll enhance user engagement across mobile platforms!
Full support for Android 14 (API level 34) – we’ve got you covered with Android 14 compatibility, ensuring our platform stays ahead with the latest OS updates, performance enhancements, and security standards.
Dynamic Main Menu configured by Rails in OpCon – flexibility is key! You can now arrange and customize the main menu dynamically from OpCon, and add new Rails-driven screens on the fly. This is a game-changer for delivering personalized experiences faster.
Promote third-party content with ease – leverage our Rails-driven screens to promote third-party content like Discover, Apps, and Games. You now have even more control to highlight content that drives value for our users.
Unified component architecture for handheld devices – we've implemented a common component architecture for Rails-driven screens on handhelds. This simplifies the development and deployment process, making it easier to roll out new features across devices!
Interactive promotional banners with deep links/QR codes – drive engagement with our new promotional banner capabilities! Add banners with deep links, QR codes, or standard links, whether as a full rail promotion or a single banner within content rails. It’s all about giving you more flexibility in delivering impactful promotions.
Backward compatibility consideration
ION version | OPF version | Results |
24Q2 | 23Q2 | Pass |
24Q2 | 24Q2 | Pass |
List of known issues
The following issues are still open (not resolved) in this release, ION-24.30.020
Key | Summary |
|---|---|
IONOCB-6136 | After waking up the STB from standby, only the customer-specific key is working none of the other keys are functional. |
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key | Summary |
IONOCB-6423 | [ButterFlies] App is crashing when we set reminder through episode strip or related strip |
IONOCB-6422 | Common component do not have logo support for rails template |
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key | Summary |
IONOCB-6357 | [BUTTERFLIES] Crash on Android mobile after opening any series folder from search |
IONOCB-6337 | App is stuck loading when logging with account that reached device number limit |
IONOCB-6312 | Crash is seen on mobile. |
IONOCB-6305 | App is not launching after killing app from Sign-in screen |
IONOCB-6303 | [Butterflies] Blank screen and only audio is heard if playback from Replay on internet reconnection |
IONOCB-6279 | [Cicadas] Failed to load the web Application. |
IONOCB-6233 | [ButterFlies] App is crashing when any toast message appears in the application |
IONOCB-6187 | Hosted App: Navigation is not working in Discover once it launched as Default screen |
IONOCB-6174 | Sentry is not working on Q2 build for Web devices |
IONOCB-5892 | Discover have no information |
IONOCB-6390 | [BUTTERFLIES] ION App crashes after switching from one Wi-Fi to another Wi-Fi |
IONOCB-6373 | [BUTTERFLIES] ION App Crashes on Android Mobile When Playing Unsubscribed Channel from Search Results |
IONOCB-6371 | Additional menu screen metadata is not loaded |
IONOCB-6363 | [BUTTERFLIES] ION User profile menu is not seen in UI if we enable Hierarchy API |
IONOCB-6359 | [Butterflies] App get stuck and responds very slow on selecting an event with no event info and Audio is heard in Background |
IONOCB-6356 | EPG is reloading on going to reverse epg from timeline |
IONOCB-6346 | [BUTTERFLIES][USER PROFILES} Splash screen flicker observed on logout and login |
IONOCB-6318 | [Butterflies] Playback Blank Screen when we search and play the content through discover |
IONOCB-6316 | Not able to launch third party apps. |
IONOCB-6315 | [ButterFlies] Catch up events that are not having catch up tag or play icon are not blocked or not greyed out in reverse EPG |
IONOCB-6304 | [BUTTERFLIES] Episodic strips are overlapping with player screen after performing Orientation |
IONOCB-6302 | [BUTTERFLIES] Time is not updated in Guide after Long run |
IONOCB-6288 | Page up/down is not working using +/- remote key in NOKIA |
IONOCB-6283 | [BUTTERFLIES] Playback Stuck After doing Standby with Ethernet removal scenario |
IONOCB-6282 | [BUTTERFLIES] Playback Stuck After doing Start-Over Followed by Launching Netflix App |
IONOCB-6266 | Dual Focus displayed in SAVED screen during the scroll |
IONOCB-6255 | Favorite list is not updating in live screen, When we delete or remove the favorite from live screen |
IONOCB-6243 | [iOS] Playback error after send app to background/foreground while in SO playback |
IONOCB-6238 | App is crashing on pressing back key from language selection screen |
IONOCB-6204 | PlaybackProgress received in float for one operator |
IONOCB-6183 | Playback is Not happening in Channel No :- 109 |
IONOCB-6172 | Discover screen is refresh for every 3 minutes |
IONOCB-6171 | Apps&Games menu option is not visible in main menu |
IONOCB-6170 | Discover/Live menu is jumping, When we press back from inside discover/Live menu |
IONOCB-6165 | [Butterflies][Tizen] 6001 Setup error is seen after standby and wake up after event transition |
IONOCB-6163 | Program Info unavailable is displayed for few services after switching profile multiple times |
IONOCB-6161 | Continue button is not aligned properly in language selection screen |
IONOCB-6146 | Unable to invoke surfer after navigating to settings screen and coming back to playback screen |
IONOCB-6114 | [Chromecast] Sometimes the Chromecast receiver app closes, using Galaxy A50 |
IONOCB-6105 | [ButterFlies] Parental pin is not asking for previously played locked channel after deleted the recorded content. |
IONOCB-6097 | If we enable DAI, the Ad is not loading on the video |
IONOCB-6091 | Sentry all playback load time is not proper |
IONOCB-6089 | [CICADAS] User navigates to Saved screen post entering invalid pin while deleting protected recorded series events |
IONOCB-6082 | [BUTTERFLIES] [TIZEN] Timeline and Recents are not invoking from search |
IONOCB-6068 | Wrong video is decoding , When do BG and FG |
IONOCB-6066 | Media card displayed wrong rating information, When we launch from surfer ( Info) |
IONOCB-6061 | [Chromecast] Sometimes Chromecast fails to start |
IONOCB-6042 | Autoplayback is not happening |
IONOCB-5989 | [Butterflies] Guide got blank on doing FG/BG on AMOB & IOS |
IONOCB-5908 | [Tizen] NKM2 Model 1000 error is seen during channel zap with 10 seconds gap |
IONOCB-5810 | Android TV Nokia Crash issue observed |
IONOCB-5804 | App is rebooting every time after opening 3rd party app from apps and games |
IONOCB-3913 | Preview poster is not loading while doing Startover. |
IONOCB-2133 | Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event |
Version 24.12.040
Release summary
ION 24Q1 GA release, 24.12.040 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Rework Guide on Smart TV Devices (LG Web OS and Samsung Tizen) to be more performant.
Introduce Android Channels API integration into OpenTV Launcher devices – content from installed third party apps can now be included in the OpenTV Launcher Rails for apps that publish content to the Android Channels API.
Override event posters – content posters can be overridden using attributes in Rails Builder to select the desired poster.
Recent screen performance improvement – improve the time to select the channel item in recent channel list so that tuning to channel is faster.
Enable dynamic updates of Tizen apps.
Enable dynamic updates of WebOS apps.
Adjustments for caching data for all devices.
Support showing "DISCOVER" screen as initial view on sign-in, reboot, and standby/wakeup scenarios instead of live video on TV devices. However, there are some limitations to this feature on LG, Tizen wherein devices put application to background and then bring to foreground on standby on-off . The ION product behavior on BG/FG case is to retain the previous application state as it is. Hence in standby case, launching default screen as discover OR default channel behaviour is not supported.
Updated OpenTV Launcher notifications to meet Google certification requirements.
Enable user to change to live channels using CH+/- while watching recorded content.
Enable additional application logging remotely.
Backward compatibility consideration
ION version | OPF version | Results |
24Q1 | 23Q2 | Pass |
List of known issues
The following issues are still open (not resolved) in this release, ION-24.12.040
Key | Summary |
|---|---|
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
New issues
The following are the new issues found in this release and are still in the OPEN state.
Issue key | Summary |
IONOCB-6189 | [Android] Series folder is unavailable after cancelling entire series in Saved screen |
IONOCB-6181 | [LGWEBOS][OLED_2023] Sometimes Playback stuck or 6001 setup error is seen after internet removed and connect playback |
IONOCB-6136 | After waking up the STB from standby, only the customer-specific key is working none of the other keys are functional. |
IONOCB-6091 | Sentry all playback load time is not proper |
IONOCB-6068 | Wrong video is decoding, when do BG and FG |
IONOCB-5994 | Numeric keys are not seen in the DCE keyboard pop-up in Guide |
IONOCB-5989 | Guide got blank on doing FG/BG on AMOB & IOS |
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Issue key | Summary |
IONOCB-6144 | Tizen Playback sometimes does not start after exit Standby |
IONOCB-6139 | fiveg-emerge - UAV - In complete Playbackmetrics for Android Device Playbacks |
IONOCB-6103 | Surfer,Timeline,recents are not invoking after cancelling a ongoing recording from saved screen |
IONOCB-6092 | Transparent Parental lock is seen on the playback screen. |
IONOCB-6085 | Discover screen is not launching on doing Standby Wakeup from Playback. |
IONOCB-6071 | Start-Over/Channel zap/DCE is not working |
IONOCB-6064 | Unable to recover the app from the "No internet" popup |
IONOCB-6052 | Crash issue is observed , When apply Premium filter and navigate reverse EPG |
IONOCB-6051 | Discover screen timeout even if user navigate inside discover |
IONOCB-6010 | Blank screen is seen on playing content from the Episodic strip. |
IONOCB-5985 | Guide is Re-loading after BG/FG |
IONOCB-5970 | Web build loads a blank screen |
IONOCB-5892 | Discover have no information |
IONOCB-5856 | [Tizen] Video Freeze after selecting Subtitle and multi audio option from surfer with channel zap, recovery: Only reboot |
IONOCB-5854 | Unable to perform any actions once user navigates through the action items in playback. |
IONOCB-5823 | [Automation] Application got hang on opening mediacard of parental locked event. |
IONOCB-5821 | [Automation] Full screen poster overlay is seen in media card |
IONOCB-5727 | Default channel is set on the last row once the user click on guide |
IONOCB-4388 | EPG grid is blank completely when we select Date picker and Right/Left Navigation |
IONOCB-6151 | [WebOs][Tizen] WebOs build for LG and Tizen build are not reporting to Firebase |
IONOCB-6146 | Unable to invoke surfer after navigating to settings screen and coming back to playback screen |
IONOCB-6131 | [LG WebOs] After a long run doing playback, the app show an error 5006 and get stuck |
IONOCB-6125 | [Tizen] 5005 error seen on channel zapping to ch no 305, |
IONOCB-6123 | If the the user tries to record all the available episodes, the past event are not appearing as recorded |
IONOCB-6122 | [TIZEN] Playback Fails After Start-Over and BG/FG Switching |
IONOCB-6120 | Black screen with loading icon is seen after continuous channel zap. |
IONOCB-6117 | [Google Assist] Tuning to channel is not working from other screens except Guide screen. |
IONOCB-6113 | [TIZEN] Playback Stuck After 8 Hours in Background |
IONOCB-6111 | Ion app is crashing when we did sudden navigation to Live screen. |
IONOCB-6101 | [Long run] Overlay issue in playback. |
IONOCB-6096 | Blank Screen/Poster struck on NPVR After Applying Trick Modes and Performing Background/Foreground Operation |
IONOCB-6095 | Apps and Games Screen is Exiting by itself in offline mode after standby,wakeup and Reboot |
IONOCB-6094 | [Long run] Discover screen data is not loaded. |
IONOCB-6087 | [UMBRELLA] User is unable to navigate to the About Device option inside Settings |
IONOCB-6084 | Default channel playback started & then Discover launched as a launch screen after reboot. |
IONOCB-6078 | On playing channel 109, the Guide shows from 1001. |
IONOCB-6077 | [Longrun] [Tizen] Playback struck and no metadata available after 12 hours of playback |
IONOCB-6076 | [Long run] Discover doesn't launch after Long run in Playback. |
IONOCB-6074 | Live badge & Progress bar are not seen in Discover recommendations for Live content. |
IONOCB-6072 | Discover is not launching after standby/wakeup the STB |
IONOCB-6063 | Dual navigation in live screen |
IONOCB-6056 | Perform SO and wait event to finish-> do trickmode w/ 256x -> after tickmode finished LIVE is not switched |
IONOCB-6055 | Live indicator is not shifting after 1.5 hours |
IONOCB-6053 | Focus missing in guide , When apply Premium filter and do up/down navigation |
IONOCB-6049 | Parental popup is not exit while entering invalid pin |
IONOCB-6047 | Fallback Poster Display After Router input source Disconnection and Reconnection |
IONOCB-6045 | Poster stuck after coming out of Stand-by Following Ethernet Disconnect and Reconnect |
IONOCB-6043 | No internet popup is seen twice. |
IONOCB-6034 | [Tizen 2019] Stuck in Poster on doing BG and FG in Tizen 2019 model.. |
IONOCB-6032 | [Tizen][LG Web OS] Trick play on Startover content(turned Catch up) displays 7004 error |
IONOCB-6030 | Poster is not seen for Netflix channel as per Figma. |
IONOCB-6028 | Pressing OK launches Netflix after coming out of Standby. |
IONOCB-6026 | Playback is struck after continuous channel zapping (+/-) |
IONOCB-6006 | None keys will work after navigating to multiple third party apps. |
IONOCB-5999 | Poster is not seen on Startover/Jump to Live after event transition |
IONOCB-5997 | Poster Stuck is seen on Bg/Fg and invoked google assist |
IONOCB-5990 | On Surfer Paused time is overalped with actual time when paused during SO Playback |
IONOCB-5973 | Discover screen menu overlap is observed |
IONOCB-5956 | Playback does not resume on reconnecting internet after event transition |
IONOCB-5950 | Internet error popup is seen in Discover screen after lock and unlock |
IONOCB-5944 | QR CONTINUE SHOWING IN DISCOVER, GUIDE & OTHER CHANNELS |
IONOCB-5888 | TIZEN ERROR 5005 VERSION 25.52.050 |
IONOCB-5885 | Problem with cast. |
IONOCB-5875 | Playback is not happening when do disconnect and connect the network. |
IONOCB-5863 | App is re-launching in Explore/Search screen. |
IONOCB-5860 | Playback stuck is observed after clicking on "Keep watching" popup from the secondary media-card. |
IONOCB-5858 | Live is playing instead of Catchup/NPVR for parentally locked events |
IONOCB-5847 | Future events are displayed in reverse epg screen |
IONOCB-5843 | Font size is smaller compared to the previous build |
IONOCB-5840 | Live indicator is not updating in EPG after event transition |
IONOCB-5839 | [Tizen] Navigation is stuck on Guide. |
IONOCB-5827 | Guide Screen is Blank when we force stop the application. |
IONOCB-5822 | Live page does not display any content |
IONOCB-5819 | Focus is seen on forward EPG on pressing left key from fav icon |
IONOCB-5818 | Navigation in Guide is not smooth in handheld devices |
IONOCB-5815 | "No internet" popup appears frequently in the Web platforms |
IONOCB-5812 | Guide Blank seen after long run. |
IONOCB-5811 | Subtitle is not disabled/enabled from settings an surfer |
IONOCB-5805 | Some time Focus is moving to DCE icon in grid menu |
IONOCB-5800 | Locked channel message is not displayed and black screen is seen on diff scenarios |
IONOCB-5773 | Able to perform trick modes for live channel when start over is not enabled |
IONOCB-5772 | Channel list is coming blank |
IONOCB-5735 | [Tizen/Webos ] Playback error is coming on channel zap (6004, 5006 , 5005, 9001) |
IONOCB-5705 | In Spanish language gap b/w mediacard action items in not proper. |
IONOCB-5700 | [UMBRELLA] Posters are not displayed properly in the media card episodic strips |
IONOCB-5689 | All devices are not registered in ODM/DMM |
IONOCB-5222 | Blocked channels, and unsubscribed content can be played by searching for channel and clicking on channel search result. |
IONOCB-5170 | EPG scrolling bad performance |
IONOCB-2614 | [IONSIT] Surfer flicker is seen for "No Information available" channels in full screen video playback |
Version 23.52.040
ION Q4 GA release, 23.52.040 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Umbrella support for responsive web – umbrella support for responsive web enables hosting the same website for multiple operators and rebranding the same after the sign on is successful.
Backward compatibility consideration
ION version | OPF version | Results |
23Q4 | 22Q4 | Pass |
23Q4 | 23Q1 | Pass |
23Q4 | 23Q2 | Pass |
List of known issues
The following issues are still open (not resolved) in this release, ION-23.52.040
Key | Summary |
|---|---|
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
IONOCB-3088 | [TVKey][Tizen] Focus is stuck on single EPG screen. |
New issues
The following are the new issues found in this release and are still in the OPEN state.
Key | Summary |
|---|---|
IONOCB-5560 | [Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to Polish language |
IONOCB-5648 | [WEB] StartOver is not working as expected |
IONOCB-5473 | Black screen observed on Network disconnection and connection |
IONOCB-5587 | Playback error 7026 seen when attempting trick modes continuously |
IONOCB-5650 | [WEB] RW operation is not working in live playback |
Resolved issues
The following issues are fixed, and these bug fixes are part of this release.
Key | Summary |
|---|---|
IONOCB-5739 | Live vertical bar in GUIDE shouldn't move further than 50%. |
IONOCB-5728 | Once the user is doing the focus on the live event. if they click the button to go to the below item, is taking them to a catch up event. |
IONOCB-5471 | Surfer is zoom in and zoom out while navigate between progress bar and surfer options |
IONOCB-5324 | App crashes when unfavoriting the channel from media card |
IONOCB-5168 | [TVKEY] After the error 7026 appear, all channels except 1001 are showed as unsubscribed |
IONOCB-5223 | Old search query results are displaying for the subsequent search queries after the 1st search |
IONOCB-5588 | JUMP TO LIVE option fails to display post start over of currently recording event. |
IONOCB-5328 | Timeline is not getting updated |
IONOCB-5499 | App Crash seen on channel zap |
IONOCB-5474 | Blank screen / Crash observed on playback of catch up content from Related strip |
IONOCB-5336 | CU is playing during channel zap |
IONOCB-5314 | Menu is not loading during the first launch |
IONOCB-5483 | [LG] Clicking on live icon, It is going to discover screen |
IONOCB-5555 | Crash issue is observed, When we remove and connect the network |
IONOCB-5537 | Menu data is not loading after reboot the application |
IONOCB-5615 | Recording content clicking rewind during Fast forward is taking the player point to beginning of the content instead of 2x rewind |
IONOCB-5606 | Mediacard Navigation between Episodes, watch next, Related on Bottom header is not working - Issue is seen only with new MainMenu |
IONOCB-5614 | Sentry is not working in iOS, build is crashing |
IONOCB-5629 | Guide is blank while launching from timeline after changing UI language |
IONOCB-5545 | [Long run] Timeline, Live, recent are not updating. |
IONOCB-5616 | Trick-play is not working in iOS |
IONOCB-4321 | Many devices recently reported playback metrics event is still generating a lot of null data. |
IONOCB-5355 | Focus is not maintained in main menu, When press Up key in Live menu |
IONOCB-5354 | Terms and condition link is opened when clicked on "Help" option |
IONOCB-5325 | Different Media card details are showing once we unfavorite a channel in live screen |
IONOCB-5198 | Parental Pin Popup is exiting when we enter wrong pin for channel zap. |
IONOCB-4412 | PlaybackStart event with empty and NULL accountId. Creationdatetime in future |
IONOCB-5348 | Clear content is not playing, black screen is observed for a while [20-30 secs], then app is crashing |
IONOCB-5322 | Media card details are not loading after deleting recorded content from discover screen and opening the same mediacard again. |
IONOCB-5485 | The title disappears when we focus the content in the REPLAY screen in SEI |
IONOCB-5454 | [Mob] Wrong progressbar displaying when startover content casting |
IONOCB-5437 | Bookmark is not showing outside of the media card in saved screen for continue watching events. |
IONOCB-5361 | App don't allow you to see more than 25 recordings in your account. |
IONOCB-5356 | Focus is switching to EPG icon in live menu |
IONOCB-3023 | [TVKEY] Navigation is not smooth on Discover, Live and Explore screen. |
IONOCB-5334 | [WebOS] Blackscreen while zapping sometimes lasts more than 10 sec |
IONOCB-5609 | Help text is not displayed on ON now screen when the LIVE_EPG_Header is true |
IONOCB-5397 | Casting is stuck in OpenTV Logo when we cast content before playback starts |
IONOCB-5602 | Unable to select menu options through hover |
IONOCB-5367 | Episodes are not seen for a series content when launched from Guide screen |
IONOCB-5508 | Info card is blank on EPG grid |
IONOCB-5202 | Episode strip is not displayed in MediaCard |
IONOCB-5352 | Failed to unfavorite the event |
OCB-3690 | When press back key in DCE pop up only keyboard is exiting, pop up remains |
IONOCB-5469 | Padlock icon is not seen on saved screen |
IONOCB-5463 | Bookmarked Recorded content is playing from starting after reconnecting ethernet |
IONOCB-5448 | After cancelling the Recording live content it will be not removed from saved screen |
IONOCB-5395 | Log out is not happening on Umbrella variant |
IONOCB-5327 | All Channels filter in GUIDE is not showing all the channels when we unfavorite all the favorite channels from LIVE Screen |
IONOCB-5163 | There is an inconsistency in displaying between "SERIES" or "XX EPISODES". |
IONOCB-5475 | [Tizen] Focus moves on Media card action items instead of Related strip |
IONOCB-5413 | Exit key is not seen in LG WEBOS TV |
IONOCB-4334 | Discover screen is showing No content available after clearing data |
IONOCB-5398 | Event duration in TV is shown as 0 0 |
IONOCB-5432 | Video keeps freezing during playback after the event transition |
IONOCB-5387 | Focus is moving to last selected Menu & Seen blank in Apps & Games menu |
IONOCB-3228 | [Tizen][TV Key][LG Web OS] Continuous forward/rewind 7004 error will display. |
IONOCB-2627 | Duplicate Genre is added after updating the GENRE in channels via OPCON |
IONOCB-3301 | 11800 error is seen instead of "device limitation" error for SSM |
IONOCB-5486 | Crash observed while navigating between live playback and info multiple times |
IONOCB-5412 | After Event Transition Live badge is not seen and playing the catch-up event and progress bar is not updating in Recents. |
IONOCB-5385 | [LG WEB OS] [Tizen] DCE is tuning to Catch up instead of LIVE for some channels |
IONOCB-3657 | Playback is tuning from starting when BG/FG. |
IONOCB-4872 | The surfer timeline pointer [Round dot] is slightly overlapping with the content time during trick-play |
IONOCB-4741 | [Web] Delete/Protect icon is not displayed for recorded content when launched from guide |
IONOCB-5313 | Not subscribed text is seen for a second before playback starts. |
IONOCB-5151 | Unable to Scroll in SAVED list on selecting Recordings Filter |
IONOCB-3257 | Series Folder Poster missing. |
OCB-836 | Clone of issue with summary: [Google Analytics][iOS] Issues related to google Analytics |
IONOCB-5234 | Session expires |
IONOCB-5493 | Playback with locked channel message while app relaunch [ Reboot ] |
OCB-5680 | Blank screen with loading icon is displayed when we keep playback screen for more than 3hours |
IONOCB-3829 | Episode strip disappeared on the saved screen. |
IONOCB-5180 | Reverse EPG shows empty grid after locking/unlocking device. |
IONOCB-5421 | Unable to navigate back when help url is selected from settings page |
IONOCB-5392 | Favorites strip in live screen is blank. |
IONOCB-3648 | Unable to launch recent and timeline after pressing up key from progress bar. |
IONOCB-5559 | Enabling sentry for mobile device, build is crashing |
IONOCB-5573 | Navigating through the menu, video overlay is seen |
OCB-3541 | Channel zap performance is degrading after 15 mins of channel zapping on SEI |
IONOCB-5362 | [WebOS] Sometimes error 1000 is show when tuning parental locked channel |
IONOCB-5680 | CSP headers are missing in hosted application |
IONOCB-3607 | [FireTV] Audio/video resume on Live after long pause. |
IONOCB-5653 | [WEB] Unable to invoke surfer on playing the live event after toggling b/w info and media card |
IONOCB-5608 | Guide menu is displayed empty , When move the focus to main menu and click on LIVE icon |
IONOCB-5439 | Focus lost on saved screen on applying a filter which has no content. |
IONOCB-3700 | Cancel Recording is giving "Title cannot be Recorded."!. |
IONOCB-5560 | [Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to polish language |
IONOCB-5415 | Duplicate Episodes in Episodic strip |
IONOCB-5509 | Customer Video logo is not seen |
IONOCB-4027 | No content available message is displayed in GUIDE and Live screen after Network Disconnect and Reconnect |
IONOCB-5368 | Catch Up playback is happening Behind unsubscribed error. |
IONOCB-5544 | Not able to do favorite ongoing recordings content. |
IONOCB-5351 | Media card is overlapping with menu by using mouse Hover |
IONOCB-5511 | Unsubscribed text is seen out of the Popup |
IONOCB-5601 | Focus lost in exit popup |
IONOCB-5556 | Media Card Aggregated API is not showing any poster images when IMDS is set True |
IONOCB-5436 | When we Apply Favorites and continue watching filter in saved,only continue watching events are listing. |
IONOCB-5554 | Guide filter is overlapped with Saved screen filter |
IONOCB-5620 | The time is decrementing into negative values after pause the ongoing live recorded content from Saved screen |
IONOCB-5510 | Guide, Search and Saved menu's are not loading after first launch |
IONOCB-5592 | On Going Recording Content is not showing the correct information in saved screen. |
IONOCB-5455 | For the parentally locked catchup content on Reconnecting the internet switching to live. |
IONOCB-3602 | [Load Test] App stuck on loading icon / Screens are empty |
Version 23.52.030
Release summary
ION Q4 GA release, 23.52.030 includes the following features and bug fixes.
New product features
The features included as part of this release are:
ION Performance Benchmark outcome (NPVR) – optimized UI rendering, loading time on SAVED screen for all TV devices. Optimised management of recording data stored in ION and API calls to reduce the memory usage and network load.
ION Performance Benchmark outcome (menu navigation) – optimised menu navigation on all TV devices. This feature allows the user to navigate between menu items without blocking.
Performance optimisation of playback from Media Card / Discover / Live / Guide – improved time to playback from Media Card on Smart TV devices as per KPI definitions mentioned in ION KPIs. Some of the improvements were also applied to Android TV devices and ensured the KPIs are achieved on Android TV devices as well.
UI performance improvement for the various screens – improved time to load and interact with ION main menu screens on all TV devices as per the KPI definitions mentioned in ION KPIs.
Performance improvement on the time taken to playback during the stand-by / wake-up in SmartTV devices – the time taken to start playback when the user wakes up the box from standby must be less than 18 seconds. Refer to ION KPIs for any deviations.
Backward compatibility consideration
ION version | OPF version | Results |
23Q4 | 22Q4 | Pass |
23Q4 | 23Q1 | Pass |
23Q4 | 23Q2 | Pass |
List of known issues
The following issues are still open (not resolved) in this release, ION-23.52.030
Key | Summary |
|---|---|
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
IONOCB-3088 | [TVKey][Tizen] Focus is stuck on single EPG screen. |
New Issues
The following are the new issues found in this release and are still in the OPEN state.
Key | Summary |
|---|---|
IONOCB-5560 | [Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to Polish language |
IONOCB-5648 | [WEB] StartOver is not working as expected |
IONOCB-5473 | Black screen observed on Network disconnection and connection |
IONOCB-5587 | Playback error 7026 seen when attempting trick modes continuously |
IONOCB-5650 | [WEB] RW operation is not working in live playback |
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
Key | Summary |
|---|---|
IONOCB-5471 | Surfer is zoom in and zoom out while navigate between progress bar and surfer options |
IONOCB-5324 | App Crashes when Unfavoriting the channel from media card |
IONOCB-5168 | [TVKEY] After the error 7026 appear, all channels except 1001 are showed as unsubscribed |
IONOCB-5223 | Old search query results are displaying for the subsequent search queries after the 1st search |
IONOCB-5588 | JUMP TO LIVE option fails to display post start over of currently recording event. |
IONOCB-5328 | Timeline is not getting updated |
IONOCB-5499 | App Crash seen on channel zap |
IONOCB-5474 | Blank screen / Crash observed on playback of catch up content from Related strip |
IONOCB-5336 | CU is playing during channel zap |
IONOCB-5314 | Menu is not loading during the first launch |
IONOCB-5483 | [LG] Clicking on live icon, It is going to discover screen |
IONOCB-5555 | Crash issue is observed, When we remove and connect the network |
IONOCB-5537 | Menu data is not loading after reboot the application |
IONOCB-5615 | Recording content clicking rewind during Fast forward is taking the player point to beginning of the content instead of 2x rewind |
IONOCB-5606 | Mediacard Navigation between Episodes, watch next, Related on Bottom header is not working - Issue is seen only with new MainMenu |
IONOCB-5614 | Sentry is not working in iOS, build is crashing |
IONOCB-5629 | Guide is blank while launching from timeline after changing UI language |
IONOCB-5545 | [Long run] Timeline, Live, recent are not updating. |
IONOCB-5616 | Trick-play is not working in iOS |
IONOCB-4321 | Many devices recently reported playback metrics event is still generating a lot of null data. |
IONOCB-5355 | Focus is not maintained in main menu, When press Up key in Live menu |
IONOCB-5354 | Terms and condition link is opened when clicked on "Help" option |
IONOCB-5325 | Different Media card details are showing once we unfavorite a channel in live screen |
IONOCB-5198 | Parental Pin Popup is exiting when we enter wrong pin for channel zap. |
IONOCB-4412 | PlaybackStart event with empty and NULL accountId. Creationdatetime in future |
IONOCB-5348 | Clear content is not playing, black screen is observed for a while [20-30 secs], then app is crashing |
IONOCB-5322 | Media card details are not loading after deleting recorded content from discover screen and opening the same mediacard again. |
IONOCB-5485 | The title disappears when we focus the content in the REPLAY screen in SEI |
IONOCB-5454 | [Mob] Wrong progressbar displaying when startover content casting |
IONOCB-5437 | Bookmark is not showing outside of the media card in saved screen for continue watching events. |
IONOCB-5361 | App don't allow you to see more than 25 recordings in your account. |
IONOCB-5356 | Focus is switching to EPG icon in live menu |
IONOCB-3023 | [TVKEY] Navigation is not smooth on Discover, Live and Explore screen. |
IONOCB-5334 | [WebOS] Blackscreen while zapping sometimes lasts more than 10 sec |
IONOCB-5609 | Help text is not displayed on ON now screen when the LIVE_EPG_Header is true |
IONOCB-5397 | Casting is stuck in OpenTV Logo when we cast content before playback starts |
IONOCB-5602 | Unable to select menu options through hover |
IONOCB-5367 | Episodes are not seen for a series content when launched from Guide screen |
IONOCB-5508 | Info card is blank on EPG grid |
IONOCB-5202 | Episode strip is not displayed in MediaCard |
IONOCB-5352 | Failed to unfavorite the event |
OCB-3690 | When press back key in DCE pop up only keyboard is exiting, pop up remains |
IONOCB-5469 | Padlock icon is not seen on saved screen |
IONOCB-5463 | Bookmarked Recorded content is playing from starting after reconnecting ethernet |
IONOCB-5448 | After cancelling the Recording live content it will be not removed from saved screen |
IONOCB-5395 | Log out is not happening on Umbrella variant |
IONOCB-5327 | All Channels filter in GUIDE is not showing all the channels when we unfavorite all the favorite channels from LIVE Screen |
IONOCB-5163 | There is an inconsistency in displaying between "SERIES" or "XX EPISODES". |
IONOCB-5475 | [Tizen] Focus moves on Media card action items instead of Related strip |
IONOCB-5413 | Exit key is not seen in LG WEBOS TV |
IONOCB-4334 | Discover screen is showing No content available after clearing data |
IONOCB-5398 | Event duration in TV is shown as 0 0 |
IONOCB-5432 | Video keeps freezing during playback after the event transition |
IONOCB-5387 | Focus is moving to last selected Menu & Seen blank in Apps & Games menu |
IONOCB-3228 | [Tizen][TV Key][LG Web OS] Continuous forward/rewind 7004 error will display. |
IONOCB-2627 | Duplicate Genre is added after updating the GENRE in channels via OPCON |
IONOCB-3301 | 11800 error is seen instead of "device limitation" error for SSM |
IONOCB-5486 | Crash observed while navigating between live playback and info multiple times |
IONOCB-5412 | After Event Transition Live badge is not seen and playing the catch-up event and progress bar is not updating in Recents. |
IONOCB-5385 | [LG WEB OS] [Tizen] DCE is tuning to Catch up instead of LIVE for some channels |
IONOCB-3657 | Playback is tuning from starting when BG/FG. |
IONOCB-4872 | The surfer timeline pointer [Round dot] is slightly overlapping with the content time during trick-play |
IONOCB-4741 | [Web] Delete/Protect icon is not displayed for recorded content when launched from guide |
IONOCB-5313 | Not subscribed text is seen for a second before playback starts. |
IONOCB-5151 | Unable to Scroll in SAVED list on selecting Recordings Filter |
IONOCB-3257 | Series Folder Poster missing. |
OCB-836 | Clone of issue with summary: [Google Analytics][iOS] Issues related to google Analytics |
IONOCB-5234 | Session expires |
IONOCB-5493 | Playback with locked channel message while app relaunch [ Reboot ] |
OCB-5680 | Blank screen with loading icon is displayed when we keep playback screen for more than 3hours |
IONOCB-3829 | Episode strip disappeared on the saved screen. |
IONOCB-5180 | Reverse EPG shows empty grid after locking/unlocking device. |
IONOCB-5421 | Unable to navigate back when help url is selected from settings page |
IONOCB-5392 | Favorites strip in live screen is blank. |
IONOCB-3648 | Unable to launch recent and timeline after pressing up key from progress bar. |
IONOCB-5559 | Enabling sentry for mobile device, build is crashing |
IONOCB-5573 | Navigating through the menu, video overlay is seen |
OCB-3541 | Channel zap performance is degrading after 15 mins of channel zapping on SEI |
IONOCB-5362 | [WebOS] Sometimes error 1000 is show when tuning parental locked channel |
IONOCB-5680 | CSP headers are missing in hosted application |
IONOCB-3607 | [FireTV] Audio/video resume on Live after long pause. |
IONOCB-5653 | [WEB] Unable to invoke surfer on playing the live event after toggling b/w info and media card |
IONOCB-5608 | Guide menu is displayed empty , When move the focus to main menu and click on LIVE icon |
IONOCB-5439 | Focus lost on saved screen on applying a filter which has no content. |
IONOCB-3700 | Cancel Recording is giving "Title cannot be Recorded."!. |
IONOCB-5560 | [Web UMB] EPG blank and text overlap seen after reloading the webpage when locale is set to polish language |
IONOCB-5415 | Duplicate Episodes in Episodic strip |
IONOCB-5509 | Customer Video logo is not seen |
IONOCB-4027 | No content available message is displayed in GUIDE and Live screen after Network Disconnect and Reconnect |
IONOCB-5368 | Catch Up playback is happening Behind unsubscribed error. |
IONOCB-5544 | Not able to do favorite ongoing recordings content. |
IONOCB-5351 | Media card is overlapping with menu by using mouse Hover |
IONOCB-5511 | Unsubscribed text is seen out of the Popup |
IONOCB-5601 | Focus lost in exit popup |
IONOCB-5556 | Media Card Aggregated API is not showing any poster images when IMDS is set True |
IONOCB-5436 | When we Apply Favorites and continue watching filter in saved,only continue watching events are listing. |
IONOCB-5554 | Guide filter is overlapped with Saved screen filter |
IONOCB-5620 | The time is decrementing into negative values after pause the ongoing live recorded content from Saved screen |
IONOCB-5510 | Guide, Search and Saved menu's are not loading after first launch |
IONOCB-5592 | On Going Recording Content is not showing the correct information in saved screen. |
IONOCB-5455 | For the parentally locked catchup content on Reconnecting the internet switching to live. |
IONOCB-3602 | [Load Test] App stuck on loading icon / Screens are empty |
Version 23.43.040
Release summary
ION Q3 GA release, 23.43.040 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Channel zapping improvements for Tizen and LG WebOS devices
EPG Improvements – Guide loading and navigation improvements for the EPG implementation
The below features require OPF-Q2.2023 version:
New UEX improvements – search by channel number and channel name are included in this version.
Media card new aggregation API integration for all devices – the media card design of ION has an integration into different micro-services in ION for information about metadata, cast and crew, recommendations, recording status, and bookmarks.
Backward compatibility consideration
ION version | OPF version | Results |
23 Q3 | 22 Q4 | Pass |
23Q2 | 23 Q1 | Pass |
List of known issues
The following issues are still open (not resolved) in this release, ION-23.43.040.
Key | Summary |
|---|---|
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
IONOCB-3088 | [TVKey][Tizen] Focus is stuck on single EPG screen. |
OCB-6620 | Focus Lost is seen on Saved screen. |
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
New issues
The following are the new issues found in this release and are still in the OPEN state.
Key | Summary |
|---|---|
IONOCB-4675 | [LG Web OS] Blank screen observed (Player stuck) after 15 minute of playback |
Resolved issues
The following issues are fixed, and these bug fixes are part of this release.
Key | Summary |
|---|---|
IONOCB-4988 | Failed to load Guide screen. |
IONOCB-3046 | [Tizen] Playback is taking time around 12-14 secs. |
IONOCB-4890 | [ALL] Channel Number by Geofiltering Zone is not shown as expected. |
IONOCB-5046 | Unable to generate the build for Android devices through Git without lms_config.json file |
IONOCB-5102 | App Crash observed in Saved screen when user tries to reopen Media Card multiple times |
IONOCB-5044 | Information is missing in Guide info card for RN EPG as true build when compare to RN EPG as false |
IONOCB-5049 | Jump to Live is not working in 2023 Model TV |
IONOCB-5099 | Media card opens in the Background post entering valid parental pin for locked content. |
IONOCB-5146 | Search functionality is not working |
IONOCB-5139 | Application crashes, when performing DCE from no channels filter |
IONOCB-5058 | Unable to create bookmark. |
IONOCB-5154 | Auto SignIn is not working and Box stuck on language selection Page. |
IONOCB-5120 | In TVKey 2023 model, when we try to open the player controls, subsequent control item is getting opened [Eg., If we press on "Audio", the "favorite's" control item is getting opened] |
IONOCB-5157 | Reverse EPG is wrongly updated after navigating from LIVE screen |
IONOCB-5207 | App gets frozen after used it for a mid long time |
IONOCB-5201 | Huge volume of ODM requests following an ION update |
IONOCB-5053 | [Long run] Guide is not updating when kept focus on Guide grid OverNight |
IONOCB-5119 | App is crashing while creating reminder. |
IONOCB-5247 | App Crashes on searching content and traversing back from REPLAY screen |
IONOCB-5197 | Unable to invoke Menus and surfer invokes automatically |
IONOCB-5254 | Black screen is observed after reconnecting internet. |
IONOCB-4887 | App Crashes when we open replay tab on explore screen and press left key |
IONOCB-5255 | Google Assist is not working |
IONOCB-5235 | SSO login is not working. |
IONOCB-5147 | [Long run] Guide blank is seen when kept on live playback for overnight |
IONOCB-5240 | [Umbrella][Bookmark] Bookmark is not working. |
IONOCB-5233 | [Umbrella] Unable to login to other tenant after logout/login |
IONOCB-5103 | DCE to the same channel number, event not tuning to the live |
IONOCB-4888 | After selecting filter unable to navigate in Replay screen. |
IONOCB-4983 | Failed to open mediacard from Guide screen. |
IONOCB-4556 | On Future event mediacard stuck is seen on episode text. |
IONOCB-2671 | [TVKEY] Video Stuck if Tv kept for Long Run |
IONOCB-3701 | Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide. |
IONOCB-3380 | [Web] Mute / Unmute is reflecting after surfer is dismissed |
IONOCB-4903 | APP does not reflect RECORDED status on backend. |
IONOCB-4969 | Sentry: address the difference in sentry and manual readings for Discover |
IONOCB-4946 | [WEB] Responsive WEB does not show last event on EPG. |
IONOCB-4970 | Sentry: address the difference in sentry and manual readings for Live Screen |
IONOCB-4918 | No Focus after changing the screen on Guide Grid when No channels available. |
IONOCB-4736 | [Web] Last content is saved screen is cropped |
IONOCB-4265 | Live screen wont update after event transition. |
IONOCB-3801 | [Web] 6003 error thrown when device let to sleep mode |
IONOCB-3529 | [TVKey][2022][2020] On every Channel Zap, black screen is seen twice |
IONOCB-4233 | Parental pin is not asking for series recorded content, when app is in BG/FG |
IONOCB-3599 | MDS up - SNI Router shows "undefined" in query param |
IONOCB-3793 | [Long run] See more page is not loading after discover page is kept for overnight |
IONOCB-3178 | [TVKEY] Unable to invoke Recent/Timeline for parentally locked event |
IONOCB-4972 | Sentry: address the difference in sentry and manual readings for Media card screen |
IONOCB-4904 | [iOS][AMOB] Sometimes the channel displayed is different to the selected in the EPG |
IONOCB-3925 | Clone of issue with summary: [TV KEY] EPG Screen Issues |
IONOCB-4155 | Saved sorting is not sorted as per the correct date order |
IONOCB-3621 | [TVKEY] Incorrect PIN pop up appears without asking for PIN When initiating the recording or deleting of a protected event |
IONOCB-4571 | Focus is not getting on to first channel when filter is applied |
IONOCB-5059 | Focus is shifting to First Event after opening any media card in Discover screen |
IONOCB-5042 | Wrong Media card opening, When user open non playable content media card |
IONOCB-5082 | EPG is taking time to Refresh after applying filter |
IONOCB-3450 | [TVKey] Focus lost on pressing down navigation key from EPG Filter and DCE on 2021. |
IONOCB-4112 | [LongRun] Unable to play catch up content when media card is left idle for ~12 hrs |
IONOCB-5041 | Random future media card opened while pressing back Key in Live playback |
IONOCB-5043 | Tuning next/other channel from playback |
IONOCB-5052 | Blocked channel shows previously played channel media card & its playable |
IONOCB-4886 | [FireTV] Zapping stops working |
IONOCB-4851 | ION Reporting Many Millions of Bookmarks |
IONOCB-5036 | Program synopsis is not updated in guide |
IONOCB-5081 | Focus lost on Fav Popup in Media card |
IONOCB-5083 | [TVKEY] Reminders are not working on 2023 TVKEY |
IONOCB-5093 | Player error is seen after parental lock enabled |
IONOCB-5055 | Unable to navigate through the strips in Discover and Explore, LIVE Screens |
IONOCB-5056 | Third-party event information not updating proper |
IONOCB-5085 | Pin entry keypad should be shown if selecting to delete the protected event |
IONOCB-5054 | Catchup content switching to live by pressing Play key in RCU. |
IONOCB-4674 | [Circular Navigation] Channel Number not updated as you navigate down the last channel or up the first channel in the GRID Guide |
IONOCB-5112 | Live events are displayed in catch up page instead of showing No program information |
IONOCB-5064 | [TVKEY] Media card is retuning again and again, when user select on not subscribed event |
IONOCB-5109 | Tizen: focus is moving to surfer options after performing channel zap |
IONOCB-5113 | [TV] Focus is missing in media card, when do vertical navigation if media card having Only one episode strip |
IONOCB-5138 | EPG Data is Not Loading , when we keep long run overnight without internet. |
IONOCB-5141 | Removing record option from platform config is not reflecting in application |
IONOCB-5117 | Device id showing as null in UAV |
IONOCB-5030 | STB is not responding to channel change key from RCU |
IONOCB-3521 | [TV Key] [Tizen] Event does not play from the bookmark but plays from start. |
IONOCB-5144 | [TVKEY] Unable to select the Reminder Popup |
IONOCB-5132 | Date and time is not displayed, When press guide key from save filter menu |
IONOCB-5073 | [TVKEY] No Focus on Bottom Header Media Card Action Items. |
IONOCB-5142 | Catchup Content switching to Live by pressing Play key in RCU |
IONOCB-5095 | Filter is not persisting in LIVE screen |
IONOCB-5090 | English text is displayed instead of Spanish for "Program Info unavailable" |
IONOCB-5118 | [TV] Empty EPG is displayed after changing the UI language |
IONOCB-5159 | Focus is lost on applying filter in EPG when launched through timeline |
IONOCB-5116 | [TV] Not Subscribed text is displayed, When user opening "program info unavailable" event in guide |
IONOCB-5065 | Irregular ff timing is displaying at ff speed [2x, 4x, 8x, etc.,] |
IONOCB-5161 | LIVE Filter is not working in "Explore" screen |
IONOCB-3547 | [Tizen][TV Key] Playback freezes if user launches guide before DCE attempt finishes |
IONOCB-2319 | [SEI] Event Titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover |
IONOCB-4123 | No channels are seen when changing language and login with different account |
IONOCB-2619 | [TV] Navigation is slow & Focus lost observed in replay second level screen |
IONOCB-4711 | When DCE popup is displayed and press App & Games key is opening Apps &games |
IONOCB-3426 | Scrolling is not smooth and got stuck while loading |
IONOCB-4971 | Sentry: address the difference in sentry and manual readings for Saved screen |
IONOCB-2678 | [TVKEY] Duplicate Episodes are seen in Series Media card |
IONOCB-4811 | Focus is not seen on first event on saved screen after applying filter |
IONOCB-3775 | Adding new node to RAILS, not displaying or taking more time to reflect in the ION. |
IONOCB-4607 | Navigating to the next channel for the first time, It is taking time to get focused |
IONOCB-3404 | [Tizen] Focus is seen on surfer, after performing action on action items. |
IONOCB-5032 | Delete This Episode is not working for recorded series content. |
IONOCB-3759 | [Tizen] Zapping takes long time. |
IONOCB-5166 | [TVKEY] Move back on the time is not working, is doing an Start Over |
IONOCB-5177 | Event name shows "Informacion del programa no disponible" in Timeline after event transition |
IONOCB-5072 | [Long run] Guide blank is seen When kept focus on Grid guide overnight |
IONOCB-5231 | Live content playback throws 1004 playback error. |
IONOCB-4320 | [Long Run]Guide page is not updated and Timeline showing "Program Info Unavailable" |
IONOCB-4973 | Sentry: address the difference in sentry and manual readings for settings |
IONOCB-2936 | [Tizen] Playback screen shifts up when parental pop-up keypad is launched. |
IONOCB-5098 | [iOS] HLS Thumbnails not displayed |
IONOCB-5216 | Parental lock pin is not shown for the restricted content |
IONOCB-4665 | Menu Over lap is observed, when user press Voice key |
IONOCB-5089 | [Umbrella] "Subscribed Channels Only" option is not enabled from Bindle Dynamic config |
IONOCB-5015 | [Umbrella] Default Spanish language is not reflected after login |
IONOCB-5088 | [Umbrella] Devices are created on umbrella variant on each sign-in |
IONOCB-5106 | DCE from Catch up event is tuning to live event of same channel. |
IONOCB-5060 | Not able to select progress bar using mouseover |
Version 23.33.020
Release summary
ION Q2 release, 23.33.020 includes the following features and bug fixes.
New product features
The features included as part of this release are:
Support for Tizen 2023 TV models
Introduce support for Tizen TV models released in 2023. This brings our support for Tizen TV models from 2020 up to 2023.SimplifiedrRecording screen
UEX improvements to simplify scheduling and managing single and series recording
Added the options to schedule and manage "All new episodes " within new UEX improvement workflow.
Supports confirmation popups for cancellation and deletion of recording
Simplified cancellation of ongoing series of recording – only cancel series of recording is allowed now.
New UEX improvements
Replay screen can be configured to go directly to the list of channels.
Search keyboard can now be configured to show on text box entry or not.
Introduce pinch to zoom on mobile devices whose screens are not 16:9.
Support for iOS 17 ( iPhone/iPad)
Support for Android 13 (mobile/tablet) – allow upload of Android apps that work with Android 13 (target API level 33)
Support for Samsung hospitality TVs – pupporting SignOn by device identifier to mitigate the logout that occurs on hospitality devices on setting the device to standby.
Backward compatibility consideration
ION version | OPF version | Results | Comments |
23.33.020 | 23Q1STD0 | Pass | |
23.33.020 | 22Q4STD0 | Pass |
List of known issues
The following issues are still open (not resolved) in this release, ION-23.33.020.
Key | Summary |
|---|---|
IONOCB-3380 | [Web] Mute / Unmute is reflecting after surfer is dismissed |
IONOCB-4918 | No Focus after changing the screen on Guide Grid when No channels available. |
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
IONOCB-4595 | After reboot, season number and episode number are not displaying on full screen. |
IONOCB-4917 | App went to loading state on reconnecting to the internet in the unprotect PIN popup. |
IONOCB-3838 | Parental Pin Keypad is not launching after pressing up key and focus is shifting backside of the popup |
IONOCB-3088 | [TVKey][Tizen] Focus is stuck on single EPG screen. |
IONOCB-2936 | [Tizen]Playback screen shifts up when parental pop-up keypad is launched. |
IONOCB-2619 | [TV] Navigation is slow & Focus lost observed in replay second level screen |
IONOCB-4152 | 6001 setup error is seen while doing FF for saved content |
IONOCB-4265 | Live screen won't update after event transition. |
IONOCB-4736 | [Web] Last content is saved screen is cropped |
IONOCB-4571 | Focus is not getting on to first channel when filter is applied |
IONOCB-4505 | Season wise sorting doesn't sort the episodes of same season |
IONOCB-4741 | [Web] Delete/Protect icon is not displayed for recorded content when launched from guide |
IONOCB-4556 | On Future event mediacard stuck is seen on episode text. |
OCB-6620 | Focus Lost is seen on Saved screen. |
New issues
The following are the new issues found in this release and are still in the OPEN state.
Key | Summary |
|---|---|
IONOCB-4917 | App went to loading state on reconnecting to the internet in the unprotect PIN popup. |
IONOCB-4765 | [Web] Posters are disappearing on reloading the page. |
IONOCB-4918 | No Focus after changing the screen on Guide Grid when No channels available. |
Resolved issues
The following issues are fixed, and these bug fixes are part of this release.
Key | Summary |
|---|---|
IONOCB-4545 | [TVKEY] Activation Failed error is seen for all TV Key devices |
IONOCB-4641 | [All devices] Channel name and Saved label is missing in recorded playback |
IONOCB-4316 | Sentry build is not launching on TVKEY and Tizen |
IONOCB-4691 | [TVKEY] ABOUT DEVICE Option is hidden in General Settings Page |
IONOCB-3606 | Recording is not set, when we set the recording for first time |
IONOCB-3881 | [Tizen][FireTV] Recent list show catchup events |
IONOCB-4887 | App Crashes when we open replay tab on explore screen and press left key |
IONOCB-4489 | All ION devices reporting deviceType "Android" to UAV |
IONOCB-4027 | No content availabe message is displayed in GUIDE and Discover screen after Network Disconnect and Reconnect |
IONOCB-2716 | [TVKEY] Issues with GUIDE Infocard flags |
IONOCB-3259 | App crash is seen in IOS device on reconnecting the internet. |
IONOCB-4623 | After Cancelling Series Recording from the media card manage icon is not changing to record. |
IONOCB-4424 | Browser navigation keys are not working from saved screen after opening any mediacard from saved List |
IONOCB-4622 | On mediacard After Deleting catchup recorded content delete icon is not changing to record |
IONOCB-4559 | Channel number and name is not displayed in LIVE screen on focusing the event |
IONOCB-4432 | [WEB] Watch next strip is not loaded when single content mediacard is reloaded |
IONOCB-4562 | Video playback sound keeps coming even after coming out of ION app. |
IONOCB-4603 | Focus is seen on two elements at the same time in EXPLORE screen |
IONOCB-4598 | Search keyboard is not launching |
IONOCB-4681 | [LG WebOS] Search keyboard is not launched when "SHOW_SEARCH_KEYBOARD_ON_FOCUS": false, |
IONOCB-4690 | [WEB] Surfer is not invoking on playing the Live event. |
IONOCB-4692 | [Tizen] Sign out option not showing after disconnecting wifi |
IONOCB-4731 | Umbrella features are not working in hand devices |
IONOCB-2781 | [ION]EPG overlaps different events in some channels |
IONOCB-4613 | [Auto] Unexpected Netflix Channel showing up when channels filter "Gracenote" selected |
IONOCB-4644 | App is crashing while playing the catchup event |
IONOCB-2108 | Touch sensitivity of record button is very low while switching from One episode to All episodes |
IONOCB-4709 | [LG WebOS] clicking ok after entering DCE is not tuning to other channel immediately |
IONOCB-4714 | [WEB] The firebase file is not getting updated on customizing from the git branch for Desktop. |
IONOCB-4703 | [LG WebOS] Mouse hover selection on progress bar during trick play is not working |
IONOCB-4679 | Cloud storage displays 0 percentage until user deletes any recorded content |
IONOCB-4768 | Recording popup is seen on login screen after refresh token expired |
IONOCB-4614 | Focus is shifting to explore menu on clearing one letter in search bar. |
IONOCB-3984 | [TVKEY] Unable to Delete the entered channel number in DCE popup on EPG |
IONOCB-4775 | User can access primary and secondary language options even after disabling "Subtitles / Closed Captions" option from Language screen |
IONOCB-4721 | [Auto] Failed to unfavorite the event |
IONOCB-4541 | [Auto] VOD content is not playable from explore screen |
IONOCB-4610 | [Auto] Unable to select favorite filter option from saved screen. |
IONOCB-4671 | [Auto] VOD strip is not available in discover screen of latest build |
IONOCB-4796 | Back key is not working on parental controls screen |
IONOCB-4111 | [Tizen] Playback is seen with parental lock icon after coming from BG to FG |
IONOCB-4634 | Delete all episodes doesn't work when protect feature is disabled. |
IONOCB-4748 | [Tizen] Parental Pin and Buffering are show on top of video |
IONOCB-4880 | [Umbrella] DashIf thumbnails are not working for Umbrella variant build |
IONOCB-4848 | Playback stuck after triggering EAS in Login screen |
IONOCB-3310 | Clone of issue with summary: [Android Device] Full-screen playback does not allow you to adjust to the proportion of the device. |
IONOCB-4803 | Able to set the recording for failed event. |
IONOCB-4735 | Filter will invoke and focus is seen on background. |
IONOCB-4029 | FF/RW key is not performing horizontal pageup/page down on EPG screen |
IONOCB-4664 | Unable to delete protected series content |
IONOCB-4704 | Focus lost on Guide screen |
IONOCB-2985 | Recording Option: We should not have an option for record "None" episodes |
IONOCB-4743 | Not able to navigate to Related strip in discover screen. |
IONOCB-4869 | Metadata of past events got lost in Guide, Timeline, Live and Recents. |
IONOCB-4888 | After selecting filter unable to navigate in Replay screen. |
IONOCB-4875 | Guide screen blank when we press guide key from search. |
IONOCB-4840 | WatchNext/Episodes Strips are missing after entering parental PIN |
IONOCB-4797 | Not able to navigate in see more in discover screen |
IONOCB-4694 | [TVKEY] Unable to Disable the subtitle option in settings Screen |
IONOCB-4726 | [TVKEY] Focus is jumping in Timeline. |
IONOCB-4725 | PLAY key doesn't work on LIVE screen channels |
IONOCB-4776 | Playback is not tuning to the correct channel , When press the play key in live menu |